One morning I started my car and the steering wheel locked up and a warning "power steering default assist" appeared. I turned the car off then restarted and the power steering was fine. This incident happened 2 more times in February. After the 4th or 5th warning appeared, I made an appointment with the dealership I purchased the car from. The informed me that they could not replicate the problem and that the could not detect a malfunction code. Last week it happened again not just once but twice while I was parked in a hospital parking deck. After the third try, the steering reset itself. The next day the power steering locked up and it did not reset. I had to have the car towed to the dealership. Now they want to stick me with at $2000 repair stating that the problem is not covered under warranty and that Ford does not have a recall. I had the car in the shop three times in 2014 for a problem we thought was the rack and pinion. Again, because the service department could not duplicate the problem, the car now has had more damage to the steering. Thankfully, my son and I made it home across the mountain after his doctors appointment before the car's steering completely locked up.

- Harrisonburg, VA, USA

Made a U-turn received the bell tone and panel display that reads "service advance track and a display in the top left of display panel between rim & mpr meters of an orange car with 2 lines.

- Oakland, CA, USA

Power steering went out on a 55 mph road and the whining noise it makes is unbearable.

- Nicholasville, KY, USA

My wife, son and I was at a stop light getting ready to turn right and all asudden there was no steering at all locked completely up so we pulled over and tried to restart call and message popped up service brake system, check power steering now, service advance track. The electric power steering had went completely out of the car totally not safe at all. When will there be a recall on such a major issue this needs to be addressed I have read other Fusion with the same problem as mine. This vehicle will not be driven anymore not worth the life of my family over something that should have been recalled years ago by Ford still nothing last Ford I will own.

- Frostburg, MD, USA

The contact owns a 2011 Ford Fusion. The contact stated while driving at any speed, the vehicle steered to the left abnormally. In addition, the contact stated that the front driver and passenger seat head rests were made too close to the head, forcing the contact to sit in an uncomfortable position. The vehicle was taken to the dealer and the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 200 and the current mileage was 3200. Updated 12/16/11 the consumer also stated the vehicle pulled to the left while braking. Updated 01/19/12

- Fishers, IN, USA