10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 64,641 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Driver side door latch failed causing the door to fly open and no able to stay closed. This latch failed twice. The second occurrence was Sept 9 2013.
- Clarksville, TN, USA
Rear doors would not latch. See investigation: Ea 15-002. After manually locking the left door, the door latches, but now will not open with the interior or exterior door handle. With the right door, it initially would not latch either. I manually locked, unlocked and locked it, and it functions normally. I believe this has something to do with the power door locks dislodging a spring, or a rod/linkage going into an overlimit condition since this happened to both the *same* day and it was just after some battery maintenance was performed.
- Fairbanks, AK, USA
While traveling down a city street an animal ran out in front of me. Trying to avoid it my car struck a light post. No airbags deployed.
- Springfield, IL, USA
My daughter was driving a 2011 Ford Fusion the state police said she fell asleep because she worked overnight. Yes she works overnight and has been doing it for 6 months. She was on her regular schedule. After dropping her boyfriend off work she was heading to my house on a real popular deer road. I believe she was swerving off the road to try an avoid the deer and lost her steering and hit a tree. I know my daughter she wouldn't have fell asleep. I hope to god this could be proven one day.the engine tires everything on front end was inside the car. I have pieces of the car that was left there her credit card birth certificate was just laying on the ground. I have pictures of the car showing the engine and tire in the car.
- Port Norris, NJ, USA
I entered the cvs parking lot and made a right turn and proceeded to enter the open parking space. I stepped on the brake to shift to the park position when all of a sudden the car jolted forward accelerating in a forceful manner( like it had a mind of its own). I keep pressing down on the brake but the car would not stop and keep going straight and hit the fence on front of the parking space causing the car to bounce back. Despite my afford to stop the car with the brake it did not work. The air bag deployed and smoke and a burning smell started to come out of the car, I got out of the car immediately. I was lucky that I was not on the road and hit another car or a person.I know the my car has a problem.
- Harrison, NY, USA
We were driving an the steering wheel locked nd wr lost control of ca and hit a pole. My husband not an injury on his leg and inner thigh and some of us openwound from glasswa.
- San Bernardino, CA, USA
Drivers interior door handle no longer opens drivers door from inside. This could be fatal in case of fire or immersion due to being unable to escape if electric window inoperable.
- New Braunfels, TX, USA
The contact owns a 2011 Ford Fusion. The contact stated that the driver's side interior door handle became fractured and prevented the contact from opening the door. The vehicle was taken to the dealer where the technician diagnosed that the door handle assembly needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 29,000 and the current mileage was 30,200.
- Toledo , OH, USA
The contact owns a 2011 Ford Fusion. The contact stated that the entire control and the gauges on the instrument panel were extremely small, making it difficult for the contact to engage when driving. The vehicle was taken to an authorized dealer who informed of the manufacturer's design and was unable to provide assistance. The manufacturer was notified of the problem. The approximate failure mileage was 150.
- North Canton, OH, USA
- Thurmontthurmont, MD, USA