The contact owns a 2012 Ford Fusion. The contact stated while her passenger was attempting to open the front passenger-??s side door, the door would not open. The passenger rolled the window down and open the door using the exterior door handle. The contact also noticed that while attempting to lock the vehicle, the vehicle failed to lock securely. The vehicle was taken to the dealer and the door handle and the latch inside the vehicle were replaced; however, the failure reoccurred. The manufacturer was contacted and notified of the failure. The manufacturer was aware of the failure but offered no assistance. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 140,000. The contact stated that the dealer had mentioned that they have replaced several door handles due to faulty plastic parts. The handle was replaced again for a second time and paid for by the contact.

- Bourbon, MO, USA

Passenger side door openned while driving. Passenger could have been exposed. Vehicle next to car could have been damaged. The vehicle is being taken to the dealer for another safety recall.

- Orlando, FL, USA

My driver's side door would not open from the inside, I would have to have someone let me out from the outside. This is very dangerous and if I had not been in a safe spot to exit the car it could have been bad. There was no warning or damage to the car leading up to this. My mechanic said that he has had at least 3 other Ford fusions come in with the same problem. I have another friend who had the same issue with her Ford fusion and the dealer said that there was not a recall so there was nothing they could do.

- Springfield, VA, USA

The contact owns a 2012 Ford Fusion. The contact stated that the door handle fractured without warning twice within 5 months. The vehicle was taken to an independent mechanic where the driver's side front and rear door handles were inspected and replaced. Duval Ford (1616 cassat ave, jacksonville, fl 32210, (888) 363-9533) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was approximately 40,000.

- Macclenny, FL, USA

The contact owns a 2012 Ford Fusion. The contact stated that the front passenger's side door locking mechanism malfunctioned and the door would not remain closed. The cause of the failure was not determined. Vehicle was repaired. The local dealer alan vigil Ford located at 6790 mt zion blvd, morrow, ga 30260 and the manufacturer were notified of the failure but, no assistance was offered. The failure mileage was 158,000. The VIN was not available. Consumer stated door latch was replaced.

- Locust Grove, GA, USA

The contact owns a 2012 Ford Fusion. The contact stated that the door latches on all the doors were not oeprating properly. The contact opened the doors by rolling down the windows. The vehicle was taken to the Ford store morgan hill (408-782-8201, located at 17045 condit rd, morgan hill, ca 95037) where the latches and the wiring were replaced; however, the failure recurred two years later. The vehicle was taken to the same dealer who recommended a diagnostic test. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

- Morgan Hill, CA, USA

The contact owns a 2012 Ford Fusion. The contact stated that all the door handles failed to open the doors from inside the vehicle. There were no warning indicators illuminated. The contact stated that the windows needed to be opened in order to open the doors from the exterior handles. The contact called future Ford of clovis at 559-862-1570 (920 w shaw ave, clovis, ca 93612) and was informed that there was no recall. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was unknown.

- Clovis, CA, USA

The contact owns a 2012 Ford Fusion. Upon exiting the vehicle, the contact stated that the front driver side door failed to open. The vehicle was taken to mccarthy Ford of North riverside (2100 harlem ave, North riverside, il 60546, (708) 422-7000) where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired. The manufacturer informed the contact that the VIN was not included in a recall. The approximate failure mileage was 52,000.

- Berwyn, IL, USA

The contact owns a 2012 Ford Fusion. While driving 13 mph, the driver's side door latch fractured and the door swung open. The dealer replaced the door latch. The manufacturer was made aware of the failure. The failure mileage was 38,000. The VIN was not available.

- Neenah, WI, USA

The contact owns a 2012 Ford Fusion. While parking the vehicle, the front driver side door independently opened and failed to latch close without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The failure mileage was 52,000.

- Bullhead City, AZ, USA

The contact owns a 2012 Ford Fusion. The contact stated that the driver side door latch would not open and close properly. The dealer diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 54,862.

- St. Claire Shores, MI, USA

The contact owns a 2012 Ford Fusion. The contact stated that the front driver, passenger, and rear passenger interior door handles were loose and failed to unlatch the door. The vehicle was taken to the dealer where it was diagnosed as a wear and tear item and not part of NHTSA campaign number: 15V246000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified. The failure mileage was 55,000. Updated 01/16/17 consumer stated that the front passenger door also does not lock. Updated 9/5/18

- Marietta, GA, USA

The contact owns a 2012 Ford Fusion. While driving 65 mph, the front passenger side door became ajar. The contact was able to close the door; however, it failed to lock properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000...updated 06/06/17 updated 09/22/2017

- Oxbow, ND, USA

The contact owns a 2012 Ford Fusion. While the vehicle was parked, the front driver side door failed to lock electronically. The contact had to lock the door manually. In addition, while driving 20 mph, the door opened independently. The vehicle was taken to a dealer who diagnosed the front driver side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 15V246000 (latches/locks/linkages) however, the VIN was not included. The failure mileage was 36,000.

- Odenton, MD, USA

The contact owns a 2012 Ford Fusion. While parked, the front drivers side door failed to open. The contact had to roll the window down and open the door from the outside. The vehicle was taken to the dealer. The technician diagnosed that the inside door latch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000.

- Locust Grove , GA, USA