10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
19,954 miles

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« Read the previous 20 complaints

problem #23

Jul 312016

Fusion

  • miles
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Castaic, CA, USA

problem #22

Nov 282016

Fusion

  • 122,000 miles
The contact owns a 2011 Ford Fusion. While driving 40 mph, the contact crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact suffered a neck sprain, a shoulder contusion, and a head injury that required medical attention. The vehicle was towed. The manufacturer was not notified of the failure. The failure mileage was 122,000.

- Salina, KS, USA

problem #21

Jul 132016

Fusion

  • 80,000 miles
Takata recall: Recall for passenger side. Received recall letter in July, latest estimate to replace defective part is June, or six months of limited use of our primary vehicle. #2 car is not dependable and with poor mileage. We can not go anywhere as a family unless we rent a car. In short this is costing us money. What can we do to get our Fusion fixed, so it will be safe?

- Houston, TX, USA

problem #20

Jul 092016

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- River Falls, WI, USA

problem #19

Jul 182016

Fusion

  • miles
Takata air bags, recall notice received July 18, 2016. No contact from dealer to repair.

- Knoxville, TN, USA

problem #18

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hollywood, FL, USA

problem #17

Aug 112016

Fusion

  • 104,900 miles
Takata inflators I recovered a letter 3 monts ago saying my airbag needed to be replaced. The letter stated that I would get a call or email telling me when to taky care for repairs I have not heard anything else.also my steering has gone out in my car I can not get anyone to tell me why they just keep saying I can fix it. Its becoming to the point were I can't drive. What do I need to

- Vincent, AL, USA

problem #16

Jul 082016

Fusion

  • 35,000 miles
Takata recall two months ago, I received recall notice indicating inflation of the passenger side airbag could cause severe injury or death. Neither Ford nor NHTSA have acted in a responsible manner in that Ford is still waiting for parts and cannot estimate when parts will be available. Considering inflation can cause "serious injury or death", there is no honest guidance by either Ford nor NHTSA other than keep driving. I intend to copy this to my two senators and my house representative.

- Oakland, CA, USA

problem #15

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Highlands, CA, USA

problem #14

Aug 302016

Fusion

  • miles
I entered my VIN number knowing my car has the takata recall but wanting it fixed sometime before "the future", and I found that my car had a power steering recall from 2015 that I was never notified of.

- Houston, TX, USA

problem #13

May 312016

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fontana, CA, USA

problem #12

Aug 162016

Fusion

  • miles
Takata recall passangers side. I would like the air bag shut off. I am very uncomfortable with anyone riding in the front seat. I exhausted asking for help from Ford, my dealer and my insurance co.

- Fort Pierce, FL, USA

problem #11

Jun 012016

Fusion 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2001 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/08/16 updated 10/04/16.

- Taylorsville, UT, USA

problem #10

Jun 012016

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 09/29/16 updated 10/04/16.

- Clayton, NC, USA

problem #9

Feb 072016

Fusion

  • miles
Takata recall. Steering

- Los Angeles, CA, USA

problem #8

Jul 222016

Fusion

  • miles
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palm Coast, FL, USA

problem #7

Nov 032015

Fusion

  • 112,000 miles
The contact owns a 2011 Ford Fusion. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the preceding vehicle. The air bags failed to deploy. In addition, the fuel safety cut off switch failed to activate. The air bag warning light illuminated. The contact sustained minor bruises that did not require medical attention. A police report was filed. The vehicle was driven from the crash scene and was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 112,000. The VIN was unavailable.

- Colecamp, MO, USA

problem #6

Jan 132015

Fusion

  • 115,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 25 mph, the brake pedal was depressed but failed to respond causing the vehicle to crash into a gate. The air bags failed to deploy. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was unavailable. The approximate failure mileage was 115,000.

- Jersey City, NJ, USA

problem #5

Jan 232015

Fusion 4-cyl

  • 33,000 miles
While traveling down a city street an animal ran out in front of me. Trying to avoid it my car struck a light post. No airbags deployed.

- Springfield, IL, USA

problem #4

Nov 172014

Fusion 4-cyl

  • 127,000 miles
Vehicle hydroplaned on snowy I-71 and went off the road vehicle was totaled including front end collision to tree but air bag did not deploy.

- Fairfield, OH, USA

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