Transmission will not go into gear. When it finally does shift it jumps completely forward or backwards depending on the gear. However, it does not matter which gear you put it in. It takes several attempts before it does go into gear; at that time it will completely jump forward/backward. This causes great risk to myself and others on the road/parking lots. I never know when it is going to get in gear or if it will go out while driving. The problem has been reported to the Ford company. The vehicle as not been inspected by any manufacture or policy/insurance. There was no warning, or no warning when it happens.

- Davenport, FL, USA

I WAS DRIVING STOPED AT A LIGHT. NOTICED DARK SMOKE COMING FROM UNDER THE HOOD. MADE MY LEFT TURN TRYING TO GET TO A PARKING LOT JUST AHEAD. THE SMOKE STARTED COMING INTO THE CAR. IT WAS SMOKING BAD BY NOW. I PULLED OVER AS I DID I SAW FLAMES COMING FROM UNDER THE HOOD. THIS IS ONLY A MINUTE OR TWO LATER. I GOT OUT OF CAR CALLED 911. THE WHOLE ENGINE WAS BURNED UP THE FRONT TIRES. WINDSHIELD WAS STARTING TO CRACK AND STARTED MELTING. THIS WAS SO SCARY EVERY THING HAPPENED SO FAST AND THE GAUGE DIDN'T SHOW THE CAR WAS RUNNING THE SLIGHTEST BIT HOT. WITH ALL THAT IT SEEMED WHEN I WAS SLOWING DOWN FOR THE LIGHT THE BRAKES WERE STARTING TO GO OUT. THERE IS ONLY A LITTLE OVER 45,000 MILES ON MY CAR. NOW THAT I THINK OF ALL THIS I THANK GOD I DIDN'T GET INTO AN ACCIDENT AND HURT OR KILL SOMEONE INCLUDING MYSELF. [XXX] FROM CLARKSTON MICHIGAN INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Clarkston, MI, USA

Vehicle lost brakes when leaving pavement on to dirt road.brake pedal goes to the floor before stopping.vehicle slow to stop.vehicle in motion turing off the highway

- Dallas, NC, USA

Heard about a recall on some Ford vehicles over coolant leak I think my vehicle should be included in that my vehicle is leaking coolant but I can't tell where I have an 09 Ford Fusion 2.3 li I 4 cyl. SE model. Vehicle leaks when running of vehicle is off.

- Springfield, MO, USA

Car stalls while driving and everytime I do a complete stop, I've been looking online for a solution to fix my car and it looks like a lot of people has the same issue and nobody has a exact solution to the problem I already replaced the throttle body and egr valve but it still stalling.

- Perris, CA, USA

While driving in to work on multiple different occasions, the serpentine belt had come off. The power steering went out and the engine started to overheat. On 3 different occasions I have had my car towed to a shop to get fixed. Each time it was the idler pulley bolt being broken. This all happened while the car was in motion twice on the highway and once on a residential street. There is a loud clinking sound and the car growls.

- Gary, IN, USA

Herky jerky acceleration. Dealership said it was a sensor. 6 months later, same problem. Dealership said a small oil leak burned through some wires. Stated some sort of issue with a wiring harness. Stated wiring harness needed replaced, but was virtually impossible to locate. Brakes constantly need repairs/replacements. Multiple times per year.

- Hilliard, OH, USA

I was driving when my car entered "limp home" mode and failed to accelerate. I had barely enough time to move onto the side of the road from traffic.

- Salem, NY, USA

The contact owns a 2009 Ford Fusion. The contact stated that it took at least three attempts to start the vehicle. When the vehicle finally started, it failed to accelerate and the wrench warning indicator illuminated. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was notified of the failure. The approximate failure mileage was 129,000.

- Geneseo, IL, USA

Takata recall !!!!!!! the display panel warning lights come on and go off at will. Mostly when its humid outside or raining. This is including the scary airbag light, oil light, engine light. I am stuck with the car since Ford stated no one should sit in the front passenger seat. Has no value. And I pray every day it does not kill me!

- Pensacola, FL, USA

The contact owns a 2009 Ford Fusion. The contact stated that a red warning light flashed intermittently and the vehicle stalled several times without warning. The dealer diagnosed that the throttle body needed to be replaced. The dealer replaced the part, but the remedy failed to provide a solution. In addition, the dealer later stated that the computer failed and needed to be replaced. The vehicle was unable to be safely driven without potentially stalling. The VIN and failure mileage were not available.

- Kanawha, IA, USA

Electronic throttle body defective. Engine stalls, loses power, enters limp mode, and runs at reduced speeds. Especially dangers leaving an intersection, after being stopped, you can't rely on the vehicle having enough power to clear the intersection as oncoming traffic approaches. Always concerned about being T-boned.

- Wheeling, WV, USA

I purchased the 2009 Ford Fusion for my 16 year old daughter's first car. It only has 68K miles on it so I was confidence that it would be a reliable car. After diving it for about a month the car started stalling and it was never consistent. About once a week the car would stall sometimes when pulling away from a stop sign or just driving at normal speeds. Then also sometimes it would surge. She said the scary part was when it stalls you can't steer or brake the car because of no power. After taking it to the repair shop several times they couldn't figure out what was wrong with it. The dealership said it was probably the throttle body but could not say for sure and there was no recall on that part. This is unbelievable the car is not safe to drive and there is no recall! also, the floor mats where constantly getting stuck on the gas pedal and the car engine would race up and make it almost impossible to stop the car. So, the nice Fusion mats are now in the garbage after almost killing my daughter. I would like to see Ford take responsibility for these defects and fix them!

- Saline, MI, USA

The contact owns a 2009 Ford Fusion. While driving 50 mph, the vehicle stalled without warning. The contact heard a loud clanking noise directly before the vehicle stalled. The vehicle was diagnosed as needing a new motor. The manufacturer was made aware of the issue. The failure mileage was 101,000.

- Haslett, MI, USA

My daughter was driving her 2009 Ford Fusion to college orientation in mankato, mn. The car went into "limp" mode on the highway due to a defective throttle body assembly and ultimately stopped running. The issue surrounding Ford's lack of commitment is that the throttle body defect is a known issue; reference consumer satisfaction program 13N03. The service manager and Ford customer service said my car did not fall within the parameters of the replacement program. I have a case number from Ford involving the defective throttle body, but nobody has followed up with me and I assume the case is closed. The service manager said he did not know why my car would not be covered since it's the same defect that's addressed by their customer satisfaction program.

- Savage, MN, USA

Smart junction box and transmission have been replaced. It's a new car with 37000 miles.

- Eugene, OR, USA

The contact owns a 2009 Ford Fusion. The contact stated that while driving at an unknown speed, the vehicle hesitated intermittently. The vehicle was taken to the dealer. The technician diagnosed that the throttle body was defective. The contact believed the failure might be related to a recent crash that occurred; however, this was not confirmed by the dealer. The failure mileage and the VIN were not available.

- Murfreesboro, TN, USA

I have twice now experienced a catastrophic engine/power train failure while at speed and in traffic. While driving and without any prior notice, my car immediately shuts down. During which the engine stalls, power brakes fail, and steering wheel locks. Luckily I was in a position in traffic where I could quickly engage the hazard lights and allow plenty of reaction time for other drivers to avoid me. After the car has stalled and lost all power, that is when the warning lights (engine and wrench) come on the dash. Each time it has taken no less than 5 minutes, while sitting in heavy traffic, to restart the car. When the car restarts it will drive like it did prior to the failure but the check engine light will remain on. This time I was able to bring the car to the local Ford service department to have them diagnose the problem. After a full day of trying to recreate the issue (25 mile test drive) their recommendation was to take the car and continue to drive as normal until it happens again. After researching this site and several others, I have found that I am not the only Fusion owner who has experienced this problem. I brought several documents to prove the issue has been recognized by Ford (csp 13N03) and there is a fix for the problem. Due to the bureaucratic nature of the conflictual relationship between the automotive industry and government entities, I am now left with a blunt refusal to remedy the issue with my car from the Ford dealership because I do not own a 2010 Fusion but rather a 2009. A model year prior to what Ford recognizes has issues but I in fact have twice experienced the exact symptoms that Ford outlined in their csp 13N03 document. At the end of the day I still have a very unsafe vehicle that is not fit to be on public roads because of the mass safety risk it poses to it's occupants (my children) and other motorists.

- Colorado Springs, CO, USA

Business name: Ford Motor Company. Customer service division P.O.box 1904 dearborn, mi 48121 bus phone: 866-436-7332 email: Website: Ford Motor Company. Com names and addresses of any other businesses involved in your complaint: Transaction date: 12-15-2014 amount in dispute: N/a explanation of complaint: I was involved in a car accident on December 15th 2014 the car I own is a 2009 Ford Fusion sel.my accelerator got stuck my car I went ofnline to see if there was any recalls on the vehicle and there was one I contacted for customer service.

- Seattle, WA, USA

While driving my Fusion which has had no mechanical issues up to this point slammed into 3rd gear followed by a rapid decrease in power and speed. The check engine light and wrench came on and pretty sure was in the" limp home" mode. Took it to get the codes read and P 2104 and P0607 were present.

- Rayville , MO, USA