This vehicle has been serviced nine times at dealer with symptoms of transmission slipping between 2nd and 3rd gear. It continues to do the same with harsh transmission engagements, slipping causing RPM's greater than 5000. A vehicle event recorder was installed into the vehicle and problem identified. Valve body has been cleaned, new transmission solenoid, "re-flashed" 2 times with no changes. Ford customer service involved from beginning. At one point received call from customer service district manager stating it is "normal" for the car to shift this way and there is no problem even after the problem has been identified. This continues to be a huge safety issue as the car slips at any time in any traffic. There has not been a solution to fix this problem nor any guarantee. Something has to be done to fix the problem that affects many owners with this 6 speed automatic transmission. Previous complaint ODI 10369166.

- Temperance, MI, USA

I purchased my vehicle on May 15, 2010. The vehicle began to stall almost 1 month later at 2100 miles. I was coming to a stop at a red light when I noticed that my vehicle had lost all power when I began to apply the brake. I took the vehicle into the dealer and they told me that they were not able to replicate the problem and no codes were showing up when diagnosed. After the first time the vehicle stalled on me I started to notice an acceleration problem prior to the vehicle stalling again. It feels like the vehicle is not shifting gears correctly when I'm pressing the gas for acceleration. The vehicle has trouble accelerating properly and I fear that I may get rear ended. When the vehicle stalls it does not give me any warning signs and just looses power. I have to turn off the ignition and turn it back on. The vehicle starts up right away like if nothing happened. Meanwhile I loose power in the middle of the freeway or on the street, fearing that I will get rear ended. The vehicle has stalled on me numerous times and each time I take it into the dealer they are not able to replicate the problem. The dealer placed a flight recorder to monitor the vehicle and they still weren't able to capture anything when the vehicle stalled, so they say. I have contact Ford corporation and have notified them of the problem but they are not working to fix the problem. They keep changing me from dealer to dealer and they have not sent out a Ford technician as promised to look at the vehicle. This is a huge safety concern that Ford is not addressing. I have put in numerous calls to Ford corporation and they have not fixed the problem to this day.

- Cerritos, CA, USA

While under normal driving conditions and habits, we experienced a complete instrument cluster failure in our 2010 Ford Fusion hybrid this past Saturday, Feb 20. 2010. During the same incident we experienced a symptom of diminished power while accelerating as well as overly sensitive and /or mushy brakes. There have been other reported instances where the brake system has glitched as well during regenerative braking causing an abrupt application of hydraulic system over riding the regenerative system, brake system continues to have issues even after recall repair reprogramwas performed. We have had several instrument cluster glitches while driving the vehicle since purchase date of October 26, 2009. First incident was reported October 27, 2009. Several. Instrument cluster resets while driving since purchase date. First incident reported same date as previous.. on February 22, 2010 car stalled for no reason while driving 45mph in traffic to dealership to have instrument cluster and other issues addressed. Restarted when car came ro a complete stop and placed in park. Car is at dealer now and no codes were reported in systems. Ford engineers state that with no codes reported there can't be any problems.

- Colonial Heights, VA, USA