The contact owns a 2012 Ford Fusion. While driving approximately 35 mph, the steering wheel seized and the power steering and advancetrac warning indicators illuminated. The contact also stated that the vehicle stalled without warning while driving various speeds. The failure recurred numerous times. The vehicle was taken to hixson Ford auto plex in leesville, la (337-239-3434) where it was diagnosed that the control arms failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and stated they could not assist. The approximate failure mileage was 113,000.

- Deridder, LA, USA

After power steering failed, car was repaired under a recall notice at local Ford dealership. The steering rack was replaced. 3 hours after picking up the car, when leaving work, the power steering failed again while in motion on a city street going under 40 mph decelerating coming to a red light. Received warning "service power steering now" and "service advanctrac." These are the same warnings received prior to repair. The car went immediately and grossly out of alignment. Above 55 mph, the car shakes severely. Ford dealership says the repair needed falls under the tsb 11-11-3 related to high friction in the control arms; however, the tsb states that this problem only causes the stability/traction instrument cluster to illuminate. The dealership says everything under my car looks to be in good condition and that this has to be the problem, stating that the high friction is causing the power steering pump to lock up which is then failing the power steering all together. This is a safety concern and should be included in the recall on the power steering module. The vehicle has 145,000 miles. It has been driven for 6 years without issue.

- Florence, SC, USA

Power steering went out

- Winston Salem, NC, USA

Both the front left and right sway bars have come loose causing significant damage resulting in both components needing to be replaced after 51,700 miles. This is a car has met all regular maintenance schedules and is well cared for.

- Seattle, WA, USA

The contact owns a 2012 Ford Fusion. While the vehicle was being diagnosed, the mechanic stated that the vehicle was in need of major repair. The diagnostic produced failure codes: (dtcs) and (P07aen and 0415) regarding the control arms in the lower suspension. The mechanic informed the contact that the front suspension arms right and left needed to be replaced as soon as possible. The contact took the vehicle to the dealer because the vehicle was making a loud roaring and clicking noise. The contact no longer felt safe driving the vehicle. The failure mileage was 89,700.

- Manassas, VA, USA

On 6-14-15 had just turned into a road when instrument panel rung and showed service advancetrac and service power steering. Was trying to get to a safe spot to park and it immediately rung and said service power steering now. The power steering went out and was impossible to drive. The car was towed to Ford dealership where they said the steering gear was to be replaced and Ford covered everything due to the recall. On 7-7-14 3 weeks and only 597 miles later the same problem happened, towed vehicle to Ford dealership where they said its showing the same codes as before but now the control arm bushings are needing replaced and it will cost $1,200 to fix and Ford is not covering anything. Cannot afford to have this fixed and shouldn't have to. This really needs to be checked into. I have read several of the complaints and it seems that there is a whole lot needs to be included in this recall than is. Too many people with the same problem. Sure hope no one gets hurt or killed for this to happen.

- Sunbright , TN, USA

While traveling home on the interstate with my spouse and child, the car warning system suddenly flashed "power steering failure" and "auto traction failure" and I lost power steering in the vehicle. In this frightening moment, the car was difficult to drive as we slowed to a safe speed and returned to our home. On October 1, 2014 my wife attempted to drive the car but was physically unable to back the vehicle out of the drive as the power steering failed. I contacted our dealer and was told that it could be a very expensive part (the rack) costing $1800 as another Fusion was at the dealership at that time with 73,000 miles having that part replace. I was astounded. On October 2nd, I carefully with great difficulty navigated the car to the dealership, here it was determined that the power steering rack would have to be replaced. In conversation with the service manager I was informed that I had done nothing wrong and that there was no preventative maintenance that could have been performed, but that the part simply failed. It is my contention that the part was not made properly and that it is a safety hazard. I have called Ford twice on 10/02 and 10/10 and have received absolutely no help or satisfaction. I have called the Ford dealership and have not received satisfaction to this point. This is a dangerous situation with a defective part that Ford has produced, but is unwilling to replace. I respectfully request that the NHTSA intervene immediately and issue a recall for this dangerous situation before life is lost.

- Lincoln, IL, USA

Was leaving the mall with my son and mother. Got into my car started the engine and right away the alert came on stating service advance trac system and power steering fault indicator came on..... my steering wheel was completely stiff... made it very difficult to make a turn... first thing this morning I took the vehicle to the Ford dealership apprx 3 miles from my home..and was told the repair cost was apprx 1500.00.... I came home and right away began review all the forums showing many Ford owners experiencing this issues.... I don't understand how Ford hasn't taken action.... this should be recalled asap.... the danger of this resulting into an auto accident is very high....

- Downey, CA, USA

There have been four incidents with the car: Battery had to be replaced in less than a year car shut off on the interstate in 60 miles per hour traffic taken in June 2014 for a recall *last incident, car is 2 years old with 44,000 miles, front end failure; parts needed to repair include lower control arm and tie rod ends at a cost of approximately $1500 I've called Ford to report the latest incident and have not had anyone to call me back to discuss the car's malfunctions. From the customer service department to their manager, all I have received is a promise that I would hear from someone within 24 hours of the next business day. This run around has gone on for the past week.

- Decatur, GA, USA

Hail damage, paintless dent repair, could be reason for unexplained tire tread wear, and/or knocking sound when backing up and turning. My Fusion is still under warranty. Please advise with any information that may be helpful.

- Washington, DC, USA

Noticed a noise in right front quadrant while slowly driving through local parking lot. Noise appeared have a "rotating' component. Suspected a cv joint failure. Dealer determined a failure in lower ball joint. Design requires replacement of lower control arm assembly. Recommended replacing both lower control arms. Cost to me is $750. Dealer rep's stated that failure is the result of absence of grease fittings in suspension assemblies. Oem replacements may not have grease fittings either.

- Brock, TX, USA

I was making a left turn on a dirt road when the power steering went out and my steering wheel jerked the opposite direction and I went off the side of the road and did damage to my fender. I took it to the Ford dealer that I purchased it from for warranty fix and to fix my fender and they denied my work and wouldn't fix the power steering even though the code po7ae and U0415 clearly came up. This is a huge safety issue and Ford needs to take responsibility.

- Papillion, NE, USA