10.0
really awful- Crashes / Fires:
- 10 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 76,056 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle has always shifted hard especially when going into drive. Now while driving 45 mph vehicle suddenly shifted out of gear and engine just revved. It eventually slipped back into gear and was able to be limped home. Diagnostic showed solenoid a was bad. Replaced all solenoid but didnt fix the issue. A transmission shop then told me this was an issue for vehicles like mine and there was a class action claim.
- Ramsey, MN, USA
I was driving to work and I heard a loud sound follow by oil pressure lost I pull over at a gas station and notice that all my oil was poring out out my vehicle.I than car for a tow truck to have my vehicle towed..why dis my vehicle do that.I did not make it to work...I had to call off was not happy about it.this situation cost me my job due to car failure..it happened on city street leading to high way.
- Parkersburg, WV, USA
I was driving highway in sport mode when I could not move shifter out of sport mode so got to red light to try to move my shifter into another gear didn't work so shut car down but car couldn't recognize it was not in park and car wouldn't turn back on and would drift backwards so had to put emergency break on so my car won't drift down hill in middle of highway. I had to have flat bed tow car away to garage, I seen a recall on the 2.5 Fusion and escape shifter cable but not on 2.0 which is same exact problem has happened with my 2.0 Fusion. I do not have recall numbers on hand..
- Penn, PA, USA
Transmission shifting poorly low gears, reverse, stuck in low gears, loud noisey shifting, burning odor, cannot increase speed
- Moosic, PA, USA
Engine coolant leaking but no leak can be found. Have to put coolant in car every other day or any time I drive more than 30 miles.
- Warrensville Hts, OH, USA
When going down a hill whether you are using cruise control or not, the car will downshift really hard, once, twice and sometimes three times before you get to the bottom of the hill. This is an ongoing problem that started in April of 2020. The backup camera stopped working and it was completely replaced and it still does not work.
- Pilot Rock, OR, USA
On multiple occasions, driving at speeds over 60mph for more than 50 miles, causes a system alert that says steering assist fault and the power steering goes out. The first time I was able to pull over before the power steering went out. The next time, my boyfriend was driving and he had to veer onto the shoulder. Most recently, my grandmother drove my car to the airport and was unable to get the vehicle out of traffic turning into the airport as she was not strong enough to maneuver the car into the parking lot. I regularly keep up with all necessary maintenance and have brought the car to modica brothers as well as a local mechanic and they have both told me it is bolt corrosion as they assessed all other possibilities. Upon research, I found a recall for Ford Fusion manufactured in hermosillo in 2013 under recall #19S26. I contacted Ford about having my car added to the recall and was advised to reach out to NHTSA. As this is a big safety hazard, I wish to have this addressed immediately.
- Vidor, TX, USA
Shifter linkage bushing failed, causing the car to become stuck in reverse. A short search revealed that there is already a recall out for this very thing, except my VIN "doesn't have this issue"
- Sapulpa, OK, USA
Gear shift cable disconnected, causing inability to move car. No power to accelerator regardless of gear position (could not go forward or reverse). Vehicle was parked in driveway, and had just completed a 30 minute drive.
- Timonium, MD, USA
When driving this vehicle and you go to make a stop with the vehicle at like 20 miles to 15 miles per hour the braking system go to breaks really hard or jerk. Make it hard for you to stop. And feel like you about to fly through the window. Making the traction control and hill assist light indicate, and the light will go back out on the vehicle as if not happened once the car is in motion. At 5 to 10 miles per hour. This will happen very often while driving.
- Philadelphia, PA, USA
Shift linkage came off
- Dekalb, IL, USA
The transmission needs to be replaced and it only has 76,000 miles on it.
- Stockton, CA, USA
Transmission slips when accelerating. Was intermittent and now the car is not operating. Dealer said it was normal wear and requires a complete transmission replacement. The car has 122,000 miles mostly highway. The repair code I received was for damage to 3rd gear.
- Crest Hill, IL, USA
Door lock keeps door from closing shifter cable broken air bag light keeps coming
- Sapulpa, OK, USA
Shifter cable came off at transmission linkage. (cable bushing broke). Was parking and when shifted into park gear shift felt like it moved freely. Turned off car took foot off brake and car rolled. Applied brake and tried to start car. Car would not start. Gear shift was in park position and would not move. Dash indicator showed car was in drive. Applied parking brake. After asking mechanic about issue I looked at shifter cable at linkage and it was detached. Bushing was gone.
- Taylorsville, KY, USA
Vehicle shift was moved to park, but transmission stayed in reverse and rolled almost hitting another vehicle. There is supposed to be a recall for this, 19V362, but my vehicle's VIN number is not listed?? Ford will not replace or fix until my VIN is listed. The car is not driveable and is unsafe!
- Beecher, IL, USA
My Ford Fusion shifter cable is broke there is a recall on this issue however the Ford dealership is telling me there is no open recall on my specific car im so confused this is not a coincidence please help!!!!
- Toledo, OH, USA
5 out of 10 times when car is put into gear the transmission bucks hard. 3 out of 10 times transmission shifts exceedingly hard to the point it shutters the car. This has been looked at by 2 dealerships and was told "it's normal" I have owned car since 33K, car now has 160K, still bucks at least once week and shifts hard at least once a week.
- Prarieburg, IA, USA
Shifted gear to park, on the dashboard it was stuck in neutral yet the gear was in park. Could not move the shift handle, it was locked in place. Towed car to dealership. They reported the brushings needed to be replaced. This issue is similar to a recall placed on other Ford Fusion with the same year and model. The recall # is 19S16. Ford corporation said the recall did not apply to my vehicle even though it is the exact same issue they initiated a recall for the other Ford Fusion from two specific plants.
- Antioch, TN, USA
- Houma, LA, USA