10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
44,930 miles

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« Read the previous 20 complaints

problem #234

Jan 292016

Fusion

  • 60,000 miles
While driving on the highway to work on January 29, 2016 I turned on my wipers to clean the windshield after I turned the wipers off they stopped in the middle of the windshield, effecting my vision while driving. Once off, they will intermittently turn themselves on and off for a period sometimes stopping in the field of vision.

- Bloomfield Hills, MI, USA

problem #233

Oct 282015

Fusion

  • 32,742 miles
Engine ticking sound reported to Ford dealer after my mechanic found it was inside engine. Dealer found engine block crack and replaced engine - invoice #315874 - al packer's white marsh Ford, 9801 pulaski hwy. Baltimore, md 21220. Dated 11/12/15 engine 2.5 liter there are other reports of this problem posted on the internet relating to the same Ford engines.

- Nottingham, MD, USA

problem #232

Nov 192015

Fusion

  • 56,751 miles
'3 May 2013 (mileage 32,800) moab, Utah. Driving in the mountains around moab for my daughters wedding. One passenger in the car beside myself. While driving around a sharp curve, all the electronics in the car went dead. The engine shut down, all lights on the dash, the radio, ac all stopped working. Power steering, power brakes were non-functioning. This happened a total of five times. '26 August 2015 (mileage approximately 55,600) time: 6:00pm. Driving home from work. I'd stopped at a street light and when I pulled sharply out onto main road, the car went dark again and all electrical systems shut down. I quickly restarted it by shifting into neutral and starting it with the key. Three blocks later, it happened again. This was the first time it had happened on a straightaway. I was driving by myself. '6 September 2015 (mileage approximately 55,950 between san juan capistrano and lake elsinore, ca. Coming out of a sharp curve in the road while going uphill all electrical components of the car shut off. I shifted into neutral, turned the key, and the engine started up again. '19 November 2015 (mileage approximately 56,751) went over a speed bump with another passenger in the car. The Ford Fusion shut down again, and after I restarted it, two hundred yards later did it again. 'Ford has tried to locate the problem three times. Finally replaced throttle body on 22 Sept. And said that fixed problem. It didn't! Ford corporation customer service now refuses to return my last five calls

- Murrieta, CA, USA

problem #231

Nov 302015

Fusion

  • 28,000 miles
The contact owns a 2011 Ford Fusion. While driving at 10 mph, the vehicle stalled without warning. The vehicle was able to start after multiple attempts. In addition, the contact mentioned that the maintenance warning light illuminated. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 28,000.

- Ridley Park, PA, USA

problem #230

Oct 032015

Fusion

  • 86,000 miles
Driving on fwy car display a wrench and you can't accelerate all you can do is coast to the shoulder of the road or hold up traffic.this has happened 10 times in one month my next problem is the dash display check fuel fill inlet and then the engine light comes on. The first time it happened was two weeks after I bought the car so they told me what shop to take it to because we had a 30 day warranty so I did they told me that it was a common problem on cars that don't have gas caps. It happened again, took it back to the same shop and he gave advise on how to fill your gas tank. It happened again took it back to the same shop this time he said that he replaced the whole fuel inlet thing. Well it happened again this time he told me to hit the reset button on the steering wheel I did and it went off but it kept on coming back on when I get back in the car and starting it. After a couple of days of doing that I took it back to the same shop he said that he would have to charge me to see what the problem is and I said it says check fuel fill inlet I should'nt have to pay so he said that he would charge the dealer he cleaned the part where the gas goes in he said and every thing is alright.well after about a week it happened again this time the engine light came on too and when you reset the check fuel fill comes right back on. I took it back to the same shop and this time I had to pay and I don't see why because its the same problem over and over again and it is not fixed I paid 50.00$ and it still has check fuel fill inlet and engine light still on. The car is at the Ford dealer right now because I had 3 recalls on the vehicle but nothing about the fuel fill inlet, Ford said that they can check out why the fuel inlet is on but I have to pay 120.00$ I don't have the money I feel that it should be fixed free because it was under warranty and was never really fixed.

- Anaheim, CA, USA

problem #229

Sep 252015

Fusion

  • 30,000 miles
The above car displayed a trouble light. A mechanic used an odb II scanner and diagnosed the engine problem with the code "P2119" I did some research on line and found out that this is a common problem involving the throttle body. Is this a recall item?

- New Rochelle, NY, USA

problem #228

Aug 022015

Fusion

  • 89,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 70 mph, the vehicle stalled and the service vehicle soon warning light illuminated. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.

- North Chesterfield, VA, USA

problem #227

May 282015

Fusion

  • 81,000 miles
Car has extreme, loud, embarrassing belt area noise. In checking with two local Ford service departments I am told this happens all the time and is common. It's about a $700 repair. Ford should take care of this problem for those affected which I am told are most that have been so unfortunate to have purchased a Fusion of the year 2011. This is ongoing from 0 to 70 mph.

- Glencoe, MO, USA

problem #226

May 022013

Fusion

  • 30,000 miles
The contact owns a 2011 Ford Fusion. While driving at various speeds, the check engine light would illuminate and the vehicle stalled. The failure recurred on multiple occasions. The vehicle was taken to the dealer, but the cause of the failure was not diagnosed. The contact indicated that the PCM was re-programmed, but the vehicle continued to experience the failure. The manufacturer was notified of the failure. The failure mileage was 30,000. The VIN was not available.

- Medina, OH, USA

problem #225

Jun 162015

Fusion

  • 59,525 miles
The contact owns a 2011 Ford Fusion. While driving at approximately 50 mph, the vehicle stalled without warning. The vehicle restarted; however, the failure recurred after the wrench and check engine warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed a tune up. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 59,525.

- New York, NY, USA

problem #224

Aug 312013

Fusion

  • 55,000 miles
Throttle body went out. There was a "recall" on this part and it was replaced however was charged by Ford to replace and Ford is refusing to reimburse because it was past the deadline. Car was fixed after known problem and should not have been charged in the first place. Work was done at dick masheter Ford in whitehall Ohio

- Reynoldsburg , OH, USA

problem #223

Oct 152014

Fusion

  • 50,000 miles
Recall for to calibrate PCM to correct throttle problem ineffective. I continue to have a problem with the symptoms, (dramatic loss of speed while driving) but now the actual wrench symbol doesn't appear on my dash anymore. So when I show up at Ford they say, "oh, we need to see an actual code to correct the problem." So what did the calibration do" eliminate the coding" now my car is jerky and has half the gas mileage after the calibration. The problem still exists but the option to get the throttle replaced is next to none. In the meantime, it is wearing on other parts and likely causing other problems.

- Alexandria, VA, USA

problem #222

May 262015

Fusion

  • 50,543 miles
Ford Fusion 2011 engine surged and dropped speed and resulting in me nearly being rear ended by vehicle behind me. Engine felt as if the transmission hesitated in between shifting gears.

- Knoxville, TN, USA

problem #221

Apr 272015

Fusion

  • 37,888 miles
The contact owns a 2011 Ford Fusion. While driving at approximately 30 mph, the engine stalled and the check engine and maintenance warning indicators illuminated. The failure recurred twice. The vehicle was taken to a dealer, where it was diagnosed that the electronic throttle body failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,888.

- Saint Mary, OH, USA

problem #220

Sep 272014

Fusion

  • 56,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving at 20 mph, the engine stalled without warning. The contact was able to restart the vehicle. The problem recurred several times. The vehicle was taken to a dealer. The technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 56,000.

- Decatur, GA, USA

problem #219

Sep 292014

Fusion 4-cyl

  • miles
My daughter was driving a 2011 Ford Fusion the state police said she fell asleep because she worked overnight. Yes she works overnight and has been doing it for 6 months. She was on her regular schedule. After dropping her boyfriend off work she was heading to my house on a real popular deer road. I believe she was swerving off the road to try an avoid the deer and lost her steering and hit a tree. I know my daughter she wouldn't have fell asleep. I hope to god this could be proven one day.the engine tires everything on front end was inside the car. I have pieces of the car that was left there her credit card birth certificate was just laying on the ground. I have pictures of the car showing the engine and tire in the car.

- Port Norris, NJ, USA

problem #218

Oct 052014

Fusion 6-cyl

  • 80,000 miles
I purchased my 2011 Ford Fusion used with 60K miles on it some months back. I noticed a few times when I'm driving a distance of 45 minutes or more a wrench light will seldomly come on and nothing happens it just stays on. Then there has been a few times where the wrench light comes on have lost power while driving 65-70mph and my car shakes and it slams back into gear like as if I reved up my engine and dropped it into drive. Note, this only seems to happen when I drive on the freeway for a long period of time. This happend again today on 10/5/2014 but this time I was about a half mile away from my exit off the freeway and my car filled the freeway with smoke coming from underneath my car and I noticed flames coming from the front engine compartment.

- Modesto, CA, USA

problem #217

Sep 292014

Fusion 4-cyl

  • 51,898 miles
Driving up the highway at about 65mph then the car begins to start losing power and speed, I have to pull over all the way to the right in the emergency lane. The yellow wrench light is on and I shut off the car then start it again, I'm able to make it home about 10 miles from home. If I didn't react quick enough this could have caused a major accident on the freeway.

- Thousand Oaks, CA, USA

problem #216

Sep 272014

Fusion 6-cyl

  • 56,398 miles
I was on my way to the Ford dealership for work to be done on my vehicle. Once I got in the parking lot I was driving about 20 mph, my car just shut off by it self. I had told the manager that I need to get my car checked out because it just shut off while I were still driving. They said they did a diagnosis check and couldn't find anything and that everything is okay. This concerns me because what if I'm driving in traffic and it shuts off again. This could be very dangerous. Please help!!!!

- Decatur , GA, USA

problem #215

Sep 222014

Fusion 6-cyl

  • 51,000 miles
The first time an alarm that sounded like music began playing. It played for awhile and then the car turned off. I was able to stop the car safely. I restarted it and it would not start. I tried again after a few minutes and the car appeared to work normally. The second time I was on the freeway in the fast lane going 65 mph. I heard the music/alarm playing again, so I began working my way to the side. Before I got to the side of the road, the car locked down my steering wheel. A warning light came on, that said something like "service advancetrac". once I got it restarted, it drove normally again. Later that day, I was unable to back out of a parking space because the steering was not working. I took it to the dealer. The dealer stated that the entire power steering system has to be replaced for 2100 dollars. They told me they were not going to address the issue that the car turned off two days earlier because the steering was the current problem. I contacted the Ford company and they opened a case on my car. I do not know the outcome of this situation yet. After reading several accounts on the internet, I want to be sure to report this safety problem as it could have been very dangerous.

- Newcastle, TX, USA

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