10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
42,000 miles

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problem #5

Nov 082020

Fusion

  • 120,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that the vehicle overheated while driven at various speeds. The contact's husband a certified mechanic, replaced one water hose. The contact became aware of NHTSA campaign numbers: 12V551000 (engine and engine cooling) and 17V209000 (engine and engine cooling) however, the VIN was not included. The local dealer was not contacted. The manufacturer was made aware of the failure and confirmed that the VIN was not included. The approximate failure mileage was 120,000.

- Clinton, TN, USA

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problem #4

Oct 062014

Fusion

  • 30,000 miles
Traveling along and accelerator pedal did not respond to pressing and steering was hard to steer. Car was still running. Loss of power steering and no gas pedal. Pulled over and turned car off and restarted. Issue went away but came back 20 miles later. I called dealer shenandoah Ford and was told this is normal and nothing to worry about and keep driving.

- Bentonville, VA, USA

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problem #3

Sep 282014

Fusion 4-cyl

  • 46,500 miles
While driving down the road, car went into limp mode and warning light came on. Pulled car off road, engine sputtering. Turned car off and back on. All of the above issues disappeared.

- Duson, LA, USA

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problem #2

Dec 022013

Fusion 6-cyl

  • 12,500 miles
State of NJ had a 2012 Ford Fusion that was back to the dealership 5 times for a check engine light. On the 6th attempt to fix the problem at the dealers, the vehicle caught fire and burned to the grouind while out on a road test with a dealership employee. The vehicle is a total loss. The dealership has not disclosed what caused the fire. I recently was informed of the recall for 2013 Ford Fusion and thought maybe the 2012's may have a problem also. The dealership information is as follows: All american Ford, 375 route 17 South, paramus, NJ. Contact is [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Trenton, NJ, USA

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problem #1

Dec 192011

Fusion

  • 1,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that an abnormal noise and shaking was exhibited by the vehicle upon starting. The vehicle was taken to the dealer who advised the contact that they were unable to repair the vehicle because they could not determine the cause of the failure. The manufacturer was notified who advised the contact that they would send an investigator to further inspect the failure. The investigator never showed up and the vehicle was not repaired. The failure mileage was 1,000 and the current mileage was 1, 3000.

- Dover, NH, USA

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