1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
86,975 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

problem #9

Aug 212023

Fusion

  • 140,000 miles
The contact owns a 2011 Ford Fusion. The contact stated while making a U-turn in his driveway, the steering wheel became difficult to turn. The contact stated that the electric steering fault and the traction control warning lights were illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

- Hendersonville, TN, USA

problem #8

Dec 152021

Fusion 6-cyl

  • 136,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that after restarting the vehicle, the messages "service advanced track" and "service power steering" were displayed however, the vehicle operated as normal. The following morning while starting the vehicle, the power steering was faulty, and the steering wheel was difficult to turn in either direction. The vehicle was towed to the local dealer who diagnosed that the steering gear assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 136,000. Vin was not included in the recall and warranty was out 3 months.

- Fairborn, OH, USA

problem #7

Dec 312020

Fusion

  • 128,262 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving 30 mph, the ABS, emergency automatic braking, traction control, and service warning lights illuminated on the instrument panel while depressing the brake pedal. The contact also stated that excessive force was needed to bring the vehicle to a complete stop. The vehicle was taken to lucas Ford (900 us-130, burlington, NJ 08016) however, the vehicle was not diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 128,262.

- Burlington Township, NJ, USA

problem #6

Mar 302019

Fusion

  • 84,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that a recall notification was received for the driver side air bag and taken the vehicle for the repair at theodore robins Ford dealer, (2060 harbor blvd, costa mesa, ca 92627, (949) 642-0010). The contact stated after the repair was completed, the technician informed her that the traction warning light was illuminated, the air bag module needed to be replaced and that the air bag module may not deploy in the event of an accident. The vehicle was not repaired due to the repair fees. The vehicle was taken to two independent mechanic for second opinion and was informed that the dealer had to take responsibility. The contact also mentioned that the seat belt on the driver side failed to retract and was loose. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.

- Garden Grove, CA, USA

problem #5

Dec 282018

Fusion

  • 68,000 miles
Power steering and traction control were lost. I was just told by the dealership service department that it was because I had the spare tire on my vehicle.

- Phoenixville, PA, USA

problem #4

Nov 162015

Fusion

  • 100,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 30 mph, the power steering failed and the traction control warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V34000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Fayetteville, NC, USA

problem #3

Oct 042014

Fusion

  • 86,500 miles
The contact owns a 2011 Ford Fusion. The contact stated the service advanced traction and the power steering warning light illuminated as the power steering assist failed. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 86,500.

- Rocky Point, NY, USA

problem #2

Dec 032012

Fusion

  • 38,000 miles
The trac control engages sporadically and car will not respond. This is a very dangerous issue and needs to be addressed by Ford. If you pull out into traffic to merge and this happens it will/could cause an accident.

- Temple, TX, USA

problem #1

May 152011

Fusion 4-cyl

  • 2,016 miles
After owning my 2011 Ford Fusion for several weeks, the 'service advancetrac soon' light came on. The dealer ran a diagnosis on the car and it was showing a steering angle sensor bad. When they ordered the part and tried to install, this model did not have one. After three days in service and numerous calls to Ford, the dealer was told to reset system and see if it happens again. If it does, they will try to research further..

- Round Rock, TX, USA