10.0

really awful
Crashes / Fires:
36 / 0
Injuries / Deaths:
35 / 0
Average Mileage:
19,750 miles

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« Read the previous 20 complaints

problem #342

Mar 122019

Fusion

  • miles
Steering wheel has been right for a little more than a month. Dealership is unable to help me and I am still making payments on a vehicle that had a recall. 'takata inflator' I have an open recall for my airbags. I need answers on what to do next, selling a car with an open recall should be illegal.. I take my kids to school every morning. Please help!!!

- Houston, TX, USA

problem #341

May 032019

Fusion 4-cyl

  • miles
2012 Ford Fusion. Consumer writes in regards to airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

- Warrenton, VA, USA

problem #340

Feb 062018

Fusion

  • miles
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Auto park Hawaii (828 fort street mall #310, honolulu, hi 96813, (808) 536-6112) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was invalid.

- Kaukini, HI, USA

problem #339

Mar 182018

Fusion

  • miles
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kenny roth Ford (3200 library road, castle shannon, pa 15234, (412) 881-0001) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Bethel Park, PA, USA

problem #338

Feb 012019

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dovi motors Inc. (263 tompkins St, cortland, NY 13045, (607) 756-2801) who stated that the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Parts distribution disconnect.

- Cortland, NY, USA

problem #337

Feb 012019

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bill marine Ford (1182 w main St, wilmington, oh 45177, (937) 382-3858) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Martinsville, OH, USA

problem #336

Jan 282019

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mark thomas Ford (3098 state rte 5, cortland, oh 44410, (330) 638-1010) and was informed that the parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Parts distribution disconnect.

- Fowler, OH, USA

problem #335

Jan 282019

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact called an unknown Ford dealer in canby, Oregon and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- West Linn, OR, USA

problem #334

Mar 052019

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kelly Ford (located at 420 cabot St, beverly, MA 01915, (888) 865-9541) was contacted and confirmed the part was not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Beverly, MA, USA

problem #333

Apr 082019

Fusion

  • miles
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crossroads Ford (2351 rte 9W, ravena, NY 12143, (518) 756-4000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Coxsackie, NY, USA

problem #332

Mar 182019

Fusion

  • miles
Takata recall my car was recalled but my dealer "ken wilson Ford" in canton North Carolina does not have the part. After attempting to have the repair completed the service manager jay told me to continue using the vehicle and I would be contacted in the future if a part became available. My concern is since there was no mention of a safety issue by the service manager that the repair will not be properly done once they do have the parts. Can you help me find someone we can trust to make the repair properly once parts are available?

- Canton, NC, USA

problem #331

Apr 032019

Fusion

  • miles
Takata recall. Ford has not got the parts necessary to make the repair. I scheduled to have this done 6 weeks ago. Now they say it will be June before they get to it since they don't have the parts. Is there a time limit as to when they are supposed to have the repairs made ?

- Ann Arbor, MI, USA

problem #330

Apr 012017

Fusion

  • miles
Takata recall, we have yet to have our airbags fixed and I think it has been over 2 years.

- Twin Peaks, CA, USA

problem #329

Apr 022019

Fusion

  • 135,000 miles
I had an accident with my car.it was basically a T bone accident to a large SUV. It was a really bad accident but surprised that the air bags didn't deploy. I ended up going to the emergency and was told that I have muscle inflammation. I also hit the bottom of my right leg and have multiple bruises. I was wearing seatbelt that helped me but no airbag was activated.

- Rockford, IL, USA

problem #328

Apr 012019

Fusion

  • 89,000 miles
While driving down the highway last night an alarm went off on my dash reading: "service power steering now" seconds later a second warning dinged explaining to "service advance trac". as well a picture lit up on the dash representing "advancetrac" service. My car started to veer right while I was holding the steering wheel. I tried straightening back to avoid hitting the cars next to me but the steering wheel was way off track, not aligned with my tires. This has never happened before so I am very concerned. Once I was able to get home safely I looked up the issue & theres a recall for some of my exact car models. I checked my tires, reset my battery turned the wheel but no change and my car is still in good condition. The air bag sign is on now & has not went off. I have had another recall failure in the past that started while driving in the middle of traffic. I just hope I dont die during the next system failure.

- Miami, FL, USA

problem #327

Feb 282019

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jerry's leesburg Ford (located at 847 E market St, leesburg, va 20176, (703) 777-0000) was contacted and confirmed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.

- Ashburn, VA, USA

problem #326

Mar 232019

Fusion

  • 37,000 miles
Takata recall: Received notice for my vehicle, contacted service department at olathe Ford (Kansas). Was informed that parts were unavailable and that they would be unable to order them for 'months'.

- Overland Park, KS, USA

problem #325

Mar 212019

Fusion

  • miles
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gerald Ford (208 hansen blvd, North Aurora, il 60542, (630) 401-8097) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Montgomery, IL, USA

problem #324

Feb 192019

Fusion

  • miles
Takata recall - Ford is limiting the number of airbags being sent to the dealership here in roanoke va to 6 per week. This will make it some 10 to 12 weeks before my car is repaired. Additionally, I have asked a number of times here and at the Ford dealership in manassas va if my vehicle was involved in this problem, and was always told no. Why was Ford allowed to hold back on this problem for so long" was there a coverup by Ford of the problem"

- Roanoke, VA, USA

problem #323

Feb 142018

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign number: 19V001000 (air bags) exceeded a reasonable amount of time for repair. Bill marsh Ford gaylord (1928 S otsego ave, gaylord, mi 49735) stated that the parts were unavailable for repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Gaylord, MI, USA

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