3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,347 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Involves 3 identical 2010 Ford Fusion that were purchased new for our company fleet, purchased total of 22 cars in this delivery. On 3 separate occasions involving 3 separate cars our fleet drivers experienced vibration and shimmy/shake while operating cars. It was determined in both cases that the vehicles lug nut on one vehicle and 3 on another had failed. These vehicles were never serviced other than a oil change and were less than 3 months in service when the incidents occured. They occured approxiimately one month apart and involved 3 different drivers. The cars were fixed under warranty by local Ford dealers who could not explain the reasoning other than to say someone may have tried to steal them or overtorqued the lug nuts. Vehicles were not garaged at same addresses and again were never serviced as they were new and the tires were steel wheel with hubcaps. The likeliness that 3 different cars on 3 different occasions had attempted wheel thefts is fairly low. We questioned why a thief would overtighten lug nuts, and both dealers replaced parts under warranty. Parts replaced involved wheel lug nuts and studs. Parts were retained by dealers.
- Mt Laurel, NJ, USA
Involves 3 identical 2010 Ford Fusion that were purchased new for our company fleet, purchased total of 22 cars in this delivery. On 3 separate occasions involving 3 separate cars our fleet drivers experienced vibration and shimmy/shake while operating cars. It was determined in both cases that the vehicles lug nut on one vehicle and 3 on another had failed. These vehicles were never serviced other than a oil change and were less than 3 months in service when the incidents occured. They occured approxiimately one month apart and involved 3 different drivers. The cars were fixed under warranty by local Ford dealers who could not explain the reasoning other than to say someone may have tried to steal them or overtorqued the lug nuts. Vehicles were not garaged at same addresses and again were never serviced as they were new and the tires were steel wheel with hubcaps. The likeliness that 3 different cars on 3 different occasions had attempted wheel thefts is fairly low. We questioned why a thief would overtighten lug nuts, and both dealers replaced parts under warranty. Parts replaced involved wheel lug nuts and studs. Parts were retained by dealers.
- Mt Laurel, NJ, USA
Involves 3 identical 2010 Ford Fusion that were purchased new for our company fleet, purchased total of 22 cars in this delivery. On 3 separate occasions involving 3 separate cars our fleet drivers experienced vibration and shimmy/shake while operating cars. It was determined in both cases that the vehicles lug nut on one vehicle and 3 on another had failed. These vehicles were never serviced other than a oil change and were less than 3 months in service when the incidents occurred. They occurred approximately one month apart and involved 3 different drivers. The cars were fixed under warranty by local Ford dealers who could not explain the reasoning other than to say someone may have tried to steal them or overtorqued the lug nuts. Vehicles were not garaged at same addresses and again were never serviced as they were new and the tires were steel wheel with hubcaps. The likeliness that 3 different cars on 3 different occasions had attempted wheel thefts is fairly low. We questioned why a thief would overtighten lug nuts, and both dealers replaced parts under warranty. Parts replaced involved wheel lug nuts and studs. Parts were retained by dealers.
- Mt Laurel, NJ, USA
I went to move my 2010 Ford Fusion in my driveway and noticed that one of my driver side rear tire lug nuts was missing. Looking closer the whole stud had sheared off. The car only has 9788 miles and an identical problem on another 2010 Ford Fusion with 10500 miles had three studs sheared on the rear passenger side wheel.
- Mason, OH, USA
- Rockwood, MI, USA