The contact owns a 2012 Ford Fusion. The contact stated that the driver's side front door failed to open from inside of the vehicle. The contact called mike bass Ford Inc (5050 detroit rd, sheffield, oh 44035, (440) 934-3673), and the dealer was informed of the failure. The contact was informed to schedule an appointment to have the vehicle diagnosed. The contact stated that the failure occurred before and was taken to the same dealer, where the vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 56,000.

- Lorain, OH, USA

The contact owns a 2012 Ford Fusion. The contact stated that the front driver's side door handle fractured. The contact stated that the door handle fractured and was replaced twice previously. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was scheduled to be inspected by an independent mechanic. The dealer was not contacted. The manufacturer was informed of the failure. The approximate failure mileage was 93,000.

- Norwich, CT, USA

The contact owns a 2012 Ford Fusion. The contact stated that all the door handles failed to open the doors from inside the vehicle. There were no warning indicators illuminated. The contact stated that the windows needed to be opened in order to open the doors from the exterior handles. The contact called future Ford of clovis at 559-862-1570 (920 w shaw ave, clovis, ca 93612) and was informed that there was no recall. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was unknown.

- Clovis, CA, USA

The contact owns a 2012 Ford Fusion. The contact stated that the door handle became jammed when attempting to open the door. The contact had to pull the open lever and pull the door handle to open the door. Tamiami Ford (1471 airport pulling rd N, naples, fl) diagnosed that the vehicle needed a new door handle. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. The VIN was not provided.

- Marco Island, FL, USA

The contact owns a 2012 Ford Fusion. The contact stated that the driver's side door failed to close and lock. The contact held the door and drove the vehicle to an independent mechanic (swann's tire pros and auto service, located at 338 S church St, ripley, wv 25271; (304) 372-5707) where they repaired the driver's side door to close; however, it still failed to lock. The vehicle was taken to the dealer (I-77 Ford, located at 3315 charleston rd, ripley, wv 25271; (304) 372-3673) where it was diagnosed that the driver's side door handle and door lock needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and provided case number: Cas-13050159. The approximate failure mileage was 45,559.

- Ripley, WV, USA

The contact owns a 2012 Ford Fusion. The contact stated that the front driver, passenger, and rear passenger interior door handles were loose and failed to unlatch the door. The vehicle was taken to the dealer where it was diagnosed as a wear and tear item and not part of NHTSA campaign number: 15V246000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified. The failure mileage was 55,000. Updated 01/16/17 consumer stated that the front passenger door also does not lock. Updated 9/5/18

- Marietta, GA, USA

The contact owns a 2012 Ford Fusion. The contact stated that the front driver side door handle malfunctioned and the driver was unable to open the door to exit the vehicle. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 44,800.

- Fayettville, NC, USA

The contact owns a 2012 Ford Fusion. The contact stated that the driver's door was unable to open from inside the vehicle. In order to open the door, the contact had to reach out the window and use the exterior door handle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.

- Chicago, IL, USA

The contact owns a 2012 Ford Fusion. While the vehicle was stationary, the passenger door handle fractured. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 42,000. Updated 11/01/16

- Conestoga, PA, USA

The contact owns a 2012 Ford Fusion. After the vehicle was repaired per NHTSA campaign number: 15V25000 (steering) and while driving at an unknown speed, "power steering assist default" was displayed across the message board. The steering wheel completely seized. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 30,000. The consumer stated the door handle and mirrors are rusting on the vehicle.

- Pittsburg, PA, USA

The contact owns a 2012 Ford Fusion. While driving 65 mph, the front passenger side door became ajar. The contact was able to close the door; however, it failed to lock properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000...updated 06/06/17 updated 09/22/2017

- Oxbow, ND, USA

The contact owns a 2012 Ford Fusion. While attempting to open the front driver and rear passenger side doors, they became inoperable. The failure recurred on two other occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000.

- Mesa, AZ, USA

The contact owns a 2012 Ford Fusion. The contact stated that after attempting to exit the vehicle, the interior driver side door handle fractured. As a result, the contact sustained a hand injury that required medical attention. The vehicle was taken to the dealer where it was diagnosed that door handle needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while driving approximately 40 mph and attempting to avoid crashing into an animal in the road, the steering wheel seized without warning causing the contact to crash into the animal. A police report was filed and there were no injuries reported. The vehicle was not diagnosed but the body damage was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. Updated 12/01/15

- High Point, NC, USA

The contact owns a 2012 Ford Fusion. The contact stated that the front driver side interior door handle failed to open the door properly. The contact had to roll down the window and open the door from the outside. The failure recurred multiple times. The technician stated that the door latch was potentially faulty and needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 15V2460009 (latches/locks/linkages). The approximate failure mileage was 50,000.

- Arnold, MD, USA

Door latch drivers side broken.

- Gilbert, AZ, USA

Interior door handle broke. I was just opening my door to get out and it just quit opening and not engaging. I have to roll my window down to open my door to get out of the car every-time. I heard that this was part of a recall but when I call the Ford dealer here in town they said that there is no recall on this problem but I did here that there was a recall on this problem and on this model car on the news recently. The dealer at patchetts Ford in turlock, ca said I needed a recall number. Please if I can get some help with this issue.

- Ceres, CA, USA

Recently I had to take my car in for repairs, the inside driver's side door handle ceased to open. We purchased the extended warranty, but were told by the Ford service department that this was considered to be a cosmetic repair and was not covered. I have had 2 Ford Fusion a 2008 and this 2012. Both cars had the inside drivers door handle break. I do not use excessive force to open the door. I have checked on the internet and found this is a common problem for these cars. I don't see how this can be a cosmetic issue, when it is clearly a faulty piece of equipment. Also it could be very dangerous if I were in an accident before I could get the handle fixed, as there would be no way to exit the vehicle from the driver's door. I feel this model car should be recalled for faulty dangerous door handle failure.

- Lakeside, CA, USA

After stopping vehicle, drivers door would not unlock.

- Nashville, TN, USA

The contact owns a 2012 Ford Fusion. The contact stated that the driver side internal door handle failed to open the door. As a result, the contact had to roll the window down and open the door using the exterior door handle. The failure recurred multiple times. The vehicle was taken to an independent mechanic for diagnostic testing the manufacturer was notified of the failure. The approximate failure mileage was 40,000. The VIN was unavailable.

- Frankfort, KY, USA