10.0

really awful
Crashes / Fires:
42 / 0
Injuries / Deaths:
21 / 1
Average Mileage:
78,974 miles

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« Read the previous 20 complaints

problem #7

Aug 172011

Fusion 4-cyl

  • 7,000 miles
While driving the vehicle the steering will turn off. Driver will get a beeping message followed by this error message on display power steering assist fault. Service advancetrac the car will operate normally just without any power steering at all. If you turn the vehicle off and back on, the error will disappear with no errors be logged in the computer memory. The car will operate as normal (until the next occurrence). This has happened 5 times in a year with our 2011 Ford Fusion. Two of the times my wife was on the highway doing 60mph when the steering just cuts off. Dealer has done nothing to resolve the issue. Without an error code they will not replace any parts or attempt to fix it.

- Oviedo, FL, USA

problem #6

Jun 122011

Fusion 4-cyl

  • Automatic transmission
  • 200 miles
The contact owns a 2011 Ford Fusion. The contact stated while driving at any speed, the vehicle steered to the left abnormally. In addition, the contact stated that the front driver and passenger seat head rests were made too close to the head, forcing the contact to sit in an uncomfortable position. The vehicle was taken to the dealer and the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 200 and the current mileage was 3200. Updated 12/16/11 the consumer also stated the vehicle pulled to the left while braking. Updated 01/19/12

- Fishers, IN, USA

problem #5

Aug 062011

Fusion 4-cyl

  • 13,412 miles
Driving car on 100 degrees in Texas the power steering light came on. Parked the car at home and could not steer the car. Towed car to the dealer. They clear code returned the car and again 5 days later same problem towed to dealer. They kept the car for 3 days returned the car and now its handle like a truck. Different steering. Now going for third time tomorrow to see what happen. Very disappointed with the vehicle.

- Texas, TX, USA

problem #4

Jul 302011

Fusion

  • 3,300 miles
2011 Ford Fusion 3300 miles. Power steering and stabilitrac failed. Taken to Ford garage where three components were replaced. Steering now requires excessive wheel pressure to respond and then tends to over steer.

- Crossville, TN, USA

problem #3

Jul 282011

Fusion 4-cyl

  • 5,900 miles
Drove my brand new 2011 Ford Fusion with 5,000 miles on it on vacation. The trip was approx 400 miles. During the trip I drove the car, and one afternoon the service power steering light came on, and the advance track warning came on as well. By the time I made it back to the place I was staying the vehicle had no steering and had to be towed to the nearest Ford dealer. It was returned to me the next day and the service manager said it was "all set", although when I drove away the steering still felt "off" to me. I was almost home from my trip and the lights lit up again, the car became increasingly difficult to steer, so even though it was Saturday I drove it directly to a Ford dealer near my home and left it there, by the time I parked it the steering was gone again. Car is at Ford dealer and I am waiting for a status.

- Voorheesville, NY, USA

problem #2

Jul 092011

Fusion

  • 1,100 miles
2011 Fusion, just over 1000 miles, drove 1 hr in 100 deg temp. Power steering warning came on. Parked returned to vehicle while later, fix power steering now was the new warning, steering wheel did not budge, had to have it towed.

- Meadowlakes, TX, USA

problem #1

Apr 092011

Fusion

  • 1,200 miles
The contact owns a 2011 Ford Fusion. The contact was exiting a parking space when the steering failed and became abnormally tight. The power steering came warning light did not illuminate until after the failure. The contact took the vehicle to the dealer where he was awaiting diagnosis of the failure and possible repairs. The VIN was unavailable. The failure and current mileage was 1,200.

- Columbus, GA, USA