10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
86,248 miles

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« Read the previous 20 complaints

problem #104

Jan 142019

Fusion

  • 84,500 miles
I was just leaving a gas station when I heard beeping. I looked down and saw my power steering asst failure light was on and my service advance track light. I lost all power steering. I have looked up and seen you guys have covered the 2011 to 2012 but not the 2010 even though they are experiencing the same issue

- Maple Lake, MN, USA

problem #103

Nov 182018

Fusion

  • 128,000 miles
At 128,000 miles both the power assist steer fault and service advancetrac illuminated within the message center in my dashboard. My vehicle had been sitting for about 4 months and had not been driven but a couple of times during this period. I needed to drive it due to having work done on my daily driver. So, I started my vehicle the morning I intended to use it to commute to work and these problems suddenly appeared. I was not in motion as I had just started the vehicle on the morning of the 18th to warm up prior to driving it to work.

- Hayward, WI, USA

problem #102

Mar 012018

Fusion

  • 47,000 miles
The contact owns a 2010 Ford Fusion. While driving at various speeds, the steering wheel seized several times. In addition, the check engine, ABS, traction control, and eps warning indicators randomly flashed. The contact, a mechanic, checked for a diagnostic trouble code, which indicated that there was a failure with the steering wheel angle sensor either opening or shorting out. The code also indicated that there was a connection failure and the ABS module may be faulty. Hassett Ford-Lincoln (3530 sunrise hwy, wantagh, NY 11793, (516) 785-7800) and Ford Lincoln of queens boulevard (139-48 queens blvd, jamaica, NY 11435, (718) 657-8888) indicated that the vehicle was excluded from any eps and brake recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The approximate failure mileage was 47,000.

- Long Beach, NY, USA

problem #101

May 232017

Fusion

  • 100,000 miles
Vehicle showed intermittent "service advancetrak" light and would intermittently go into full ABS mode at low speed on smooth, dry pavement. The ABS part of the problem caused us to miss several turns for lack of effective braking and, at least once, to end up four feet past a stop sign and into the crossing lane of traffic. The Ford dealer replaced the L/R ABS sensor twice but the problem recurred 9 months and then 3 months later. The third time, we took the vehicle to an independent shop where I was able to personally observe the final and correct diagnosis and repair of the problem. There was a buildup of rust and scale on the sensor mounting point which had gradually forced the plastic sensor further and further from notched sender wheel until, eventually, the sensor became intermittent. The computer apparently interpreted this as a locked wheel and then went into full ABS mode. That's what the real mechanic said, anyway, and his repair has worked fine for about four months now (the R/H sensor also went intermittent for the same reason about two months ago and was also successfully repaired by cleaning up the mount and reinstalling the original 2010 sensor). The Ford dealer's mechanic apparently never cleaned up the surface of the mount on either of his repairs. Just torquing down the new sensor was evidently enough to make it work for a while. This would not be worth bothering you over but for the random ABS part which could have caused us to be in a pretty serious accident on at least one occasion (the stop sign!). I did not observe any obvious pattern or relationship between the light coming on and/or the ABS malfunction. Rust is a common problem here in the northeast. The mechanic who solved the problem said he has run into similar issues with other cars. It might be worth at least a service bulletin.

- Interlaken, NY, USA

problem #100

Aug 272018

Fusion

  • 149,125 miles
Power steering assist fault. Passenger bag fault. And service advancetrack. I went to start my car later in the afternoon and the car will not steer. A warning appeared the day before and I shut the vehicle off and it was fine but now won't do so.

- Jackson, SC, USA

problem #99

Jul 012018

Fusion

  • 146,470 miles
This vehicle has been sitting for over a month due to my limited income as a veteran I can not afford to repair this issue at an estimate cost of $1600. This issue is not due to my negligence.power steering assist failure is the issue. I was driving it to work in dallas, nc when I experienced the steering wheel locked as I made a right turn into a parking space. After I struggled to get it into the parking space I also struggle to drive it home as well.once I got the vehicle home I called tindol Ford in gastonia, nc regarding my concern I was informed that I need to have it diagnosed at my expense of $99. Then if it is the epas (electric power assist system) repair estimate cost can be about $1600. This vehicle specifically had a recall before not sure but I think it was for airbag and or seatbelt. Well since then I borrowed a temporary vehicle from family member due to repair cost being expensive. This Ford Fusion has a title lien through bridgecrest, in whom I finance with. Vehicle is almost paid in full.this issue however is not any of negligence but more so a manufacturer issue. The epas consist of a TRW component which consist of everything to this failure such as the hydraulic the belt drive the drive rack the coder interface etc. I had a local mechanic look at it and the observation made was it's a power steering issue that only manufacturer can correct due to the complexity. The TRW is a non serviceable unit. Enclosing I ask that you please contact the manufacturer and look into the facts of this matter which is fault of the manufacturer. I thank you in advance for your time and help with this matter.

- Gastonia, NC, USA

problem #98

May 252018

Fusion

  • 95,000 miles
My wife drove to get my tires changed and when she got to the walmart auto center to change the tires the power steering went out on the vehicle. Luckily she had made it to the auto center and wasn't involved in an accident as the power steering went out in the parking lot, however she was in motion. My wife is 5 months pregnant and its terrifying to know that she could have been involved to a moving accident with a vehicle that should have been included in the previous recall of the 2011-2013 Ford Fusion. As many others have stated, the power steering went out due to the fault that is inherent with the epas system of the Ford Fusion. As such I had to take my car to the nearest dealer to figure out a repair. The dealership quoted me $1600 for the repair that I don't have at the moment. I will have to get my car repaired as I don't have another option. Once again this vehicle should have been included in the recall for the power steering system, I can only hope that this issue will be resolved in the favour of the customer.

- Orlando, FL, USA

problem #97

Jun 052018

Fusion

  • 121,000 miles
While driving vehicle at highway speed, the vehicle lost electric steering control and two codes appeared on the dash - service advancetrac and power steering assist fault. The vehicle was travelling at 65ish while completing a sloping turn on the capital beltway, the vehicle pulled to the right and required extensive arm force to remain in control. The vehicle was safely moved to the shoulder of the road and towed to the dealer for service.

- Bryans Road, MD, USA

problem #96

May 232018

Fusion

  • 70,243 miles
I inherited this vehicle a little over a year ago. The vehicle shuts off for no reason and the battery and wrench light come on. After much research I have found that this could be the etb assembly and that several people have complained about this. This is dangerous and I do not know why Ford has not recalled it yet rather than offering the customer satisfaction program. I have an appt to take it to a dealership on Saturday. This is a known issue and we shouldnt have to pay for any diagnostics. If something happens to me while driving I will sue.

- Sacramento, CA, USA

problem #95

Apr 302018

Fusion

  • 180,000 miles
April 30, 2018 after driving for 3 hours on the highway at appr. 75 to 80 mph the dash lights went haywire, flickering and then the service advancetrac warning came D. I was able to drive it to my exit and drive slowly. I could stop and go very slow. After a mile or 2 the batter light and all the lights came on and the brake light warning light came on. I could feel the car loosing power so I pulled over. At this time it was also chiming that the cross fault system was not available. After turning the car off, it would not start, the radio would play, lights would work and hazards would work.the steering was hard to turn the car was towed to a mechanic shop and I am awaiting a diagnosis. Earlier on April 16, I received a letter from Ford stating they would no longer host the vehicle health report system.

- Fayetteville, GA, USA

problem #94

Apr 222018

Fusion

  • 154,930 miles
Power steering sensor came on. I turned off the stability assist button and drove home. After parking and attempting to drive the car again, the steering feels like it is resisting.

- Jersey City, NJ, USA

problem #93

Nov 122017

Fusion

  • miles
I have a 2010 Ford Fusion 111,000 miles, while driving 45 mph on a side road the power steering stopped working. Was able to pull over to the side away from traffic. Later the advance trac, and power assist lights came on the dash board. Called a mechanic that said I would be able to drive the car but without power steering. After running many test. The steering angle showed left even when U were turning to the right...

- Chesapeake, VA, USA

problem #92

Mar 052018

Fusion

  • 55,000 miles
Transmission slips, hard, going 1st to 2nd. Transmission oil is black at 55,000 and the service "advancetrac" keeps coming on.

- Palm Coast, FL, USA

problem #91

Jan 162018

Fusion

  • 120,000 miles
While driving my vehicle the service advancetrac warning light came on. My vehicle would not accelerate appropriately and then would not be in gear. I have taken it to the dealer and they replaced sensors etc. They have identified that the steering rack and pinion will need to be replaced. When I researched this I found that this is a common issue for this vehicle and that a recall had in fact been instituted for 2011 and newer models. This is a problem in vehicles from 2010 as well. There is no reason owners of 2010 models should have to pay the expense to fix this dangerous vehicle failure when new model owners do not. The part itself (for aftermarket) costs $1000.

- Wesley Chapel, FL, USA

problem #90

Feb 082018

Fusion

  • 141,752 miles
Power steering fault, electronic power steering failure. This has happened several times. Turn car on, steer failure. Turn off car, restart & it resets. Last night turned car on "power steering failure", would not reset, then got a stability failure. No power steering. Will not reset

- Troutdale, OR, USA

problem #89

Feb 022018

Fusion

  • 135,400 miles
My car keeps switching to manual steering while I'm driving. There was a recall issued for the exact issue but not for my year or VIN. I almost got in an accident trying to turn on a main street

- Detroit, MI, USA

problem #88

Nov 022017

Fusion

  • 179,000 miles
Advancetrac and power steering assist fault errors come up in the message center. Also lost power steering and I now have to manually steer vehicle.the vehicle was in the stationary position and came on when I started the car. The error message has not gone with shutting off and restarting the vehicle.

- Memphis, TN, USA

problem #87

Nov 132017

Fusion

  • miles
Takata recall - I went to dealership and was told that the "parts for replacement" are not yet available.

- San Angelo, TX, USA

problem #86

Oct 282017

Fusion

  • 94,543 miles
I had a new battery placed and the oil changed with my local mechanic. I drove 3.5 miles home and, upon turning into my neighborhood, a red "stop safely now" alert flashed. There was no traffic so I proceeded to my home. Approximately 0.2 miles later the car lost acceleration, continuing at 10mph (even with the gas pedal to the floor) before losing all acceleration. I turned the car off and back on. The alarm had cleared. I restarted the car and drove 300 feet when the alarm recurred. I was 50 feet from my driveway so I restarted the car, cleared the alarm and went 15 feet before it recurred, with no ability to move in drive or reverse. I restarted the car a third time and the alarm had cleared again. I was pulling up my driveway at a significant incline when it recurred. I was able to make it up my driveway and park. I called my mechanic and, after a quick on-line search, he informed me there was Ford technical service bulletin 12-5-14 on this specific issue. This was an extraordinarily dangerous situation. This incident occurred without warning. In other circumstances-my wife or children in the car, driving on the highway, driving in rapidly moving traffic- my family's well-being would have been placed at great risk. Ford should not be allowed to jeopardize the safety of my family for a problem they are clearly aware of and are not addressing, I assume to minimize financial losses. What is being done to hold Ford accountable for ensuring the safety of their customers and other drivers on the road who are also placed at risk by this design flaw Ford acknowledges?

- Happy Valley, OR, USA

problem #85

Sep 222017

Fusion

  • 151,180 miles
I was driving home after picking up my 9yr old from school, when vehicle in front of me came to an abrupt stop, I had to swerve right to avoid hitting them and hit my brakes"at this point my vehicle shut off completely in the middle of traffic I had to restart it then drove about 10 miles when my car started chimming and the service power stearing now and advance track control warnings came on I had no control of my vehicle I could not turn the wheel at all it was locked I managed to pull to the side of the road with extreme effort I thought I was going to break something trying to turn the wheel just slitely to get to side of road car had to be towed it undrivable and completely unsafe my son could have been seriously injured.Ford has recalled these cars for the same issue in 2011 and beyond why if they have the same exact function and parts not recalling these 1500$ to fix that I don't have, ive taking great care of this vehicle but have had nothing but problems the same day this happened I received a factory recall for the purge canister and gas tank, the car when I bought it was burning up calipers wheels were coming loose break pads shearing off and rotor after rotor pad after pad and 3 calipers and a battery later because break fluid shot out of my reservoir onto my battery shorting it out conducting a straight feed from pos to neg.now this this is so dangerous if I was a less exsperianced driver this could have been tragic!!!is that really what it takes for this billion dollar company to be held accountable I mean we already payed for the vehicle least they can do is fix the problems they no have existed for along time before people die.

- East Providence, RI, USA

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