7.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,016 miles

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problem #3

Sep 172012

Fusion 4-cyl

  • 8,916 miles
Second attempt to replace and or fix usb port. Pulled out retainer. Replaced usb port and cover due to pulled out of retainer.

- Carlisle, PA, USA

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problem #2

Jun 252012

Fusion 4-cyl

  • 7,931 miles
Usb port tabs loose on the bezel. Ford replaced usb port and bezel.

- Carlisle, PA, USA

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problem #1

Nov 052012

Fusion 4-cyl

  • 1,200 miles
I saw on news that you were investigating power steering issues on the Ford Fusion 2012. This is a problem I have been having with my Fusion 2012 almost from the beginning. The vehicle was purchased with less than 10 miles on it and the issue started happening around the second month. I hear a ding and then the power steering goes out, the brakes paddle requires a lot of pressure to engage, and the accelerator paddle is not as responsive. Two error messages appear on the display, "power steering assist fault" and "service advancetrac." I mentioned it to the service department at the Ford dealer and he ask me to take a picture of the messages next time it happens and bring them in. I took pictures and brought them in, I'm then told that I have to bring the vehicle in while the error messages are showing in order for the mechanic to diagnose the problem. This will be almost impossible to do because after a restart the errors go away. I'm glad to see that this issue is finally being investigated.

- Woodbridge, VA, USA

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