10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

problem #1

Dec 032011

Fusion 4-cyl

  • miles
This car was purchased on June 27,2011. On December 3, the on board navigation system was used for the first time. If I was aware of the road interstate 84 that I was traveling, if I had not know interstate 84 the on board system would have had me make a turn where there was none. After a return to the dealer, a call to Ford and a call to the manufacture of the system that Ford is installing all three insist it is up to date. This defect is going to lead to fatality if someone does follow the on board navigation system. The system also could not find the address of my destination. I checked with the establishment that I was going to and they said that their address was changed five years ago. There I believe that the system that Ford is selling is many years out of date.

- Newburgh, NY, USA