Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact called allen vigil Ford (located at 6790 mt zion blvd, morrow, ga 30260) who stated that the parts were not available. The manufacturer was made aware of the issue and did not assist. The VIN was not available. The contact had not experienced a failure. Parts distribution disconnect.

- Jonesboro, GA, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 16V340000 (air bags) for the passenger frontal air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer did not know when a remedy would available and did not offer additional assistance. The dealer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- South San Francisco, CA, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) for the passenger frontal air bag inflator; however, the parts to do the repair were unavailable. The vehicle was taken to the local dealer (helman Ford located on 12220 southwest fwy, stafford, tx, 77477) and the contact was informed that the recall remedy was not available. The dealer was not sure when parts would become available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and stated that they did not know the resolution time frame. The contact was referred to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the passenger air bag off warning light illuminated even when there was a passenger seated. The contact informed the mclorty Ford dealer who stated that the passenger air bag being off was not of concern. The approximate failure mileage was 110,000. The manufacturer was not made aware of the failure. VIN tool confirms remedy not yet available.

- Texarkana, TX, USA

Received recall in March 2017 and have no response, cannot find information, it does not make me feel safe, or why I trust you

- Altadena, CA, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (asheville Ford Lincoln 611 brevard rd, asheville, nc 28806 (828) 253-2731) and was informed that the recall remedy parts were not available. The manufacturer did not know when the parts would be available. The contact mentioned that the air bag warning indicator illuminated and she did not feel safe driving the vehicle. The contact inquired about a loaner vehicle, but was denied by the manufacturer and dealer. The failure mileage was unknown. VIN tool confirms parts not available.

- Hot Springs, NC, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (gus muchado Ford at 305-238-9211) and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and stated that the contact could locate a dealer for the repair. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect. Updated 09/29/2017

- Miami, FL, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the manufacturer and was informed that he would receive another notice when the part becomes available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tyrone, GA, USA

Recall states there is a safety defect with the airbags that could cause injury or death. Any safety defect that can cause injury or death makes the vehicle unsafe to drive and places the occupants at risk of personal injury or loss of life. It NHTSA legal and moral responsibility to protect the public from such safety defects. Other than the recall notice, the Ford Motor Company will not provide any detail or update on when they will fix the defect other than to say we will send you a letter. Ford provided a number to call for additional information, but the only information they provide is that there is noting they can do and they will send a letter at some point in the future. I really wish the NHTSA would really do their jobs to protect the public and insure these companies correct these life threatening safety defect and provide the consumers safe alternative transportation until they can fix the life threatening safety defects in the vehicles they have sold. This is the second complaint filed and NHTSA did not respond to the initial complaint. Failure to respond to this complaint will lead to a formal complaint to the oig on your negligence in this matter!

- Tyrone, GA, USA

The contact owns a 2012 Ford Fusion. When the vehicle was started, the power steering ability seized without warning. The dealer diagnosed that the power steering gear needed replacement. The contact also stated that the power steering module was reprogrammed per a manufacturer recall in may of 2016. The manufacturer was notified of the failure, but the vehicle exceeded the mileage to be repaired under warranty. The vehicle was not repaired. The approximate failure mileage was 154,333. The consumer requested a status update on the vehicle owner's questionnaire. The consumer stated there was an air bag recall repair issued for the vehcile, but the parts were not available.

- Houston, TX, USA

Takata recall. Ford sent recall letter for vehicle airbag defect. They say the replacment is not available. I have contacted local dealer, and national call number to complain and try to get repair of the recall defect. It is not available. No one knows when it will be available. Maybe months. I was told the part must be designed and mfg, before available. I requested interim repair or loaner. None is available. I told them my concern of driving vehicle with defect. They say Ford does not know of any problem with the airbags. If no problem, why are they recalling? my vehicle re-sell value is lost with the defect present. I think Ford is not taking care of this recall. Sending me a letter notice, with no fix, is nothing. I cannot sell, replace, get a new car or quit driving the car while I wait for Ford.

- Dallas, TX, USA

Takata recall Ford refusing to issue a loaner stating that it is not eligible. Consumer is at risk while driving with passengers.

- Santa Clarita, CA, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 17V024000 (air bags) was received in January of 2017. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Calhoun, GA, USA

"takata recall" and vehicle speed limit possible steering problem.

- Dallas, TX, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact was experiencing issues with the steering column in the vehicle. The dealer inspected and repaired the vehicle, but provided no written diagnosis to verify what was repaired. In addition, the traction control and eps warning indicators randomly flashed. As a result, the power steering and traction control failed randomly. The VIN was not included in NHTSA campaign number: 15V340000 (steering). In addition, the TPMS warning indicator illuminated several times. The manufacturer was notified of the failures. The dealer made no mention of NHTSA campaign number: 17V024000 (air bags). The contact was to check with the manufacturer to determine when the recall repair would be performed. The failure mileage was not available. VIN tool confirms parts not available.

- Stockton, CA, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact received an interim recall notice for NHTSA campaign number: 17V024000 (air bags). The manufacturer stated that the contact would need to wait until the notice was received, but provided no specific timeframe. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Chelsea, AL, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available. Updated 05/19/17 updated 05/24/2017

- Hartwell, GA, USA

Takata recall-I received a letter from Ford this month (03/2017) that my vehicle was affected. My VIN is not listed on the NHTSA website and is not available to your representative when I called the NHTSA. I called Ford hq, and my car is affected. I do not feel safe driving my car (I live in Florida-a "zone a", high-risk state) and drive frequently. I was told by a representative when I called Ford that the NHTSA has stated that the cars are perfectly safe to drive and that I should not be concerned. I searched your website and did not find any information stating this. When I called, a representative from the NHTSA told me that this is not correct and that the NHTSA has not released any such statement. I thought it was important for you to know that Ford representatives are using your name and credibility as an Agency to deceive their customers and lead them to believe that they are perfectly safe driving cars with takata airbags.

- Jacksonville, FL, USA

Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 17V024000 (air bags) was received in March of 2017. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.

- Perris, CA, USA

Ford Motor Company has notified me that the vehicle has a serious safety defect with the airbag system where the inflator may rupture resulting in metal fragments striking vehicle occupants causing serious injury or death. As this statement indicates the defect can cause life threatening injuries this defect makes the vehicle unsafe to drive as it puts the driver and passenger at risk of serious injury or death due to this known safety defect. Ford Motor Company representative state they do not have the part to make the necessary repairs to correct the serious life safety defect with the vehicle and do not know when they will have the parts. This is a know life threatening safety defect that places the occupants of the vehicle at risk of serious injury or death every time the vehicle is driven placing Ford Motor Company and the NHTSA criminally liable of any injuries and deaths that may occur due to their negligence in removing those vehicles from the roads and providing the owners a safe alternative until the manufacturers can produce the parts and make the necessary repairs to correct the serious life threatening safety defect in these vehicles.

- Tyrone, GA, USA