10.0
really awful- Crashes / Fires:
- 36 / 0
- Injuries / Deaths:
- 35 / 0
- Average Mileage:
- 19,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact went to a local dealer (sarasota Ford, 707 S Washington blvd, sarasota, fl 34236) and was informed that the parts were not available. The manufacturer was not notified. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available. VIN corrected updated 8/1/18 VIN corrected, updated 7/31/18
- Univeristy Park, FL, USA
"takata recall"-sarasota Ford dealership has indicated to me that the Ford manufacturer does not yet have the replacement parts available despite the recall order being issued in January 2017 (17vo24).
- University Park, FL, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Greenway Ford located at 9001 E colonial dr, orlando, fl was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.
- Orlando, FL, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sam galloway Ford Lincoln at (239) 936-2193 (1800 boy scout dr, fort myers, fl 33907) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- Cape Coral, FL, USA
The contact owns a 2012 Ford Fusion. While driving, the contact heard an abnormal noise in the steering area. The air bag warning indicator illuminated on and off. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed of NHTSA campaign number: 17V024000 (air bags). The approximate failure mileage was 68,000.
- Vero Beach, FL, USA
Takata recall. I have reported this before, yet nothing has been done. I am voluntarily turning the car in since they don't want to fix it. They have had almost a year to fix it and have done nothing. There has been no accident with the car. The bag has not deployed. Can not put in a date as nothing has happened yet.
- Perry, FL, USA
Airbag readiness light is on, stationary, at startup.
- Murfreesboro, TN, USA
Person setting in passenger seat with seat belt unbuckle and engine running, but not moving. Light on instrument panel showing that seat belt unbuckled and air bag deployed.
- Henrico, VA, USA
Received notice of recall March 2017. Contacted world Ford pensacola in May 2017, July 2017 and September 2017. I am always told that I have been placed on a waiting list. This is a very serious recall, due to being in high humidity area and having a takata air bag.
- Milton, FL, USA
Ford worked on my Ford Fusion 2012 repaired air conditioner on July 7, 2017, but air went out again on September 6, 2017. Ford dealer refuse to fix the reoccurring problem. In addition, there is a recall on the airbag, but Ford refuses to fix the defected air bag. There is a possibility that the air bag may explode causing injury. While driving I can smell a burnt odor was coming from the air bag. Took vehicle to change the airbag on Sept 6, 2017, but Ford refused to fix the defected air bag, and would not give me a loaner vehicle.
- Alexandria, LA, USA
Takata recall. No eta provided for replacement parts as of 08/30/2017. No statement from Ford on the safety of the vehicle.
- Houston, TX, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer Ford fairfield located at 3050 auto mall ct, fairfield, ca 9453, phone number: (707) 716-2144 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure with the vehicle. The contact was concerned that he could not have anyone ride in the front passenger seat of the vehicle. VIN tool confirms parts not available.
- Antioch, CA, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mize Ford, 5348 Tennessee hwy 153, hixson, tn 37343 (423) 875-2023) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Chattanooga, TN, USA
Takata recall received a letter from Ford co in March 2017 that stated airbag subject to recall and that they will contact me when replacement avaialablr. Still have not been contacted
- Fort Worth, TX, USA
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated their air bag warning light was illuminated. The contact contacted the world Ford of pensacola dealer, located on 6397 pensacola blvd pensacola fl 32505, who informed the contact that the part for the recall repair was unavailable. The approximate failure mileage was 99,000. The manufacturer was not made aware of the failure. VIN tool confirms remedy not yet available.
- Pensocola, FL, USA
Takata recall I received a notice from Ford that our 2012 Ford Fusion is under the takata recall back in March 2017. When will they get this fixed? my son is driving this vehicle at college! this is very dangerous. They need to fix this asap!
- Dacula, GA, USA
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (timberland Ford located at 2441 S byron butler pkwy perry, fl 32348) where it was confirmed that the recall parts were on backorder. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was unknown. The contact had not experienced a failure.
- Perry, FL, USA
The contact owns a 2012 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fayetteville Ford in fayetteville, Georgia) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tyrone, GA, USA
Restraint control module - sensor assembly failed
- San Diego, CA, USA
- Round Rock, TX, USA