10.0
really awful- Crashes / Fires:
- 36 / 0
- Injuries / Deaths:
- 35 / 0
- Average Mileage:
- 19,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called serramonte Ford at (650) 763-2400 (999 serramonte blvd, colma, ca 94014) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- San Francisco, CA, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact called anderson Ford (224 N alpine rd, rockford, il 61107) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
- Rockford, IL, USA
Takata recall: I was notified of this recall back in aril 2017 advise card dealer of recall and they stated they would contact me when parts arrive.
- San Antonio, TX, USA
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mossy Ford in san diego, California was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- La Hoya, CA, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in January of 2017. The dealer (vic bailey Ford Lincoln, 501 E daniel morgan ave, spartanburg, SC, 29302) stated that the parts were unavailable for the repair. The manufacturer was made aware of the failure and confirmed that the parts were unavailable for repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Inman, SC, USA
Takata recall - the Ford dealership located at 18255 beach blvd in huntington beach, ca has refused to assist with getting the front passenger airbag fixed per the recall. Every time I call, they direct me to Ford headquarters to file a complaint. According to Ford, they have no plan in place to do anything regarding the front passenger airbag recall, and there is no eta on when this will be replaced. I have been trying since Feb 2017 to get this fixed with help.
- Huntington Beach, CA, USA
We received notice of a recall in January 2017 (NHTSA recall number: 17V024) and the manufacturer has yet to get the parts needed to fix this issue. Very concerning given all the problems and injuries with air bags. I am also worried that the driver airbag may also be affected. Please get this manufacturer to take care of this recall.
- Moorpark, CA, USA
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Braeger Ford in milwaukee, Wisconsin was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Racine, WI, USA
Takata recall. Received notice March 2017. Called jarrett-scott Ford and matt said no parts, wait for next notice. Never received notice until now from tk holdings regarding bankruptcy. Called jarrett-scott Ford 11-20-2017 and matt said no parts and airbag problem in disarray because of bankruptcy. Cannot help. Would like to get airbags fixed since this is very dangerous.
- Valrico, FL, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Elder Ford of tampa (9560 N Florida ave, tampa, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tampa, FL, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tuttle-click Ford Lincoln (43 auto center dr, irvine, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Laguna Hills, CA, USA
When are the parts going to be available to take action on my recall? everyone around sacramento, California been telling me parts are not available yet. Stephanieivana22@gmail.com
- Sacramento, CA, USA
Takata recall. Dealer has not received replacement airbag inflators so my vehicle is at risk for improper deployment!
- San Diego, CA, USA
Takata recall. Dealer has not received replacement airbag inflators so my vehicle is at risk for improper deployment!
- San Diego, CA, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Santa monica Ford Lincoln (1230 santa monica blvd, santa monica, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/9/18
- Los Angeles, CA, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford bradenton (5325 14th St w, bradenton, fl 34207, phone number: (941) 275-1267) and was informed that the part was not available. The manufacturer was not contacted and made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/13/18
- Bradenton, FL, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford fort worth at (817) 200-4212 (5000 bryant irvin rd, fort worth, tx 76132) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- Fort Worth, TX, USA
Takata-manufactured airbag recall this notification was sent out back in January of this year and has not been remedied! this is not timely and is putting numerous lives at risk - they need to reinstall the entire airbag if they cannot replace the faulty part. Waiting almost a year for a remedy is unacceptable.
- Rocklin, CA, USA
I received a letter from Ford that there is a recall for the air bag in my car back in January 2017, it has been 11 months and Ford dealership still doesn't have the parts needed to do the repair. How long must I wait to get this recall done? I just received a notice of chapter 11 case # 17-11375 (bls) this week and I called Ford dealership again today and was told that I do not live in humidity so don't worry. Really I have been driving this car of the past 5 years with a bad air bag and I am not to worry !!!!
- Irvine, CA, USA
- Tampa, FL, USA