10.0
really awful- Crashes / Fires:
- 10 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 76,056 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I drive a 2013 Ford Fusion, which I purchased new from an authorized Ford dealership. By 3772 miles, the car began to downshift violently, upshift around 6 or 7 thousand rpms, not shift at all, the heated seat would come on by themselves with no indicator lights, the transmission gear indicator light stays on when the car is off and no key inside, the radio turns on and off at will when the car is parked and locked up, a severe odor of mildew comes from the A/C when first comes on, the trim molding keeps coming off, the car has lost a significant amount of power, the led lights in the tail lights stay on all night even after the car is turned off, and etc. These problems are inconsistent in nature with no identifiable conditions causing the series of non-conformities. Ford Motor Company hasn't been able to fix the car after numerous attempts. I am currently in arbitration.
- Hendersonville, NC, USA
I was driving to an appointment, and ran late because of the failure. I stopped at a stoplight, and tried to take off, but then the car went into "limp home" mode. I hobbled the car across the intersection, and then began to use my obd II code reader that I purchased for a different vehicle, and read the code. It was P2011, and cleared it the car ran fine for a while, but the problem was still there. I went to the Ford dealership the next day, purchased the new "updated" throttle body. I got it over to my uncle's shop, were I replaced the old throttle body with the new one. I have been driving with the new throttle body, and have not had any problems since.
- Barltesville, OK, USA
While driving on a city road with my foot on the gas at 35-40mph, the transmission erratically shifted into a lower gear on the transmission, causing the engine rpms to near instantaneously to go from 1750-2000rpms to just over 4000rpms. Through the RPM increase the vehicle maintained the previous 35-40mph speed. Ultimately, was forced to brake to bring the engine rpms down.
- Atlanta, GA, USA
- Indianapolis, IN, USA