Power steering light came on as Service Power steering. Steering is very hard to do.

- Los Angeles, CA, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving 45 MPH, the steering wheel became stiff. There was no warning light illuminated. The contact stated that excessive force was needed to steer the vehicle due to the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The contact reached out to an unknown dealer and was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was a 266,000.

- Smithville, TN, USA

No power steering Displays Service Advance Trac ad Power Steering Assist. Vehicle has 98,000 miles Dealer says Ford's 15N01 recall extended to 10 years/150.000 miles on this issue but will not cover because car was manufactured in 2011 which exceeds 10 years. It's a 2012 model so in my opinion ten years should still be valid.

- Bedford, TX, USA

The contact owns a 2014 Ford Fusion. The contact stated that while her daughter was driving at approximately 35 MPH, the power steering warning light illuminated. The driver felt that the power steering had failed while attempting to make a lane change. The driver stated that the steering wheel was difficult to turn right or left. The contact's daughter pulled into a parking lot near an auto parts store. An auto parts store employee could not find a power steering fluid reservoir to check the fluid level. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 183,000.

- Marion, KY, USA

The power steering does not work at low speeds. It does not work when parking or turning when taking off. There is a power steering assist fault message. The car cannot be driven. Called dealer and they say there is not a recall. They want to quote $2,500 to $3,200 to repair. There is about 75,000 miles on the car.

- San Antonio, TX, USA

The contact owns a 2012 Ford Fusion. The contact stated that the dealer had previously replaced the steering gear on two separate occasions; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was towed to the dealer, where it was diagnosed that the steering gear needed to be replaced; however, the dealer declined to cover the cost of repair due to the age of the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Yulee, FL, USA

Service advance track light came on, the car was turned off then back on and the warning light was gone. Begin driving, made it 10 miles or so then the electric power steering went out while driving the vehicle. Service advance track light came on. The car then lost all power steering. This resulted in difficulty steering. When the steering went out this almost lead to a collision.

- Kendallville, IN, USA

N/a

- Middletown , OH, USA

The contact owns a 2012 Ford Fusion. The contact stated that upon starting the vehicle, the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to reverse and park the vehicle on the side of the curb. The contact stated that the failure persisted upon turning off and restarting the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 15N01 (EPAS Steering Efforts) due to the manufactured date. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 141,000.

- Maplewood, MO, USA

The contact owns a 2012 Ford Fusion. The contact stated that at the initial start of the vehicle, the power steering failed to function. The power steering assist message was displayed. The contact had the vehicle towed to a certified mechanic where the power steering system was reset; however, the failure recurred while driving 35 MPH. The power steering assist and service rack and pinion warning light illuminated. The contact had the vehicle towed to a certified mechanic who reset the code and the power steering functionality returned. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The approximate failure mileage was 80,000.

- Kinzers, PA, USA

The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, the traction control system, brakes, and power steering functionality became inoperable. The vehicle was restarted and worked as designed. While driving approximately 30-40 MPH, the brake warning light illuminated. Additionally, the brake pedal was depressed and went to the floorboard. The driver pumped the brake pedal several times before the brakes started working as designed. The vehicle was taken to the local dealer who informed him that the failure was not covered under the warranty. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was contacted, and the contact was referred to the NHTSA hotline. The failure mileage was approximately 180,000.

- Canoga Park, CA, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 30 MPH and slowing to enter a parking lot, the steering wheel became very stiff and required an extra effort to turn. The contact observed that when she depressed the brake pedal, the steering wheel became harder to turn to the left or the right. The contact stated that an unknown warning light and the "Service Power Steering" and "Advancetrac" warning lights were illuminated. The contact was able to pull off the roadway and placed the vehicle into park(P) and turned off and restarted the vehicle; however, the warning lights remained illuminated. The contact stated that the vehicle regained normal power steering functionality. The contact stated that the failure had become constant. The contact stated that she had taken the vehicle to a local dealer and informed the service manager that she researched a similar failure online for electric power steering. The service manager referred the contact to the NHTSA Hotline for assistance. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 146,199.

- Elgin, IL, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 55 MPH, the power steering assist alarm and warning light illuminated. The contact stated that soon after, the vehicle experienced a loss of power steering assist function. The vehicle was towed to the residence. An independent mechanic arrived at the residence and diagnosed that the Power Steering Control Module (PSCM) needed to be replaced. The contact made the local dealer aware of the failure and was informed of NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.

- San Antonio, TX, USA

The contact owns a-??2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately-??115,000.

- Roanoke, VA, USA

Was backing up and the Power steering Assist Fault came on i was unable to drive car as the steering wheel is locked. The ABS system kicks in and had the brakes done.

- Oklahoma City, OK, USA

The power steering assist randomly went out and caused me to almost crash into a wall when I was on the freeway taking the car home. The previous owner had gotten into an accident with the vehicle which had also resulted from the power steering randomly going out, and the power steering is now out completely on the vehicle and yet seems to come on randomly while having to manually steer the vehicle. I just got the vehicle and am the most recent owner, but since the vehicle has over 150,000 miles on it and it has been over 10 years, Ford and its dealerships are saying there-??s nothing they can do to fix it. However, I know that these issues going on with the car (power steering assist and electronic throttle body issues) are related to the recall on the vehicle. There are apparently no active recalls on the vehicle, but I know that the previous owners may have taken the car in for problems related to the recall. However, I also know that the company is required to fix problems related to the recall no matter how many years the warranty is or how many miles the vehicle has on it, so I-??m unsure why both Ford and its dealerships are saying there-??s nothing they can do and that I-??ll have to pay for a diagnostic fee and then the repair fees associated with the problem, and I just got the vehicle. I don-??t feel that it-??s fair that I pay for repair costs associated with a recall on several other Ford Fusion vehicles as well (2011-2012) when those recall related problems almost killed me, and upon researching it no other cars have power steering assist, electronic throttle body and airbag problems like the ford fusion.

- Milwaukee, WI, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving at 45 MPH, the vehicle lost power steering functionality and became difficult to steer. The check engine warning light was illuminated. The contact was able to continue driving by using physical strength to steer the vehicle. The vehicle was taken to the dealer where it was repaired under NHTSA Campaign Number: 15V340000 (Steering). However, the failure reoccurred while driving two years later. The vehicle was taken back to the dealer where an unknown software was reset. The contact stated that the failure reoccurred while driving uphill four years later. The contact was able to veer to the side of the road. The contact stated that the failure persisted upon turning off and restarting the vehicle. The contact's father then assisted her with driving the vehicle to her residence. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 66,934.

- Oil City, PA, USA

The contact stated their sister owns a 2012 Ford Fusion. The contact stated that their sister was driving approximately 45 mph when the steering wheel suddenly locked and failed to turn left or right. The driver then veered off to the side of the road where due to the lack of steering, the vehicle crashed into a tree stump. No air bags deployed. The driver did not have injuries or need medical attention. No police report was filed. The vehicle was towed to the dealer who then informed the contact that the failure related to Customer Satisfaction Program 15N01 (Steering) which was under NHTSA Campaign Number: 15V340000 (Steering) however the customer satisfaction program had since expired. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 219,000.

- Philadelphia, PA, USA

Power Steering just locked up while driving with no warning or indicator, it still drives but it randomly locks up where i have no control over the vehicle In backing up out of our driveway i wasnt able to stop because the braking system froze up along with the steering and i hit a truck that was going down our road

- Glendale, AZ, USA

While I was driving down a winding road my power steering went out I almost wrecked my car I still owe $9000 on this car and I can-??t even drive it in order to get it fixed it-??ll cost like $3000 money I don-??t have Ford needs to do another recall on these vehicles before somebody end up getting hurt my car will sit and rot now Because there-??s no way to fix the power steering assist warning unless you take it to a Ford garage and pay them $3000 to fix it this is bull I will never buy a Ford again

- Saegertown, PA, USA