The contact owns a 2012 Ford Fusion. While driving at any speed, the power steering indicator illuminated and the steering wheel locked up. The dealer diagnosed that the power steering gear failed. The power steering gear was replaced; however, the failure recurred multiple times. The dealer was notified. The vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 109,000.

- El Reno, OK, USA

My throttle body is giving me issues. It will hesitate and react as if it will stall on occasion when I am on the highway, it will jerk badly. No engine lights appear on my dash, however I was notified by Ford there is a replacement extended warranty, yet that extension does not cover the initial charge from the dealer to check the throttle body out, which is dead wrong of Ford. I believe they should cover any and all charges regarding this the throttle body. In addition my vehicles rack and pinion or pwer steering sueels alot while in driving, ive check fluid levels and they are normal, yet it will make alot of noise.

- East Chicago, IN, USA

The steering wheel completely locked up. The steering wheel would not move. I was pulling out of school onto highway.

- Shelbiana, KY, USA

The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the power steering indicator illuminated and the steering wheel seized. The contact turned on the hazard lights and resumed driving. An independent mechanic diagnosed that the power steering sensor failed and needed to be reprogrammed. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

- Mckinney, TX, USA

The contact owns a 2012 Ford Fusion. Whenever the contact reversed the vehicle, the steering wheel would fail the next day. The vehicle was taken to a dealer where it was diagnosed that the power steering control module fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 62,000...updated 01/05/17 consumer stated 393,000 cars were recalled for this same problem. They were the same year, same model, same problem were covered under recall 15V340000 and my car had the same problem but Ford Motor Company would not cover my car. Updated 9/5/18

- Bakersfield, CA, USA

The contact owns a 2012 Ford Fusion. Upon recently owning the vehicle, it was determined that there was internal electrical failure with the wires. The wires burned internally near the vent controls for the air conditioning or heating. The contact noticed that smoke emitted into the vents as the failure progressed. The vehicle was taken to a repair shop for diagnostic testing. The vehicle was also inspected by an independent mechanic. The VIN was included in NHTSA campaign number: 15V340000 (steering), but the contact was not notified by the independent dealer from where the vehicle was purchased. The manufacturer was not notified. The failure mileage was not available.

- Del Valle, TX, USA

Was backing out of a parking space in a parking lot and the steering wheel lock while in motion.

- Oxon Hill, MD, USA

While driving on the highway, my power steering just stopped, when I looked at the dash it states to check power steering now. When I researched the problem on line there is a recall for this problem on 2012 Fusion but my manufacturer date is a month passed. I notice other Fusion on social forums from 2012 to 2014 having the same issues, I brought my car into Ford and they said its not covered under recall.I called Ford main headquarters and they wont budge. If this wasn't a safety issue, I would not be as concerned, but power steering failure is extremely dangerous.

- Lindenhurst, NY, USA

2012 Ford Fusion recall when coming to a stop sign, I went to put my foot on the brakes and my steering pulled to the right and I could not steer the car and the brake pedal went straight to the floor. There is no broken brake lines. When this happen it steered me into another car that was parked on the street. After the accident I did a safety recall through car max and found out that there is a safety recall 15N01 and 13N03, which showed that they were not done. So I went to the dealer ship that I brought the car from 6 months ago and they said no they did not do the recall only re-programmed the car 15S18B. I tried calling Ford directly but they said that there is nothing that they will do about it. Even after asking the question how can you just re-program medal and steering components? still yet I have no answers from anyone.

- West Bend, WI, USA

The steering went out while diving( high and low speed). Called the dealer said not under warranty.

- Cranston, RI, USA

The contact owns a 2012 Ford Fusion. While driving 40 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000. Updated 01/11/2017

- Rochester, MI, USA

Power steering cuts out while driving, either turning or driving straight. No advance warning, but get error message when it fails. I can fix it by turning the car off and then back on. Took it to the dealer in May 2015. They found nothing wrong. When the recall came out in June 2015, I was never notified, despite having just been at the dealer with that very problem. Just hearing about it on the news yesterday. The power steering problem has happened about a dozen times. Sometimes 2 or 3 days in a row, sometimes every few months. Could be on a city street or in a parking lot. Could be moving fast or slow. Very dangerous.

- Davie, FL, USA

Power steering went out

- Winston Salem, NC, USA

While trying to reverse out of my driveway, the "power steering assist fault: Service immediately " message came on, and it was very hard for me to turn the steering wheel. By not being able to drive it completely...I just drove it back in the driveway which was very difficult due to me having to turn the wheel. I did take it to the Ford dealership, and I was told that I need a steering gear assembly. I was told that resetting the codes would not work. I did inform the worker about that part being recalled for my vehicle, but he denied any type of recall for this particular vehicle. I have only had this car for two years, and this happen out of the blue. If there was a recall for this part on this particular model...I deserve to get it fixed, free of charge as stated in the NHTSA. They are trying to charge me $1, $944.50 to replace this. I just need to know if this part was recalled.

- College Station, TX, USA

The contact owns a 2012 Ford Fusion. While driving 25 mph, the steering wheel seized and the service power steering warning indicator illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 124,000.

- Festus, MO, USA

While sitting still or driving the steering will make an audible "clunk" you can hear and feel when turning left or right from the centered position. No code present upon first trip to dealer who recommended rack and pinion replacement. They "updated" the software per the recall specs. Service advancetrac warning came on about a week later and dealer said code C1278 appeared and recommended rack and pinion replacement. Seems like this should fall under the recall of the rack and pinion, but the service dept said it doesn't.

- Stayton, OR, USA

The contact owns a 2012 Ford Fusion. While driving approximately 30 mph and making a right turn, the power steering failed and the steering wheel became very difficult to turn. During the failure, the "power steering assist fault" warning message displayed. The vehicle was taken to an independent mechanic where it was diagnosed that there was a computer failure and it needed to be reset. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified. The failure mileage was 64,000.

- Winsted, CT, USA

The contact owns a 2012 Ford Fusion. While driving 30 mph, the power steering failed and became difficult to maneuver. The vehicle was taken to a dealer where it was diagnosed that the steering gear assembly failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 100,125. Updated 12/20/16 updated 12/27/16.

- Cascade Lock, OR, USA

When the vehicle was in motion, the power steering abruptly stopped working, due to an electrical problem. Over 400,000 Ford cars were recalled for this problem, all made at the same location, during the same time. Ours was not recalled, however and therefore created a very dangerous situation for us.

- Walnut Creek, CA, USA

The power steering has failed twice in less than one year. Once while turning left across oncoming traffic resulting in a near miss head-on collision. Ford has a recall on the electronic power assisted steering (epas), which is what fails (NHTSA recall 15V-340), but it is only for Fusion manufactured between Sept 2010 and Feb 2012. My vehicle was manufactured in May 2012 - 3 months too late - in the very same facility as the cars included in the recall. The problems I am experiencing with my car are exactly as those described in the findings reported in the NHTSA investigation. I paid $1,400 to have the epas replaced the first time in Dec 2015, and I should not have to pay that amount to have it replaced a second time in less than a year. The Ford dealership quoted almost twice that amount. The recall obviously needs to be extended.

- Fuquay-Varina, NC, USA