10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
62,065 miles

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problem #46

Mar 112024

Fusion

  • miles
Power steering assist light appears and you lose power steering which is hard to turn the wheel at all. I-??ve had it looked in to and they say it-??s a steering problem for years in them models

- Shepherdsville, KY, USA

problem #45

Mar 122024

Fusion

  • miles
Safety Recall 23S12/NHTSA Recall 23V162 - Brake Fluid Leak Took my car in for recall fix. Was told they could not perform the fix for the following reasons: 1) First said it was because I had aftermarket winter tires and rims on it. Told them that once I change to my all-season tires and original rims in 2 weeks can I bring it back, they told me no. 2) Then said it was because the car has 133k miles on it, so said it was too old to work on, and up to dealer discretion (Stoneham Ford, Stoneham, MA) 3) Then said the car has rust underneath so can't work on it. It was just a myriad of excuses as to why they couldn't perform. They said to try another dealer.

- Jamaica Plain, MA, USA

problem #44

Oct 132023

Fusion

  • miles
I am receiving warning lights regarding my electronic parking brakes. I took my car to a Ford dealership in Ankeny for a recall on my front brake lines to be fixed and mentioned this to the maintenance dept. They couldn't do anything without putting my car on a scanner (or whatever they do) because, being a widow I did not have the $100 they charge. Thus I am still driving my car with the warning lights on. I hope it is safe for me to drive it.

- Des Moines, IA, USA

problem #43

Apr 202023

Fusion

  • miles
Ford send me out a letter about the brake fluid recall on April 2023.i am still waiting for my car to be fixed, I have called them, it is taking to long.

- Huntsville, AL, USA

problem #42

Apr 032023

Fusion

  • miles
I-??ve received a letter in March regarding this safety recalls and I not been contacted by the manufacturer for any remedy. I have not had this vehicle for a full six months. Now the break fluids leaks, there-??s an issue with a gasket, and I cannot longer drive vehicle due to the smell of something burning. The recall states it-??s an increasing risk of a crash. I have to search for transportation to and from work because I refuse to cause harm to myself or others. Safety Risk IF THE BRAKE FLUID LEAKS, YOUR VEHICLE MAY EXPERIENCE AN INCREASE IN BRAKE PEDAL TRAVEL TOGETHER WITH A REDUCTION IN THE RATE OF DECELERATION OVER TIME, INCREASING THE RISK OF A CRASH. Ford should provide another vehicle as a loaner until this issue has been resolved.

- Grand Rapids, MI, USA

problem #41

Mar 202023

Fusion

  • 0 miles
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 MPH, the brake pedal was depressed; however, the vehicle failed to slow down as needed. The contact observed a grinding sound while the brake pedal was depressed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure reoccurred several times. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Topeka, KS, USA

problem #40

Mar 222023

Fusion

  • miles
When hitting brakes my car pulls to the right, it happens occasionally not often

- Tonawanda, NY, USA

problem #39

Aug 242022

Fusion

  • miles
I went out to drive the car one morning and the brake pedal went to the floor. I had the car towed to my mechanic, and the brake lines had failed.

- Arlington, MA, USA

problem #38

Dec 192022

Fusion

  • miles
While driving, I stepped on the brake pedal to slow down as I turned into a parking lot. The pedal went to the floor and I had no brakes. I was able to pump the pedal and regain some pressure to park and come to a stop. I called my insurance company for roadside assistance and had the car towed to a nearby service station recommended by a friend. Once on the lift, the technician immediately found that the right front brake line had failed.

- Buford, GA, USA

problem #37

Oct 072022

Fusion

  • miles
-Electronic parking brake system (Brakes, Electrical) -If the Parking brake fails due to electrical component failure/premature degradation as well as the transmission bushing recall simultaneously, the vehicle could move on it's own while unattended causing accident/harm. -The vehicle is now in a dealer shop, work status has not been updated. -Inspection in progress by manufacturer dealership -Audible alarm with warning message "Electronic brake malfunction, Service now"

- Waterbury, CT, USA

problem #36

Oct 032022

Fusion

  • miles
I was driving to work and preparing to enter the highway when I received a flashing "low brake fluid" warning light and alarm. Within the first 5 miles of highway driving (before I could reach the next exit) I continually lost brake pedal and brake pressure. By the time that I was safely able to exit the highway my brake pedal needed to be depressed all the way to the floor for me to stop. Obviously this put the safety of myself and others in grave risk. I was lucky to be able to exit the freeway when I did. I found out from the dealer that there was a "Customer Satisfaction Program 22N02" notice issued in September 2022 that addressed my issue, as well as offered a repair. The dealer, however, is unable to perform the work for at least a month. My car has been sitting in a parking lot pending some way for me to get a repair. With the severity and grave risk of bodily harm associated with this issue it NEEDS TO BE A RECALL and not a "customer satisfaction program." I could have died or killed a pedestrian.

- Frederick, MD, USA

problem #35

Aug 182021

Fusion

  • miles
I experienced a brake hose rupture on this 2013 Ford Fusion. This caused a gradual loss of braking power down to none, and fortunately the incident occurred at low speed without collision or injury. I understand that NHSTA has an open recall query on this possible issue: https://www.thedetroitbureau.com/2022/08/nhtsa-opens-brake-hose-query-could-result-in-recall-of-1-7m-ford-vehicles/ Christian Brothers automotive in Sun Prairie, WI serviced the vehicle following the incident, and may have more details relevant to your inquiry in their records.

- Madison, WI, USA

problem #34

Jul 242022

Fusion

  • miles
accidente automovilístico por que dejó de funcionar el vehículo y se tuvo que utilizar el freno de mano porque el vehículo dejó de responder ocasionando un accidente aparatoso que puso en peligro mi vida y el de las personas con las que me impacte car accident because the vehicle stopped working and the handbrake had to be used because the vehicle stopped responding, causing a spectacular accident that endangered my life and that of the people with whom I was impacted

- Long Beach , CA, USA

problem #33

May 182022

Fusion

  • miles
Air bags deploy out my passenger side seat. While I-€™m driving and allow driver side to emergency parking break keep coming on while. Driving. Check charging system

- New Bern, NC, USA

problem #32

Jun 152021

Fusion

  • 127,550 miles
The contact owns a 2013 Ford Fusion. The contact stated while driving at 50 mph, the vehicle would shake when the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 127,550.

- Azusa, CA, USA

problem #31

Jan 112021

Fusion

  • 91,000 miles
I had started my car one morning and noticed some "dummy" lights had not gone off. I then got a notice about "hill side assist not available" that was weird as I was on a flat surface. Then I also got a notification that said "service advancetrak". the warning lamps that stayed illuminated are ABS, front airbag, stability control, and stability control off lights. While I drove off, the steering was affected as well, it wasn't like I had no power steering, but it was definately more difficult to steer. I got to work, called the dealer, made an appointment for my car to be looked at. Which was thenext day. When I went back to my car after work, the warning lights and notifications did not appear. The next day, went to the car, going to work, all the lights appeared again. Car went to the shop and was told the speed sensor and hub need to be replaced. The total cost is $635 for repairs. I have seen lots of complaints of this sort for my year of car. I believe a recall should be issued.

- Devils Lake, ND, USA

problem #30

Jan 132020

Fusion

  • miles
When driving this vehicle and you go to make a stop with the vehicle at like 20 miles to 15 miles per hour the braking system go to breaks really hard or jerk. Make it hard for you to stop. And feel like you about to fly through the window. Making the traction control and hill assist light indicate, and the light will go back out on the vehicle as if not happened once the car is in motion. At 5 to 10 miles per hour. This will happen very often while driving.

- Philadelphia, PA, USA

problem #29

Mar 212020

Fusion

  • 140,000 miles
While driving the vehicle on a main city street (straight away) the electronic stability system lights came on along with the ABS light and the vehicle proceeded to try and stop on its own without me applying pressure to the brakes. It has done this multiple times and I have already contacted the nearest Ford dealership. I have 2 small children and I am in fear of driving my vehicle.

- Frederick, MD, USA

problem #28

Jun 062019

Fusion

  • miles
While in motion and trying to come to a stop the ABS light came on and brakes went completely to the floor and barely stopped the car. It's now stuck that way. ABS lights always on and brakes are spongy. Also fuel pump whines loudly while car was driving and car dies while driving down the road and now won't accelerate going uphill. This has happened on many occasions and now it stuck having no power uphill or when trying to accelerate

- Alexandria, NH, USA

problem #27

Apr 012016

Fusion

  • 37,000 miles
The contact owns a 2013 Ford Fusion. The contact stated that while driving at 70 mph, the brake pedal was depressed but failed without warning. The contact shifted the vehicle into neutral, depressed the brake pedal and was able to slow the vehicle to a stop. The braking distance was extended. The vehicle was towed to bird kultgen Ford (1701 w loop 340, waco, tx 76712) to be diagnosed. The contact was informed that the brake vacuum pump was defective and needed to be replaced. The vehicle was repaired however, several years later while driving at 75 mph, the failure recurred. The contact activated the hazzard light while honking the horn to notify other vehicle owners of an issue. The contact drove the vehicle around a hospital parking lot until the vehicle slowly lost motive power. The vehicle towed back to the same dealer where the vehicle was again diagnosed with a defective vacuum pump. The vehicle was repaired however, upon the contact taking possession of the vehicle, the check engine warning light was illuminated. The manufacturer was informed of the failure but offered no assistance. The approximate failure mileage was 37,000.

- Plano, TX, USA

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