10.0
really awful- Crashes / Fires:
- 4 / 5
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 57,055 miles
About These NHTSA Complaints:
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It started in February 2023 no warning lights nothing just when I came to a stop at a red light the car dies it will start right back most of the time but other times when you start it back it's like the starter stays engaged and makes a struttering sound and whole car shakes and you have to hurry and shut it back off and restart it again the longer you drive the car the more it dies when you come to a stop other times it may not do it for days I've almost been in 7 accidents that I've counted bc of this issue bc it dies and ppl think I should be moving and I can't or I just turn at a light and it will die and I can go until I restart it I also think it cause my battery to go out bc I had to replace it not long after this started. It's not been reported to anyone but you or inspected but is available to be anytime. Components affected ( DOOR HANDLE INSIDE PASSANGER SIDE)My 2nd issue is with my passenger side door handle without warning it just stopped working and now you have to roll window down to open from outside my safety could be at risk bc I wouldn't be able to get out of car if there was a crash. It's not been reported, inspected by anyone but is available anytime to be.
- Morehead, KY, USA
Service power steering in 2011 Ford fusion SE 2.5 L
- Port Orange , FL, USA
The power steering has failed intermittently (at least 5 separate occasions) while driving. The failure was inconsistent between times driven and parked. First time noticed, turned vehicle on and could barely move the wheel. Turned vehicle off and back on and didn't have an issue with the steering wheel or on the road and got home okay. The issue started out this way and then once it was consistent it was unable to operate the vehicle safely. This vehicle is our main vehicle so it happened to myself and to my husband while on his way home from work. However, when the power steering failed was extremely difficult to turn the wheel while driving. We took into dealership and the diagnostics was the electrical power steering is faulty and the traction control has failed. After looking into the issue - we believe our 2011 Ford Fusion may have been one of the recalls that should have been included for the power steering failure recall that was sent to other 2011 Ford Fusions. We did not receive a notification, however after viewing online - Ford recalled 445K vehicles with the same exact issue.
- Rockford, MN, USA
Check fuel fill inlet the light stay
- Jonesboro, AR, USA
Power Steering Assist Fault I've seen where the 2011 Ford Fusion was recalled for this and mine has failed. Please add my VIN to the list. If you have any questions or need more information, please contact me. Thank you.
- Lancaster, OH, USA
The contact owns a 2011 Ford Fusion. The contact stated while driving 60 MPH with the air conditioning activated, there was a burning odor inside the vehicle. The contact reached under the glove box and discovered that the heat sink and wiring harness connecting the fan was extremely hot to the touch. The contact indicated that no flames were present but the wires were visibly charred and burnt. The contact stated that the heat sink and wiring harness connection to the fan had been replaced on multiple occasions. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted regarding the failure. The failure mileage was 80,000.
- Riverview, FL, USA
Advance Trac light abs traction control light came on next thing I know car goes out of control and now my car is totaled total loss smashed right into side of the road brakes failed steering failed and all this popped up moments before and then q truck ran into me my mom went to hospital but is ok I'm fine
- Chattanooga, TN, USA
Advancetrac light started turning on, then about the 3rd time the light flashed electric brakes went away and was left with extremely hard to press hydraulic brakes. Just to SCAN the car ford wants $200 because they have a proprietary system...
- La Mirada, CA, USA
On 12/13/21, my son swerved out of an accident and hit a high curb which damaged the driver's side tire. Luckily the Air Bag did not discharge. Recall 21S12 Driver Air Bag Inflator Replacement was issued in March of 2021, yet I did not receive a letter, and my car still has not been repaired. Are you waiting for a fatality to occur before providing the dealers with the necessary supplies?
- Staten Island, NY, USA
After having the takata airbag recall taken care of by franklin Ford Lincoln the engine oil light was on and the battery kept draining and had to be replaced today. Ford claims that they did nothing incorrect in the recall but prior to taking my car to Ford the battery and 02 sensor were in fine working order. After the recall they were not. After replacing the battery today the car still hesitates to start and the ac system keeps making a clicking noise. This was not happening before the recall was performed. I don't think that my car will ever be the same and it is all due to Ford Lincoln of franklin replacing the airbags.
- Franklin, TN, USA
My daughter was driving her Ford Fusion when the power steering stopped working.
- Manhattan, IL, USA
The contact owns a 2011 Ford Fusion. The contact stated that while driving 30 mph, the ABS, emergency automatic braking, traction control, and service warning lights illuminated on the instrument panel while depressing the brake pedal. The contact also stated that excessive force was needed to bring the vehicle to a complete stop. The vehicle was taken to lucas Ford (900 us-130, burlington, NJ 08016) however, the vehicle was not diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 128,262.
- Burlington Township, NJ, USA
My car has been absolutely fine for the most part until about 4 weeks ago, while I was driving the low tire pressure light came on, so I went and aired up the tires, the low tire pressure light went off but then the service power steering light and advance tire traction appeared at this time im pulling back into my drive way, then I came out my house a few hours to leave and the stirring wheel was locked I tried to drive it and now the strring wheels goes to the right I never had this issue before let alone any warning signs.. I looked into recalls with Ford and it showed my 2011 Ford Fusion had recalls for whats going on, so I called a Lincoln Ford dealership that said bring it in they kept my car for a week and when I picked it up nothing was fixed on it and they had no paperwork to give me the show they fixed it so I returned my car the very next day because when I drove off it was still doing exactly the same thing but worse so now they've had my car for a week and they called me this morning to tell me my car has been doing the same exact thing and it is the wire harness that needs to be fixed and it's not under the recall but it is part of the power steering so I don't get
- Mesa, AZ, USA
Multiple times now this has happened... I'll give you the most nerve wracking experience, where I honestly was scared for my life. It was 10:30pm, I was driving out of town on my way back home from a friends, on a tiny 2 lane road going 55, all of a sudden all of my power cut out! no radio, headlights, hazard lights wouldn't even work!!! I had to slow down in the pitch black darkness, hoping to god there wasn't any deer. On top of that... just waiting for another car to turn down the road I was on, barreling at me at 55mph. I was terrified! my battery and alternator are fine. The electric finally came back on after a few minutes... but this could have had a very different ending.
- Moorhead, MN, USA
Failure of the throttle body and motor assy. T\internal fault code P2112 caused the power on car to go to limp mode. This created a dangerous situation at highway speeds. The item has been flagged in February 21, 2013 NHTSA action number: Pe13003electronic throttle body malfunction NHTSA action number: PE13003 Ford has failed to correct the issue on my vehicle. This occurred 17 Aug 2020. The vehicle was at 152,000 miles and had been serviced regular by Ford since purchase in 2011. This issue should have never occurred. I had stopped at a light and made a right turn on to expressway in rush hour traffic. With no acceleration this became a dangerous situation very quickly. I expected to accelerate to 45mph but could barley creep to 20 mph max.
- San Jose, CA, USA
Heater/defrost blower speed controller and associated wiring failure causing wire smoke coming out from under dash board. If I didn't turn off climate control, I suspect it could have escalated to an electrical fire. Without defrost working, it is hard to see out of windshield.
- Monroe, WA, USA
The contact owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled. The failure recurred on multiple occasions. The vehicle was towed to an independent mechanic. The cause of the failure was not determined. Bill knight Ford located at 9607 S. memorial dr, tulsa, ok 74133 and the manufacturer were notified of the failure. The failure mileage was 140,000.
- Owasso, OK, USA
Whenever I try to make a left or right turn my dashboard lights up reading 'power steering assist fault' and my steering wheel locks up and I can not turn or do anything unless I turn off my car and turn it back on. Sometimes I would have to constantly do this till I can drive. I always notice whenever I have my ac on it makes my power steering assist act up.
- Inverness, FL, USA
Driver door won't open from the inside
- Columbus, OH, USA
- Tuscumbia, AL, USA