10.0

really awful
Crashes / Fires:
36 / 0
Injuries / Deaths:
35 / 0
Average Mileage:
19,750 miles

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« Read the previous 20 complaints

problem #82

Jan 172017

Fusion

  • miles
Takata recall, we contacted our Ford dealer several times about this and they stated they are waing for parts. They have told us this on several occasions. We feel this is a very dangerous recall and should be handled as such.

- Port Orange, FL, USA

problem #81

Jan 102017

Fusion

  • miles
Takata recall. Ford will not replace the dangerous passenger airbag. Proper airbags have been installed in 2013, 2014, 2015, 2016, 2017 and 2018 Ford but the company refuses to replace ours. I can't take a trip anywhere and place my wife's life in danger. Inexcusable, criminal delay by Ford.

- Houston, TX, USA

problem #80

Jan 102017

Fusion

  • miles
Takata recall

- Hiram, GA, USA

problem #79

Sep 302017

Fusion

  • miles
Takata recall

- Birmingham, AL, USA

problem #78

Jan 272017

Fusion

  • miles
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hebert's town and country Ford Lincoln (405 industrial dr, minden, la) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Doyline, LA, USA

problem #77

Jan 032017

Fusion

  • miles
Takata recall should be resolved immediately via auto dealer sam galloway Ford, fort myers, fl due to the fact vehicle is exposed to high heat, high humidity conditions. Yet, since January 2017 they have done nothing. And still refuse to repair and/ or replace affected airbag. This should not be an out of pocket expense to vehicle owner. Tk holdings Inc. Civil lawsuit should not affect vehicle owner because airbag defect may cause serious injury and/ or death.

- North Fort Myers, FL, USA

problem #76

Jan 102017

Fusion

  • miles
Takata recal____ ok called Ford, recall has been out for 10 months and no Ford has the parts for the airbag recall, that is a major safety problem

- Tyrone, GA, USA

problem #75

Mar 012017

Fusion

  • miles
Takata recall. Received notice that airbag was under recall. Dropped by Ford dealership and was notified that they do not have a date as to when the replacement airbag will be back in stock. My son is driving this vehicle daily to college and I am worried that the airbag will deploy unexpectedly while he's driving.

- Saraland, AL, USA

problem #74

Oct 242017

Fusion

  • miles
Takata recall nothing yet

- Summerville, SC, USA

problem #73

Jan 102017

Fusion 6-cyl Diesel

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer mall of Georgia Ford (4525 nelson brogdon blvd ne, buford, ga 30518) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/2/18

- Flowery Branch, GA, USA

problem #72

Jan 102017

Fusion

  • miles
There is an active recall dating back to January 10, 2017 and still no remedy for this. See attached.

- Salisbury, Nc, NC, USA

problem #71

Sep 042012

Fusion

  • 0 miles
Takata recall

- Monroe, NC, USA

problem #70

Aug 242016

Fusion

  • 60,000 miles
Takata inflators. I am part of the recall effecting takata inflators. I have contact mulinax apopka a few times and they do not have stock of this part

- Apopka, FL, USA

problem #69

Oct 232017

Fusion

  • miles
Takata recall-not resolved in timely manner. A notice was sent to me in March 2017, nothing has been done about this, my family and I are riding around in a ticking time bomb! unable to get in touch with anyone with tk holdings Inc or find any info on how to get my airbag replaced, they just have recordings and send you to nowhere

- Killen, AL, USA

problem #68

Oct 232017

Fusion

  • 0 miles
Recall

- Borger, TX, USA

problem #67

Oct 172017

Fusion

  • miles
I received the safety recall notice 17S01 / NHTSA recall 17V-024 in March 2017. It is now 10/23/17 and I still cannot find a Ford dealership that has the parts to fix the problem. I just received notice that takata is filing bankruptcy and that I should find a dealership to fix it. Unfortunately all Ford dealers in the raleigh area say that they still don't have parts.

- Chapel Hill, NC, USA

problem #66

Aug 242017

Fusion

  • 96,000 miles
Takata recall.....the recall has been in place since January 2017 and no parts have been provided to correct the problem 10 months later. I was hit from behind in August and the airbags did not deploy. The vehicle was moving when hit from behind when exiting a ramp to turn onto a major road.

- Vass, NC, USA

problem #65

Jan 102017

Fusion

  • miles
Takata recall

- Lynchburg, VA, USA

problem #64

Feb 172017

Fusion

  • miles
Takata recall - Ford has sent letter of recall in February of 2017. They have ordered replacement parts and that is where it stands as of October 20, 2017. Ford hasn't been able to suppaly parts to my Ford dealer in dade city Florida. I have had no vehicle malfunction only waiting to get the recall fixed. It is the air bag on the passenger side only I have been informed.

- Bushnell, FL, USA

problem #63

Jan 102017

Fusion 6-cyl

  • miles
The contact owns a 2012 Ford Fusion. The contact received notification of the tk settlement letter and NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (don jenkins Carolina Ford, 3217 N main St, fuquay varina, nc 27526) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/1/18

- Garner, NC, USA

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