2.4
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 63,713 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Ford Fusion. While driving, the front driver's door opened independently without warning. The contact coasted the vehicle to the side of the road and attempted to close the door; however, the lock mechanism failed. The contact held the door and drove slowly to her residence. The contact called ted russell Ford Lincoln (8551 kingston pike, knoxville, tn 37919, (865) 693-7611) and was informed that the VIN was not included in a recall. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,707.
- Knoxville, TN, USA
The contact owns a 2013 Ford Fusion. While driving 50 mph, the front passenger door failed to remain closed and the passenger door ajar warning indicator illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was 85,000.
- Gwynn, MD, USA
The contact owns a 2013 Ford Fusion. The contact stated that the front and rear passenger doors would not open from outside of the vehicle. There were no warning indicators illuminated. The vehicle was included in NHTSA campaign numbers: 15V246000 (latches/locks/linkages) and 17V209000 (engine and engine cooling). The dealer was not contacted; however, the recall notice instructed owners to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.
- Fortworth, TX, USA
The contact owns a 2013 Ford Fusion. While driving approximately 50 mph, the rear passenger side door opened without warning. The contact pulled the vehicle over to the side of the road and attempted to close the door with string. The vehicle was driven to the contact's residence. The vehicle was repaired per an unknown recall at vicksburg Ford, Lincoln, Mazda (2431 N frontage rd, vicksburg, ms 39180). The contact stated that the front door on the passenger side also experienced the same failure. The vehicle was taken to the same dealer, but was not repaired again. The manufacturer was notified of the failures. The recall information was not available. The approximate failure mileage was 169,000.
- Fayette, MS, USA
The contact owns a 2013 Ford Fusion. The contact stated that the rear doors were re-opening involuntarily and the door ajar warning indicator illuminated on the instrument panel. The manufacturer was notified. The vehicle was not repaired. The failure recurred on several occasions. The failure mileage was 80,000.
- Redding, CA, USA
The contact owns a 2013 Ford Fusion. While driving 25 mph, the front driver side door opened after the door ajar warning indicator illuminated. The failure recurred on one other occasion. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 58,000.
- Opelika, AL, USA
My dash door indicator light came on and after checking the doors found the passenger rear door had opened and would not close. After trying several times to close the door no luck it would just swing back at me. I have emailed Ford to get info on this problem but no response back.
- Orange, TX, USA
Yesterday, driving on a freeway access road, the front passenger door opened. After stopping, found door will not latch closed. Tonight the wife was cleaning her stuff from the car so I can take it to the dealer tomorrow and now the rear passenger door has the same problem. Will not latch closed. Being the wife's car, the passenger side doors get very little use.
- Midway, TX, USA
Passenger door opened while driving. Both doors will not stay latched.
- Magnolia, TX, USA
The front passenger door opened and would not close. The plastic latch assembly failed to secure the front passenger door. The dealership service department was contacted immediately. Advised by service manager to wrap seat belt around handle of door and fasten to secure door in order to drive the vehicle to the dealership to address issue. The dealership service department note describes the issue as an "insufficient latch". the cause noted in the service departments review was that the latch assembly "does not operate properly". the corrective action documented and completed by the dealership service department was to remove and replace the front passenger door latch assembly (part # fmc be8Z 5421812 B / note: Insf description: Latch).
- Las Vegas, NV, USA
- Clendenin, WV, USA