10.0

really awful
Crashes / Fires:
8 / 4
Injuries / Deaths:
7 / 2
Average Mileage:
44,584 miles

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« Read the previous 20 complaints

problem #52

Apr 012016

Fusion

  • miles
Driver seat, heater got super hot to the point of burning a few time, then stopped working altogether by 68K miles. Brakes, right side front completely wore thru outside pad only by 48K miles, right rear did same thing by 70K. In both instances only one pad was shot. Why only one pad wearing to backing plate, looks like pads not releasing. Electrical, all windows, including moon roof, open by themselves while nowhere near car and it's locked.

- Somerset, WI, USA

problem #51

May 142016

Fusion

  • miles
My power steering assist fault came on while I was driving home last night. It caused me to mess up my front end. I didn't receive any information about a recall, but when I looked up my VIN, I found out it had a open case I need to know what to do next... please help

- Houston, TX, USA

problem #50

Apr 112016

Fusion

  • 6 miles
Mu 2012 Ford Fusion lost power to the steering on the highway so when I pulled the steering wheel hard so I can get to the side of the highway when I finally got to to the side of the highway I turned the car off and turned it back on the steering wheel will not move and a message on the dashboard appears and say service "power steering know" so I had to call a tow truck and when it got to the dealership they said it is a problem with electronic steering rack and pinion faulty and it would cost me 1,500 dollers to get it fix so I started researching on the NHTSA website and found out it was a recall but my car was not affected and I don't know how cause its alot of people with this same problem with their 2012 Ford Fusion.

- Decatur, GA, USA

problem #49

Dec 122015

Fusion

  • 60,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 65 mph, the vehicle stalled and shook violently after the wrench warning indicator illuminated. The vehicle did restart after several attempts without shaking violently, however, the failure recurred on several occasions while driving at 40 mph and over. The vehicle was taken to the dealer and the contact was informed that there was an extended warranty, however, they could not repair the vehicle unless they could duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

- Fairfax, VA, USA

problem #48

Nov 242015

Fusion

  • 85,000 miles
2012 Fusion and we have already changed the rotors... && multiple tires... always getting the tire pressure symbol && now there is an eletrical problem for the power steering... many of the fuses are missing from where the manual said they should be... may have to pay thousands to get it fixed && still its just a 2012... id expect something like this on a car thats 7-10 years old but not 3...

- Virginia Beach, VA, USA

problem #47

Sep 152015

Fusion

  • 109,000 miles
The contact owns a 2012 Ford Fusion. While driving 20 mph, the vehicle experienced a complete loss of power and electrical functionality. All the warning indicators illuminated and flickered until the vehicle loss power. The failure recurred and the vehicle was taken to the dealer where it was diagnosed that the battery failed. The vehicle was repaired; however, the failure recurred. The vehicle was returned to the dealer where the technician diagnosed that the GEM module malfunctioned and needed to be replaced. The manufacturer was notified of the failure. The contact was informed that it was not a safety issue. The VIN was unknown. The approximate failure mileage was 109,000.

- Aurora, CO, USA

problem #46

Sep 082015

Fusion

  • 48,200 miles
The connector to the air control relay overheats. Would smell an electrical burning scent. Checked online found pictures of melted wiring under dash. Took pictures of that area under dash and found the same thing. The connector to the air control relay is melted. The blower fan has quit working. Ford dealerships want $500 plus to fix this. I would call this a safety defect. It only seems to happen to cars equipped with the duel control auto climate. This incident did not cause a fuse to trip and could lead to a fire in the dash. It not uncommon because it was quickly and easily found on youtube. Ford was aware of the problem, but denied is was anything other than a maintenance issue.

- Hilliard, OH, USA

problem #45

Oct 192015

Fusion

  • 68,000 miles
I was driving my 2012 Ford Fusion home from work and was stopped at a stop light. When I resumed driving when the light turned green, my power steering suddenly malfunctioned while driving and I was no longer able to turn the vehicle causing me to crash into a pole. There was no warning, just total power steering failure while driving. It is extremely dangerous, and Ford has recalled half a million vehicles for the same issue, but for some reason my model wasn't included. It makes driving terrifying.

- Nanticoke, PA, USA

problem #44

Jul 202014

Fusion

  • miles
The problem with this car, is when car is in motion it would cut of loose power, no gas to engine. Put car in neutral and restart car. This is a constant problem started.

- Los Angeles, CA, USA

problem #43

Aug 132014

Fusion

  • 10,000 miles
The contact owns a 2012 Ford Fusion. While the vehicle was on and in the park position, the air conditioner failed. The contact stated that the air condition unit started emitting hot air. The vehicle was taken to the dealer for diagnostic testing. The contact was informed that the air condition actuator and wires was burned. The vehicle was repaired; however, the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

- Kent Store, VA, USA

problem #42

Jul 082015

Fusion

  • 40,850 miles
While driving on the highway at 70 mph my car start to stall to where im not able to get any gas. The wrench light comes on. While in the far left lane I had to make it to the right shoulder before my car stopped in the middle of the highway. As I make it to the right shoulder my car starts to jerk in which the service engine light comes on. I put the car in park and turn the car off. I wait a couple of minutes and start the car in which it starts back up. As im driving my car stalled on me at least five times before making it home. I took my car to a mechanic to do a diagnostic test which I was told that the throttle bottle need to be replaced. The mechanic cleaned the throttle body to see if that would work but it only lasted a day until my car started to stall again on me as I drove.

- Beaumont, TX, USA

problem #41

Jun 092015

Fusion 4-cyl

  • Automatic transmission
  • 58,463 miles
The contact owns a 2012 Ford Fusion. While driving 55 mph, the contact noticed a failure of the driver side indicator bulb. The contact stopped to check and noticed that the rear driver side indicator bulb was burned and fused to the electrical socket. The contact was able to change the bulb; however, the failure recurred. The contact notified the dealer of the failure. The vehicle was not repaired. The failure mileage was 58,463. Updated 8/6/15

- Minot, ND, USA

problem #40

Sep 192014

Fusion

  • miles
When the wipers are on intermittent they start running at full speed and do not stop until you turn it off. They replaced the wiper switch and it is still doing the same thing.

- Woodstock, GA, USA

problem #39

Oct 092014

Fusion

  • 79,000 miles
Interior door handle broke. I was just opening my door to get out and it just quit opening and not engaging. I have to roll my window down to open my door to get out of the car every-time. I heard that this was part of a recall but when I call the Ford dealer here in town they said that there is no recall on this problem but I did here that there was a recall on this problem and on this model car on the news recently. The dealer at patchetts Ford in turlock, ca said I needed a recall number. Please if I can get some help with this issue.

- Ceres, CA, USA

problem #38

Apr 072015

Fusion

  • 33,500 miles
Power steering failed. After taking to dealership was quoted $1885 to repair. Reviewing online showed a class action lawsuit for the same problems. Also showed that there is a open investigation into this matter. Needs to be noted that this is another complaint for the same issues that are being investigated and for the litigation that is under way. Ford needs to make it right for the consumer.

- Bensalem, PA, USA

problem #37

Dec 142012

Fusion

  • 79,000 miles
Driving one day had just took off so wasn't going that fast an was approaching a turn and found out that I had to hold the steering wheel real tight because I could not turn the car.tried to get my car fixed as a matter of fact I did take it to a Ford dealership and got charged for something that I thought was going to take care of the problem but didn't the problem came back. My car is still saying get power steering rack advance trac serviced. Tried 3 times to fix but nothing seems to work, I need your help !

- Allen Park, MI, USA

problem #36

Feb 172015

Fusion 4-cyl

  • 73,000 miles
Received a fault message of "power steering assist fault", several times over a 2 week period. Turning the engine off then on again reset it. On Monday 2/23/2015 received the same message but could not get the steering to work by turning vehicle on and off again. Took it to a certified Ford mechanic who is currently replacing the entire steering component for $2167.

- Houston, TX, USA

problem #35

Jan 232015

Fusion

  • 24,000 miles
Power steering on my Ford Fusion 2012 failed - I was on a highway off ramp and almost got into a crash as a result. I have contacted Ford several times about the issue, they seem not to care. Please help and look in to this before I actually get into a crash as a result of the powertrac steering failing. I have seen from online reports that many other people have this problem. This is now the sixth time this happened.

- Menlo Park, CA, USA

problem #34

Jan 222015

Fusion 4-cyl

  • 67,954 miles
I was driving on a highway traveling around 65 mph when suddenly a warning light came on saying "power steering assist fault" and the steering wheel became hard turn. I managed to get out of the highway and drove home on streets with very difficult and hard to steer. I since contacted Ford dealer for probably there has been a recall on the problem, but they stated there is not and since my car is no longer under warranty I need to paid for repairs. I believe this issue should be consider for a recall, since the problem happened while I was driving and I easily could had been involved in automobile accident.

- Fontana, CA, USA

problem #33

Aug 202014

Fusion 4-cyl

  • 17,900 miles
I have lost power steering several times while driving my 2012 Ford Fusion - mostly on the highway.

- Menlo Park, CA, USA

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