I brought a brand new Fusion and have had problems with the stereo since day 1. The stereo sounds muffled every so often. It is worse on some channels than others. I brought it to the dealer twice to be fixed. They told me that they have heard this problem before but there is nothing they can do about it. I contacted Corporate Ford, and they too are telling me that they have heard this problem but there is nothing that can be done about it. I was told it's because I live in the Chicagoland area. It is completely annoying, and I don't feel that I should have to deal with any issue in a BRAND NEW CAR!! My question is this: If both the dealer and Corporate Ford have heard this complaint, why aren't they trying to find a solution and why was I sold the car without being told about the stereo issues? I have contacted a lawyer but realize I am contending with a huge corporation and will not get anywhere.
I brought a brand new Fusion and have had problems with the stereo since day 1. The stereo sounds muffled every so often. It is worse on some channels than others. I brought it to the dealer twice to be fixed. They told me that they have heard this problem before but there is nothing they can do about it. I contacted Corporate Ford, and they too are telling me that they have heard this problem but there is nothing that can be done about it. I was told it's because I live in the Chicagoland area. It is completely annoying, and I don't feel that I should have to deal with any issue in a BRAND NEW CAR!! My question is this: If both the dealer and Corporate Ford have heard this complaint, why aren't they trying to find a solution and why was I sold the car without being told about the stereo issues? I have contacted a lawyer but realize I am contending with a huge corporation and will not get anywhere.
- lynnereb, Manhattan, IL, US