10.0
really awful- Crashes / Fires:
- 36 / 0
- Injuries / Deaths:
- 35 / 0
- Average Mileage:
- 19,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
#1 takata recall #2 throttle actuator control system stall engine to a limp in traffic unexpectedly very dangerous
- Dallas, TX, USA
Takata inflators have not been replaced. Have called repeatedly. Have called various Ford dealership and they have not set up free replacement appt.
- Dana Point, CA, USA
I called the freeway Ford dealership in bloomington mn to schedule the recall of my air bag. They told me there is no fix for the issue yet.
- Bloomington, MN, USA
Takata recall, received letter regarding recall in March 2017 and to date Ford is saying they have not received any parts to fix this problem. Why is it taking so long and how dangerous is this when I have passengers in my car.
- Hemet, CA, USA
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crown motors in redding, California was made aware of the recall and stated that the parts were unavailable and that the contact was on advance notice. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Redding, CA, USA
Takata recall I was told early this year that my vehicle has unsafe passenger-side air bags. This means my car's passenger safety is compromised. Yet nothing has been done with my car to solve the problem by Ford, other than a promise that some day they will provide a free replacement. I purchased a brand new car in 2012 with safety air bag features. How long should I have to wait to get them?
- Laguna Niguel, CA, USA
Takata recall
- San Jose, CA, USA
We received a letter informing us our front airbag needed to be replaced back in March of 2017. As of today (November 8, 2017) Ford still does not have the replacement part for this car. I've spoken to both our local Ford dealer and Ford customer service. They also couldn't tell me whether the car was safe to drive or not.
- Murrieta, CA, USA
Takata recall. Air bag still not replaced as of Nov 2017 due to lack of parts.
- Sharpsburg, GA, USA
Takata recall. Have not received second letter to inform me when I can take my car to the dealership for recall to be resolved with the passenger airbag. My airbag light keeps coming on and staying on in my car??
- Marion, SC, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called ed butts Ford (1515 N hacienda blvd, la puente, ca 91744, phone number: (800) 923-2893) and was informed that the part was not available for the repair. The manufacturer informed the contact that the part was not available for the repair and did not know when they would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.
- La Puente, CA, USA
"takata recall" I received the notification concerning the airbag recall in the mail the day before the vehicle was involved in an accident and was eventually considered to be a total loss. The airbag in the drivers side did deploy and pieces of what I thought were glass were embedded in my skin on my left hand though there wasn't any glass in that area that seemed to be loose. I also noticed that the airbag continued to burn for an extremely long time. The accident occurred and after all parties were evaluated and the road was cleared a bit, the tow truck arrived and the steering column still had smoke coming from the airbag region which the paramedic mentioned seemed to be longer that usual for it to still be smoking. This accident occurred while, Y vehicle was in motion and hit a stopped car which then hit another vehicle on a city street while driving in the forwards position.
- Lawrenceville, GA, USA
The contact owns a 2012 Ford Fusion. The contact received a notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called heritage Ford at 1-844-362-2226 and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Manteca, CA, USA
Takata recall- takata has failed to make replacement airbags available or offer any type of "fix" for safety recall notice 17S01. The amount of time that has passed is unacceptable and very worrisome in the face that it feels my car is a ticking time bomb of sorts.
- Citrus Heights, CA, USA
Takata recall. In January 2017 I received a recall notice from Ford stating that my 2012 Ford Fusion had a recall repair/replacement due. The part to be replaced was a takata inflator on the passenger side that could cause injury or death to the occupants. Repeated phone calls and visits from January through October 2017 to two of my local Ford dealers resulted in repeated denials of replacement due to "we don't have the parts" and "some time next year" (2018). It has now been 10 months that I have been driving a potentially lethal vehicle.
- Escondido, CA, USA
Takata recall I have put in 2 calls to the local dealership to get my airbag recall issue fixed, and nothing has happened. I am afraid to drive my car because if I get in an accident, it could kill me. When are they going to get the parts and fix this or give me a replacement car?
- Pompano Beach, FL, USA
Takata recall: We received a recall notice in March 2017 for replacement of a frontal airbag inflator. We promptly contacted our local Ford dealer, but were told that the parts were not available and that we would be contacted when they came in. Today is November 3, 2017 and we still have not been contacted to have the parts replaced.
- Fairfield, CA, USA
Takata recall...they state they have no remedy for this when I put my VIN# in at the airbagrecall.com site and it has been on recall since January 2017. Also we had an issue with the driver's door not unlocking and stuck where someone in the car would not be able to get out without climbing out the window. Had it in the shop for repair even though they have recalled 2013 and above for this very reason. The Ford dealership said the 2012 Ford Fusion was not included. We had to pay $100 (warranty deductible) to have them fix it. I feel if it is known on other model years this one should have been covered.
- Lincoln, CA, USA
Takata recall. I received a recall notice in March of 2017. I have contacted my Ford dealer several times and continue to be told that they do not have the replacement parts and have no idea when they will have them. I am not comfortable driving a car when the airbag may explode.
- Georgetown, TX, USA
- Suwanee, GA, USA