10.0
really awful- Crashes / Fires:
- 25 / 1
- Injuries / Deaths:
- 26 / 0
- Average Mileage:
- 19,606 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall it is taking too long to have this fixed and I don't feel safe driving my car.
- Sarasota, FL, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- St.Pete Beach, FL, USA
Takata recall. The contact's mother owns a 2010 Ford Fusion. The contact's mother received a recall notice for NHTSA campaign number: 16V384000 (air bags) in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, it was determined that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN was not available.
- Brandon, FL, USA
Takata recall - I received the safety recall in July of 2016 and still haven't received notice that there is a solution. I would not consider this "in a timely manner". this a serious safety issue and I don't feel safe driving in the car with my family members.
- Long Beach, CA, USA
Takata recall, Ford notified me June 1, 2016, but has still not provided a repair and it is March 16, 2017. This is my primary form of transportation. Additionally, I am married with two children and cannot in good conscious have someone ride in the passenger seat in the event the air bag would deploy.
- Austin, TX, USA
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/08/17
- Sebastopol, CA, USA
Takata recall: Received recall letter back in June of 2016. My airbag has still not been replaced. How long does this take??
- Cochran, GA, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim recall notice from the manufacturer did not give a specific date for when the part would become available the contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 05/04/17
- Fitzgerald, GA, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) for the front passenger inflator; however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cordova, TN, USA
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Morgan Hill, CA, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
- Spartanburg, SC, USA
Takata recall. Ford dealer has not been able to replace airbag since July 2016. Manufacturer has not provided the air bag to Ford for replacement. It is taking way too long to get the part.
- Cypress, TX, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/02/17 the consumer stated the manufacturer denied they were contacted by NHTSA. Updated 10/12/2017
- Lowell, MA, USA
Ford sent a recall notice in December 2016, I have waiting 2 months and have contacted 2 dealerships. No one was has the parts to make this repair. Neither do they have a date of expectancy. Jeopardizing both my safety/life as well as my child. I called around in January and still have not found anyone to provide details of when. The recall numbers are: NHTSA recall number 16V384 and Ford recall number 16S26. I can be contacted at [xxx]. thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lancaster, TX, USA
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/10/17 updated 12/7/2017
- Gilroy, CA, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number:16V384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Stone Mountain, GA, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact stated that the air bag warning indicator remained illuminated while the passenger seat was occupied. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 48,565. VIN tool confirms parts not available...updated 05/05/17 updated 09/1/2017
- Belleview, FL, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 116V384000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bokeelia, FL, USA
Long term recall notice NHTSA #16V384, manufacturer recall #16S26 (takata airbags), since June 2016 (possibly longer). There is still no remedy for this recall. Every day that this recall goes without repair could possibly mean that than many lives are lost in accidents related to this. When will there be a remedy?
- Athens, AL, USA
- Reno, NV, USA