I was driving to my drs appointment and as I was pulling up to the hospital I saw a message from my dash and my steering wheel locked up and I had to get it towed and then sent to the dealership but since I had made a few of previous attempts to get it fixed with u guys it wasn-??t getting no response, so I had to go get it fixed force and I ended up with a bill..

- Lindsay, CA, USA

This is an open recall that I'm sure has been stated many times, but the dealerships are not accepting the recall or granting it. The power steering aka. Steering assist system failed. Which is an ongoing issue with my vehicle model and year. It has caused me so many "almost" bad accidents and making it so I have lost an incredible amount of income due to my vehicle being down for repair and unsafe to drive and too expensive to fix. Especially when there is a recall about said thing. I need help.

- Duluth, MN, USA

The driver power steering system message goes on every so often and I have to turn off and on to reset the light, but my concern is that it-??s going to go off as I-??m driving, and the fuel mileage as I-??m driving it says mileage to empty and one time I was trying to get to the gas station and it hit 0 and it was still going the car, and the suspension makes noise when I go over the bumps and also when I-??m reversing and turning the wheel there-??s a popping sound from the front it sounds like,

- Lindsay, CA, USA

My 15 year old permit driver was driving the car and a power steering message flashed. The car became very difficult to steer and very difficult to pull to the side of the road. This could have caused a major accident. I was told when I called there was a recall for this in the past but had been fixed on this particular car. It must not have been fixed well. The car is not technically high mileage by today-??s standards.

- Richland , IN, USA

The power steering system is currently non-functional, resulting in significant difficulty in maneuvering the vehicle, particularly at low speeds. This poses a substantial safety risk not only to myself and my loved ones but also to other motorists, pedestrians, cyclists, and their pets. I am deeply concerned about the well-being of all individuals involved. The vehicle is available for inspection upon request. I have reached out to the dealership regarding the car's issues, providing them with the necessary information and VIN number. However, they have informed me that the repairs are not covered. Despite highlighting the safety implications of the problem, their response lacked concern or interest. It is worth noting that numerous online sources indicate that 2010 to 2012 Ford Fusions should undergo repairs and reprogramming as part of safety recalls. The dashboard warning light specifically indicates a need for steering service, yet Ford Motor Company has failed to take responsibility and address this widespread safety issue. This situation exemplifies the lack of priority Ford places on their customers' safety.

- Coshocton, OH, USA

Pulled out of a side street Taylor onto a main highway 39 beach Blvd and car jolted and didn-??t have much go. Seemed sluggish. Transmission mount bolt had snapped off and I could have been in a major accident because I had oncoming traffic coming at me when I merged into the street and lost power because of the incident.

- Huntington Beach, CA, USA

Steering failed rack and pinion

- Hamtramck , MI, USA

Steering feels like it's really lose and goes all over the road tires are bouncy while driving it pops back also while changing gears

- Albuquerque, NM, USA

Power steering light came on. Steering wheel wouldn't turn easily.

- Walker, MN, USA

Similar to previous complaints, the spring broke on the front left strut assembly. It didn't break in just one place, the spring broke in three places. Two pieces of the spring fell to the garage floor. I am glad that it happened in the garage and not on the road. The vehicle was stationary and I was not in the vehicle when it happened. I have the pieces and will include the picture in this report. I have taken my vehicle to get serviced at a local dealership. I am having them replace both strut assemblies. I commute for work and if this had happened while driving I worry that this could have caused an accident. Since this has been reported multiple times across the internet, I believe that this needs to be reported again to the NHTSA.

- Pardeeville, WI, USA

Backed out of garage and noticed left front of hood was lower than right side. Found a broken spring on left front strut assembly. When replacing the left front spring, I found that this was actually the 2nd break on that spring, the other break was heavily rusted, so had happened long before. The new break was approximately 1 coil farther up the spring. When I removed the right front strut assembly, I noticed that spring was also broke and had been for a long time as well. Both springs were broke in almost the exact same spot, right where the spring is no longer supported by the lower spring seat. It appears that this would be a heat treat issue with the springs and there would be many people with the same issue. I did have a coworker with the same breaks on her Mercury Milan, same model year. Multiple dealership visits did not notice the breakage, but did notice an alignment issue, not surprising. Assemblies are still in my possession. I have attached a picture of the right side spring, you can see the amount of rust on and around the break and also see the break is at the end of the lower spring seat.

- Somerset, WI, USA

When I was decelerating the car would vibrate. Only happened in town, not on highway. I was told I had to replace the driveshaft and left spring, which was broken!

- Nashua, NH, USA

The low tire pressure light came on inside the dash as I was pulling into my driveway. So I drove about.01mile to get air. After I put air in the tire, started the car and immediately got a warning that power steering needed servicing. Then got another warning that advance track needed servicing. All happened at the same time and the power steering was completely gone out. The dealership quoted me $1809 to fix the steering rack. The service dept said the gear inside the power steering rack has gone bad and the control arms it sits on has worn out the gear therefore needing front lower control arms costing $1213.23

- Jacksonville, FL, USA

Front left transmission seal leaking, axle shaft loose and damaged, wheel increasingly wobbly with speed. Directly and negatively affects brake rotors and pads as well as wheel knuckle stability and shock absorber wear. Car is dangerous to drive as steering control has decreased dramatically. The rubber seal around the transaxle on the left (driver side) front wheel axle has been sliced open from the inside by metal shavings produced by the bad production of the parts included in the axle shaft assembly, causing abnormal wear/shaving of the shaft. The joint has been completely damaged and is now in turn causing damage to the upper and lower ball joints, shock absorber, wheel knuckle, steering arm, brake rotors, break pads, the wheel hub, wheel bearing, tire etc. It literally efects the entire driver side front suspension, drivetrain, and steering components, continuously degrading their state with time and making them more dangerous to use/more dangerous to drive the car. No history of any damage has been recorded on this vehicle on that side and this has been a factory defect from the beginning, just poorly and very slowly addressed. Because if Ford's untimely response to this issue, most owners are forced to deal with the issues in vehicles effected by this Ford factory defect out of their own pocket, which is unfair.

- Chicago, IL, USA

Starting at 36,000- 120,000 miles the control arms wear prematurely. Given the design of the linkage system this causes the steering to bind in a fashion that causes the driver to have to over steer to get the power steering to overcome the bound linkages and momentary loss of control

- Lebanon, PA, USA

It was a chain-collision. The Lexus in front of me slammed into an Acura, and I slammed into the Lexus at about 50mph. Severe damage to my car (it has been deemed a total loss by ins.) we were southbound on I-35 near the Continental exit in dallas Texas on Sunday May 13 2018 at about 3pm.

- Dallas, TX, USA

Lower control arms premature wear after power train reprogram

- Round Rock, TX, USA

Letter from senator isakson on behalf of constituent re repair date for 2012 Ford Fusion two safety recall notices. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repairs.

- Tyrone, GA, USA

Just had recall # 16B38 done 1/24/18. Driving my husband to work and my engine light came on, took it to have scan done and it's my gas tank or cap? the tech told me my tank is not breathing, neither am I. not a happy camper. There is currently a recall on the air bags, # 17S01. That's all I need to have an air bag go off and kill everyone in the car. There is also a recall # 15S18 the steering. I would really appreciate it if you could get these recall's taken care of and re do the recall # 16B38. Something went wrong. The car is in Michigan, so we need a Ford dealer in Michigan. Please email me or call me as soon as you can get this set up. Also just replaced front and rear brakes, rotors. Then turned around got new tires and was told I needed a front end alignment, done it. Love my car but hate the cost to fix, Ford is expensive. Thank you

- Jamestown, TN, USA

October 14, 2015 replaced both front coil springs (broke near the top). I know that one or both of them broke when I was backing out of my driveway onto the street and turning the steering wheel to start down the street. That was the only time that I heard a loud noise like a spring breaking and started to hear a rubbing sound a short time later, which I was told was the broken spring rubbing against the tire.

- Kane, PA, USA