The contact owns a 2012 Ford Fusion. The contact stated while driving 40 MPH, the vehicle became extremely difficult to steer the vehicle. The power steering assist light was illuminated. The contact stated that the steering assist failure started 4 years prior to the failure and as per the dealer, the vehicle was not under recall. The contact stated that the failure persisted. The vehicle was not taken to the dealer yet. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

- Plain City, OH, USA

The contact owns a 2012 Ford Fusion. The contact stated that while the vehicle was parked, the power steering warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,418.

- Colorado Springs, CO, USA

The contact's wife owns a 2012 Ford Fusion. The contact stated that while his wife was driving at approximately 30 MPH, the steering wheel seized, and excessive force was needed to steer. The contact's wife was able to turn into a parking lot and the vehicle was turned off. After the vehicle was restarted, the steering wheel seized as the service power steering warning light was illuminated. The vehicle was then towed to an independent mechanic where it was diagnosed that the power steering control module and the rack and pinion steering needed to be replaced. The vehicle remained at the mechanic's shop awaiting repair. The contact referenced the failure to NHTSA Campaign Number: 15V340000 (Steering), however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 149,000.

- Odessa, TX, USA