10.0
really awful- Crashes / Fires:
- 36 / 0
- Injuries / Deaths:
- 35 / 0
- Average Mileage:
- 19,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called watson quality Ford (6130 N hwy 55, jackson, ms 601-956-7000) and was informed that the remedy was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Hollandale, MS, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (don davis auto group in arlington, tx, 877-424-4944) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Arlington, TX, USA
Takata recall a recall was issued on January 10th, 2017. I believe it has been an unreasonable amount of time for the manufacturer to have not addressed this safety issue.
- Allen, TX, USA
Takata recall. I've received 2 notices about the recall and have contacted local Ford dealerships regarding the part replacement and was told both times that there are no parts available and Ford has not announced what they are going to do. I received the first notice in Jan/Feb 2017. It's now November 1, 2017. This is taking entirely too long especially if my family's safety is involved.
- Houston, TX, USA
Takata recall. I had received notice of my airbag inflator being recalled on January 10th, 2017. It is October 31st, 2017 and Ford is still unable to change out my inflator and make it safe to drive. This airbag inflator needs to be replaced in a more timely manner to prevent possible injury. Thank you.
- Lebanon, NH, USA
Takata recall. No remedy is available according to recall site. This has been true for 11 months.
- Salinas, CA, USA
Takata recall. I received written notice from Ford in March 2017 that "frontal air bag inflator may rupture in the event of a crash necessitating air bag deployment. A ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death..." I called Ford company today 10/31/17 (8 months after the initial notice which I took very seriously) and was told by the Ford representative that they have no date for when the parts for the remedy would be available. So Ford has told me that me and my wife could suffer serious injury or death in the event that the airbag is deployed and there is no timeframe for resolving this very serious deficiency. Please tell me what action is being taken to make Ford be more responsive
- Granbury, TX, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts do to the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (covert Ford Lincoln, 11514 research blvd, austin, tx 78758 (512) 345-4343) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact stated received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Austin, TX, USA
Hit a deer causing $6600 damage to the front end of the car. The air bags never deployed. Was traveling on a county highway K traveling about 35 mph. Reported incident to the waukesha county sheriff department in Wisconsin.repairs occurred at merton auto body shop in merton wi.
- Sussex, WI, USA
Takata recall - it has been almost a year since I received the original recall notice regarding airbag replacement from Ford, but no remedy has been made available as of this date. No one can provide any information as to when this will be corrected.
- Forney, TX, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with bailey auto plaza (1546 4th St, graham, tx 76450) who stated that they would notify the contact when the parts arrive. The manufacturer was made aware of the issue and stated that they would notify the contact when parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Woodson, TX, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. When the passenger seat was occupied, the vehicle indicated that the passenger air bag was not active. The contact called mclarty Ford (3232 summerhill rd, texarkana, tx 75503; 903-792-7121) and was informed that the remedy was not available. The manufacturer was made aware of the issue. The approximate failure mileage was 112,000. VIN tool confirms parts not available.
- Texarkana, TX, USA
Takata recall the recall was issued January 2017. We still have not received information on how to have the are bags fixed or replaced.
- Greenville, SC, USA
I was in a car accident the power steering failed I hit a telephone pole. The it bags never deployed and I smacked my head
- Middletown, NY, USA
Takata recall in may or June 2017 and I went to dealership in August and they informed us that they did not have the replacement.
- Anderson, SC, USA
Takata recall------ I am getting no where with my dealership. I got my letter in March 2017. I have been calling twice a month (hardy Ford & Chevrolet) about getting it replaced and every person I talk to says that the parts (for my Ford Fusion 2012) have still not come in and no one at any dealership is getting them at this time. Then why send out the letters and tell us to have it repaired... can you help with this situation" are they telling the truth or stalling in doing the repair? where do I get answers or help from this point" a Ford owner dallas, Georgia
- Dallas, GA, USA
The contact owned a 2012 Ford Fusion. While driving 55 mph, the vehicle was involved in a crash. The contact's vehicle was T-boned and the driver's door was struck by another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the neck and back, which required medical attention. The vehicle was destroyed and towed to Ford miller motors in burlington, Wisconsin. The manufacturer was made aware of the crash. The VIN was unknown. The failure mileage was 38,000.
- Rochester, WI, USA
"takata recall"
- Orange, CT, USA
I received the airbag recall letter, and called a Ford dealer to change it. They told me that they don't have that airbag anymore. They suggested me to call them again in a few weeks. I did it, and got the same answer. Please let me know what to do. Where can change it?
- Phoenix, AZ, USA
- Missouri City, TX, USA