About a month ago my cars power steering locked up and I barely made it to a garage that happen to be down the road from my work. The mechanic told me he didn't have the Ford equipment to fix the problem, but also let me know that all he could and they(Ford dealership) would do was to reset the power steering assist fault system and I would run into this problem again. About two days ago my girlfriend was driving my car and the steering wheel suddenly locked up mid-turn and she barely made it to a parking lot. She turned the car off and after a few minutes turned the car on and it worked (the light was off and the steering wheel turned easily). She made it home safely. This morning when I went to turn my car on, the power steering assist fault light came on and my steering wheel would not budge. I read in the manual that the power steering system gets turned off when there is a problem and will not turn on again until taken to mechanic. Currently my car is sitting in my driveway going nowhere. I also did some research and tried to reset the system myself, but detaching the battery plugs, waiting awhile and then reattaching them to try to "reset" the system. This did not work as well. I also read and found that this problem with power steering is too common among other Ford Fusion, yet there has been no recall made. This needs to be looked into immediately. There are other Ford cards that are having recalls on the same issue.

- Beaufort, SC, USA

Driving down the road at a normal rate of speed between 35 and 65 mph the power steering just stops working. No warning of any kind. This happened several times in the past two years. Luckily we were able to pull over to the side of the road without incident shut the car off, and when you restart the car all the lights in the dash would go out and power steering would presume. Finally on Aug. 9 2014 it stopped working all together and had to have the electronic steering rack replaced. The dealer told me the first time it happened that there was nothing wrong with the vehicle.

- Kennedy , NY, USA

Was leaving the mall with my son and mother. Got into my car started the engine and right away the alert came on stating service advance trac system and power steering fault indicator came on..... my steering wheel was completely stiff... made it very difficult to make a turn... first thing this morning I took the vehicle to the Ford dealership apprx 3 miles from my home..and was told the repair cost was apprx 1500.00.... I came home and right away began review all the forums showing many Ford owners experiencing this issues.... I don't understand how Ford hasn't taken action.... this should be recalled asap.... the danger of this resulting into an auto accident is very high....

- Downey, CA, USA

I was checking out yard sales. As I was pulling over to the curb to park my car, the car killed. The steering wheel locked up. The display read: Power assist steering fault. I managed to get the car in park and restarted the car. The display was gone. I did not experience this before today.

- Alvarado, TX, USA

The first time, I suddenly lost power steering but was luckily in a private parking area and was able to stop immediately. Restarting the car solved the problem. The second time, I was exiting a highway onto a main road that was straight. I was able to drive until I was at a red light and I restarted the car to solve the problem. The third time was scary. I was on a curvy, busy road when once again, I suddenly lost steering. I couldn't stop and struggled to maneuver the car through a curve when I luckily came to a red light. I once again restarted the car to solve the problem. I immediately drove my car to the Ford dealership because I did not feel my car was safe to drive. This defect could easily lead to a serious accident. The repair cost me $1980.80 and upon complaining to both the dealership and Ford, I could not recoup any of this cost which is due to a defect of the vehicle. I was told to wait and save my paperwork in case there is a future recall. However, this is a serious, dangerous defect. Will they wait until someone is killed? the average mileage on these cars for this to happen seems to be about 36,000 miles which many 2012 don't have yet. I feel I should be compensated for my repair and I fear others may not be a lucky as I was. Please urge Ford to recall this defect before these cars are involved in accidents which may cause bodily injury or death.

- Columbus, OH, USA

2012 Ford Fusion. Consumer writes in regards to power steering failure. The dealer informed the consumer, the entire power steering unit needed to be replaced.

- Tacoma, WA, USA

I was leaving work on Aug 4, 2014. When backing out of my parking space I lost power steering and the power steering fault message appeared on my dash. I pulled back into my parking spot, turned off my car and restarted. Everything reset and was fine. This morning, Aug 7, 2014, the same thing happened as I was backing out of a parking spot at daycare from dropping my two children off before work. As I put my car in reverse and started backing up the steering once again went out and I had to repark, shut off my car, and reset. Thankfully my incidents occurred at a very low rate of speed, but now I'm scared that this will happen while I have my children in the car and I'm driving in traffic.

- Caledonia, MS, USA

Was driving on freeway, going on a curve (curving to the right) at about 60 mph, and the power steering went out. Bell sounded, warning light lit up. I was able to get off the freeway. Turned off the car and tried to find info/advice in owners manual-none. After I restarted, it seemed fine. Happened again about a month later, this time, while curving to the left. Turned off, restarted, seems okay today. Scared to drive and won't let daughter drive.

- St Louis Park, MN, USA

My 84 year old mother went to start her 2012 Ford Fusion and all the lights started flaking and yellow warning sign came up on the dashboard. She took to her mechanic, who informed her to have it placed on a machine to find out the problem. The machine showed nothing and light was back on correctly. The next day, she tried to drive and could not turn her steering wheel. She had it towed to Ford car dealership named[xxx] in dyersburg, tn 731-285-2500 one week ago. And found out her power steering assist module went out and worst part her mfg warranty of 36,000 had just went out. She had 36,744 miles and she did not get extended warranty. The dealership want to charge her $1800 to fix this issue, which she does not have. I've been reading the internet and 1.4 million Ford Fusion 20111 to 2014 had recalls on faulty power steering. Because my mom's VIN number is not part of the recall, they are trying to make her pay. This is a recall and Ford needs to pay for her car. Please help us. My name is [xxx]and my mom's name is [xxx]. this is a major concern and complaint against Ford, who's always advertising the Ford Fusion as the number #1 car! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Caruthersville, MO, USA

On two occasions the power steering on our 2012 Ford Fusion has failed with no warning. Each time the speed has been under 35 mph, after completing a turn, and it was not difficult to get out of the way of traffic while coasting to a stop. Each time the advance track warning light came on along with a similar message followed almost immediately by an engine shut down. On restarting the engine every thing returned to normal. The Ford dealer said they did not know what was wrong but could replace the steering gear ($1575 for parts). This is a dangerous issue with a major component of the vehicle that Ford should except responsibility for. If this had happened at hi way speed with our grandchildren in the back seat the incident may have ended differently.

- Downingtown, PA, USA

Power steering failure while driving.

- Morrilton, AR, USA

While accelerating onto highway, the steering wheel locked up and lights on dashboard came on saying "power steering assist fault" and "service advancetrac." Car was pulled over to side of road, turned ignition off and restarted car. This has happened 4 times total, twice within the last 48 hours. The other times were at lower speeds while turning into parking spots. Each time once the car was restarted, the steering began working again.

- Geneseo, IL, USA

I was driving to work this morning, going 65mph when a chime goes off. There is an amber light on the dash and words are under the speedometer saying "power steering assist fault" and then "service advancetrac". I was on a straight stretch of I-35, so I didn't realize how bad it was until I came to my exit ramp. It was very stiff. At the bottom of the ramp I needed to make a series of much sharper turns and that's when I realized how bad it was. I stopped at a light and pulled out my phone and took pictures of what it was showing. When I got into work, I sent the picture to my dealer, who said they could look at it, but that was as far as they would commit. I have owned the car for 20 days and of course the 3/36,000 expired 2000 miles ago. I turned to the internet and found quite a few complaints about this same thing with numerous years of the Fusion. It appears that a short term fix is to shut off the car and when started again, the problem disappears, but may or may not pop up again. Not exactly reassuring, Ford Motor Company. How many complaints does it take for something to be done about this" a car with 38,000 miles having an issue that could be life threatening seems completely unacceptable in this day of car companies knowing about problems, yet doing nothing and then paying the consequences later. Do the right thing, Ford Motor Company, and fix this for those of us who chose to buy your product and put our faith into you delivering a quality, reliable and safe vehicle. I owned a 2005 Hyundai that I put over 270,000 miles on and the only issue was to replace a clutch. I was going to go with Hyundai again, but I thought since Ford didn't participate in the bailout, I would go american. Am I going to regret that decision"

- Kansas City, MO, USA

I was driving on the highway heading home from work. And out of no where the power steering on my car went bad. The advance trac light came on and power steering service light came on. It was nearly impossible to steer to safety. I almost got into an accident and slightly hit the side of the highway wall. Its a big problem and I am no longer feeling safe to drive in my car ever again. It was a big scare!

- Hammond, IN, USA

I bought the car with 59000 miles on it used so in the course of 10000 miles I've had this persistent problem happen multiple times. The steering wheel locked up and an alert sounded and lighted up saying "advancetrac" and "power steering assist fault" everything I've researched has indicated alot of work and money shoved into this very dangerous issue. There's so many complaints I've seen with this one problem that it needs to be recalled. It's incredibly dangerous, it's locked up on an off ramp multiple roadways and my driveway. I have a 1 year old baby in the car at all times as well. Get this problem fixed Ford. I shouldn't have to fork over two grand in a brand new car because of an issue this big. My warranty has expired less then a year ago and as soon as it did I had multiple problems.

- Fort Bragg, NC, USA

While highway driving as I was attempting to switch lanes on a congested area, the steering wheel locked up and a warning saying electric power steering fault lit up and I was unable to turn the wheel. After I managed to make it onto the shoulder and turned the car off and then on again, the fault had reset and I was able to once again turn the wheel. Took to dealer and was told there was no code and that I had to come back if it happened again.

- Newark, DE, USA

We had just purchased the car in March. We were driving home one evening from the store, within a couple of weeks of the purchase, and the power steering just went out. We were able to get the car to the house. When we turned it off and back on later the power steering was back. This has happened 3 different times. Took it to the dealership they said there was nothing they could do because it had been reset. Now again this morning the steering is completely out again and will not reset. We purchased extended warranty, thinking we had peace of mind, but was told that it does not cover this, as we were only sold the powertrain warranty, which again we were not told. Dealership said that's all we could afford. This is appalling and needs to be recalled before someone gets hurt due to an accident. I would not have been able to steer the car due to a bad arm. Someone needs to do something.

- Artesia, NM, USA

The advance trac power steering on my 2012 Ford Fusion cut out in the middle of a left hand turn leaving a traffic light. It had done this once before, a year prior at around 34000 miles while it was still under warranty, and the dealership sent me away telling me it was an isolated incident as the steering recovered when I turned the vehicle on and off. This time, when I reset it, it cut out again driving through the parking lot at the shopping center I was at less than 500 yards traveled later. This time when I took the vehicle in for repair they acknowledged the issue was real and claim the entire steering column needs replaced or this will continue to happen. They will not cover it under warranty despite the fact I had made a claim related to this exact issue while it was under warranty previously. The steering has thankfully only cut out for me at low speeds and in places I was able to quickly and easily pull over even without power steering. If this were to occur at higher speeds or in places I was less able to pull over I am not sure I could have maneuvered the vehicle safely for any extended amount of time.

- Elkridge, MD, USA

Driving down a busy highway one evening, an indicator recommending service on the power steering system lit up. There were no extreme speeds or accidents. Car became too difficult to steer. Ford dealerships have mentioned that this is a common issue, requiring a replacement rack and pinion system. Should be a recall- since steering is essential in order to avoid accidents, damage and injury.

- Fayetteville , NC, USA

I was coming to a stop at a traffic light and the power steering fault came on and also the advance trac service light leaving me with no power steering. This has happened numerous times over the course of about a month now. Turning the car off for about 15 seconds and restarting seemed to reboot and fix the problem for the time being whereas other times I would have to turn my vehicle off 2-3 times and restart before the problem was fixed. Now the power steering has gone completely out and turning the car off and restarting does no good. I only had the car about 7 months and was not informed about this. Power steering is a very important component to driving a car and with this being faulty is very dangerous as if I were on the highway going at a much higher rate of speed and the power steering go out could have been fatal bit only to me but my daughter and gradson as well. This certainly is a huge problem that the manufacturer needs to correct as they are putting many families lives at risk. So this should be the responsibility of the company to correct this issue free of charge to their customers and really get the ball rolling on doing a recall on the power steering in all 2012 Ford Fusion's. this is so dangerous and I don't drive if I don't have to until I can afford to get it fixed and again these expenses shouldn't be coming out of my pocket!

- Fayetteville, NC, USA