The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 20 mph, the vehicle stalled after the wrench engine indicator illuminated. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

- Greenwood , MS, USA

Was in the car at stop light. When I went to step on the gas the warning lights came on and car had no power steering. Car was very hard to steer and could have caused an accident. Got to a parking garage and managed to park and turned off the car. Restarted it and power steering came back on. It happened again about a week later in my driveway as I went to leave. Turned car off and it came back on again. Took car to Ford dealer where they said they had to replace the whole power steering assembly to the tune of $1800 on basically a 1 year old car! sent a complaint to Ford where they blew me off and dealer said there was nothing he could do. This is hazardous and should be recalled.

- Tacoma, WA, USA

According to the driver, the vehicle was put into reverse backing out of a parking spot, then when the car was put into drive the vehicle would not stop gaining high speeds up to 50mph. The engine rpms were high and the car was "out of control" as the driver had their foot pressed on the brake. The Fusion struck a few parked cars and eventually hit a vehicle head on coming the opposite way in a parking lot. There was one fatality as a result of the crash and other minor injuries from the victims. According to Ford a notice was sent out in January of 2014, field service action number: 13N03, which they offered an extended warranty for the defective part but never explicitly stated a throttle body could stay open causing the vehicle to surge or runaway causing a fatal accident. See also 10649298.

- Perkasie, PA, USA

According to the driver, the vehicle was put into reverse backing out of a parking spot, then when the car was put into drive the vehicle would not stop gaining high speeds up to 50mph. The engine rpms were high and the car was "out of control" as the driver had their foot pressed on the brake. The Fusion struck a few parked cars and eventually hit a vehicle head on coming the opposite way in a parking lot. There was one fatality as a result of the crash and other minor injuries from the victims. According to Ford a notice was sent out in January of 2014, field service action number: 13N03, which they offered an extended warranty for the defective part but never explicitly stated a throttle body could stay open causing the vehicle to surge or runaway causing a fatal accident. See also 10649303.

- Perkasie, PA, USA

On 10/5/2013, I had to call roadside rescue to jump start car. I took vehicle to advance auto on 10/6/2013 to test battery. The printout results found, indicator light was yellow, cold cranking amps 500 on battery, temperature was to high at 124degrees. On 10/7/2013, call roadside rescue to jumpstart vehicle. I let the vehicle idle for a bit, hoping to recharge the battery back to full function. On 10/8/2013 called roadside rescue to jumpstart vehicle for the 3rd time and then drove to Ford dealership. With great hesitation, Ford replaced the battery. I had to tell the technician to look at the battery's yellow light.

- Carlisle, PA, USA

Two failures reset by turning car off and on. One, permanent, still not working. Worst failure was the second one while on the freeway.

- Fremont, CA, USA

When first starting the car after it has been parked for a while with turning the ignition on with the key. The steering wheel feels like it is locked in position and can not be turned in any direction. This usually lasts for less than a minute or two, then the power steering return as normal. This has happened several times now in the past 2 months and appears to be increasing in frequency. The Ford dealership at first replaced the passenger side lower arm and charged $637. After returning less than a week later to complain that the same exact problem was still happening. The dealership did a diagnostic check and said it was now the gear assembly which would cost $1,713.18 with parts, labor and tax.

- Tequesta, FL, USA

I was driving downhill at a steady 60 mph with no turns and got a error message on the dashboard to "service power steering now" and "service advancetrac now". the tow was covered under roadside assistance, however the estimate for this fix has not yet been received. For a brand new vehicle purchased with 0 miles, this sort of problem has been common among other vehicles and deserves a recall. Had I not known what to do given the situation, there could have been a very bad accident.

- Westminster, CO, USA

Vehicle's power steering assist fails at random while driving. At this point, it becomes very hard to turn the steering. The problem temporarily resolves if the engine is stopped and restarted again. This poses a serious safety issue while driving on highways or making sharp turns. Although this issue has occurred at least 6times at random occurrences in the past 2 months, on Sep 7 2014, when the issue occurred again while driving on a highway, restarting the engine did not resolve the issue. The vehicle was purchased as new in Nov 2011 and approx.47000 miles on it. No engine issues or service engine light were present at the time of the problem.

- Nashua, NH, USA

I am the owner of a 2012 Ford Fusion and just this past Friday, my teenage son was driving the car to college and all of a sudden it stopped on him in the middle of the road (busy intersection). He was able to turn it back on and make it to a parking lot on campus. When trying to back out of the parking lot, the steering wheel would not budge and the indicator lights came on for service advance trac and service power steering. Needless to say, he was stranded as I was 5 hours away. I immediately contacted the dealership I brought the car from and they verified that I had purchased an extended warranty for my vehicle. One would be delighted to hear that, only that I am still waiting on the insurance company to say that they will pay out on the electrical issue that has nothing to do with normal wear and tear maintenance. We all know how much of a hassle it can be dealing with insurance companies. Nevertheless, I had my car towed by my personal insurance company to the nearest dealership (by the way it??S closed on weekends) so I had to let it sit in the parking lot for 2 days. I got a call from the dealership today, that the epas electronic steering gear is bad and needs to be replaced. Imagine me hearing that the bill is $1800+ dollars. I am waiting to hear the final verdict on payout from the insurance company and will update as it becomes available. I am blessed that my son is alive and well and that he did not get into an accident, but who knows what will happen the next time this part goes out unexpectedly ! praise god.

- San Antonio, TX, USA

Left for work this morning and first time I used my right turn signal, the signal made that fast clicking sound indicating the vehicle had a bulb that needed to be changed. After work I stopped by autozone to buy a replacement bulb. I removed the socket from the lens, and noticed that the bulb is melted into the socket. The bulb cannot be removed from the socket. I then checked the drivers side rear tail light bulb, and that bulb is also melted into the socket. I took my car to art hill Ford dealership (where I purchased the car), and was told that this would not be covered on my warranty. I was told I needed to make an appointment to have a technician look at it. I asked to have a technician please look at it now because I was concerned about the vehicle safety. The service rep said that could not happen because the technicians would have to be paid $56 just to look. I was shocked, disappointed, and worried. I made the appt. I only have approx 38500 miles on my vehicle. This should be covered under warranty or recall.

- Crown Point, IN, USA

While driving my new Ford Fusion, only 5 months since purchase, the vehicle lost power and stalled. When I took it to the dealer they could find nothing wrong and said what's the issue it started didn't it" the same thing happened again in may and July of 2014. It is a known issue with Ford and a customer satisfaction was issued to replace the throttle body, but the dealership won't do so because no code shows up when I've taken the car in after each episode. This is a safely issue and a known issue. Why NHTSA allowed them to get away with not doing a recall is beyond me. It is unsafe driving a vehicle that suddenly loses power. It should not matter that a code doesn't show up. What happened before computers? it's a known issue and is happening so it should get replaced. Thankfully I wasn't driving over 35 when this occurred, but what about the next time if I'm on a highway going 60? what will it take - people to get seriously injured to get a true recall"

- Spring Valley, NY, USA

There have been four incidents with the car: Battery had to be replaced in less than a year car shut off on the interstate in 60 miles per hour traffic taken in June 2014 for a recall *last incident, car is 2 years old with 44,000 miles, front end failure; parts needed to repair include lower control arm and tie rod ends at a cost of approximately $1500 I've called Ford to report the latest incident and have not had anyone to call me back to discuss the car's malfunctions. From the customer service department to their manager, all I have received is a promise that I would hear from someone within 24 hours of the next business day. This run around has gone on for the past week.

- Decatur, GA, USA

I got off the highway and when coming off the ramp I got an error message stating advancetrac power steering failure. There was also a chime and the dashboard light came on. I read that turning off your engine will reset it and it did but I am afraid to drive the car.

- Reisterstown , MD, USA

When stopped at a red light, power steering failed and warning message to service advancetrac. Not the first time, don't remember dates of prior incidents. Turning off ignition and restarting car solved problem (for now).

- Willoughby, OH, USA

Yesterday in the evening while there was a rain storm the front lights of my 2012 Ford Fusion went out completely, luckily for us school teachers there was sufficient daylight to help us get home from work. Several months ago, the same thing occurred while I was traveling on a busy wilmington, Delaware state road.earlier the right side brake light fizzled which was replaced on February 10, 2014 and the driver's side headlight had to be replaced at the dealership the year before.in other areas, the transmission of this car has a tendency to slip whenever I move it from park to drive. In addition, last year the car battery was drained and triple a road service had to recharge the battery. The dead battery caused us to lose several hours from teaching.the am car radio reception, is also poor and subject to interference, and drops in volume. The cd player is erratic and has a tendency to skip songs and stop all together.in less than two years of operation, this car is only used for short distance travel of 30 miles a day as we fear continued breakdowns.venturing into night time travel or long distance interstate travel is not advisable given this car's tendency to lose external illumination.what is most troubling is that the internal dashboard did not warn me when the tailgate break light and front passenger beam light went out of order.the only time I have experienced the dashboard in operation was when one of the car tires needed to be re-inflated and when it was time to refuel the gas tank.I have taken this model to sheridan Ford dealership where they have rotated the tires and changed the oil. On May 13, 2013, I paid $17 service charge to rotate the tires.at that time they conducted a multipoint inspection where it was determined it was ok.the above issues merit Ford recall this car.

- New Castle, DE, USA

My horn no longer works.

- Gibsonia, PA, USA

While driving the vehicle the service power steering notification came up on the dash. Car was still drivable with no loss of power steering. Car was shutdown once arrived at destination. When restarting car the service power steering now was displayed. Car was placed in to drive, no power steering was identified in addition to service advancetrac was displayed.

- Holts Summit, MO, USA

September 24, 2013-I was driving home and the car began to shut down. The wrench came up and it lose all power. I was able to coast into the median as it was 5;00 traffic. I turned completely off and restarted again. December 5, 2013.. the same thing happened as I was on a side street. I turned off and restarted. 2/24/2014 I was going to work and it cut off on very busy 6 lane highway. It was very scary as no one was behind me. I turned off and then restarted the car. I was so relieved that no one was on this busy road which is always traffic going very fast. I have a service all into Ford for Friday 2/28/2014.

- Tallahassee, FL, USA

Received a letter extending the warranty of the throttle body, but I feel this is a safety issue, especially at high speeds on interstate highways, and should be a recall issue not a warranty extension.

- Gaines, PA, USA