hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
102,450 miles

About These NHTSA Complaints:

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problem #5

Jun 112018


  • 120,000 miles
This is my husband's car and we have been having problems with acceleration for the past few months. When turning a corner the car will stop accelerating. Yesterday I was on route 295 around providence, Rhode Island, fortunately in the right lane, when the car decided to stop moving forward. I was able to pull into the breakdown lane and avoid being hit from behind. I shut the car off, restarted it and was able to accelerate and get back on the highway. This is a scary safety issue. I did research online and discovered that it is the throttle body and it was never a recall. I called my Ford dealer and he said the car, although it is not ten years old and has just over 120,000 on it, is not eligible for a free repair. My daughter-in-law sometime drives this car with my 2 year old grandson taking him to day care. Obviously we will not be driving this car until it is repaired. Why hasn't this been a recall? it is a huge safety issue.

- Sharon, MA, USA

problem #4

Dec 142017


  • 125,400 miles
My car stopped and wrench light came on. I had no accelerator control in a very dangerous traffic intersection. After waiting about 10 minutes the car started and I moved on. From what I've read on line it appears to be a throttle body issue. Called Ford and they said my 2009 did not fall into a recall or customer satisfaction program and that I should contact NHTSA.

- Philadelphia, PA, USA

problem #3

Sep 122016


  • 123,850 miles
My Ford Fusion was parked at the time of the incident. I went to start the car and it took at long time to crank and ran very roughly when idling. The check engine and wrench lights were illuminated. It read error codesp2112 throttle actuator control system - stuck closed and P2104 tac - forced idle. The gas pedal was nonresponsive and the car was immobilized. It restarted like this several times before starting normally and operating normally. The wrench light was no longer illuminated, but the check engine light is still on. The Ford dealer confirmed that my car needs a new throttle body assembly. The VIN # of my car is not included in Ford's customer satisfaction program regarding throttle problems in vehicles from 2009-2013, although my 2009 Fusion has 123,850 miles on it. Ford will do this repair free in vehicles that meet the criteria, although there is no official recall on the cars. The dealer said the car is not safe to drive until repaired. I am thankful and lucky this did not happen while I was driving.

- Rolla, MO, USA

problem #2

Feb 232016


  • 74,000 miles
Fuel pump overheated and pump, sending unit, and wiring harness all melted and destroyed. Discovered upon being unable to start car. No sign of issues prior to this

- Fuquay-Varina, NC, USA

problem #1

Aug 142015


  • 69,000 miles
The contact owns a 2009 Ford Fusion. While driving at approximately 16 mph, the vehicle hesitated to accelerate. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.

- Springfiled, MO, USA