I was moving my car into park as I was pulling into my parking spot and the car went into park with the floor shift and on the dashboard but the car was still in reverse. The floor shirt was stuck and the car was rolling backwards so I put the parking break on. When looking under the hood I noticed the bushing that attaches the shifter cable to the transmission was detached from the transmission. The bushing appears to have been degraded to the point where it could not reattach so I left the parking break on and will need to tow the car. I looked it up and based on my car's manufactured plant, timing, and model there was a recall for this but when I search my VIN it is not coming up so I am wondering if this was missed.

- Milwaukee, WI, USA

The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was at stand still at a parking lot, when her boyfriend was unable to shift the gear shifter out of park. The vehicle was not drivable. The VIN was included in NHTSA campaign number: 18V471000 (power train). A dealer was not contacted. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of failure. The failure mileage was 130,660.

- South Ogden, UT, USA

The contact owns a 2013 Ford Fusion. While driving at 70 mph the indicator light indicated that the transmission was in park while the vehicle was in motion. The vehicle lost power and shut off. The dealer diagnosed that the problem was caused by a defective purge valve. The contact was able to pull over and use the emergency brake to stop the vehicle. The vehicle was able to restart and the contact drive to his residence. The vehicle was taken to the D & D motors, Inc. (13655 E wade hampton blvd, greer, SC 29651) and they performed a diagnostic test. They advised that there was no recall on the vehicle. The manufacturer confirmed no recalls and no further assistance was offered. The failure mileage was 105,000.

- Spartenburg, SC, USA

The contact owns a 2013 Ford Fusion. The contact stated that while attempting to park the vehicle, the contact shifted the vehicle into reverse however, the vehicle failed to respond. The vehicle was shifted into neutral and the vehicle started to reverse. There was no warning light illuminated. The vehicle was taken to stamford Lincoln (212 magee ave, stamford, ct 06902), however, the mechanic was unable to duplicate the failure. The vehicle was then taken to rye Ford (1151 boston post rd, rye, NY 10580), where the mechanic was also unable to duplicate the failure. The vehicle was taken back to stamford Lincoln and the contact was informed that the transmission needed to be replaced. An independent mechanic was contacted and the vehicle was towed to be repaired. The contact was also informed that the planetary gear needed to be replaced. The contact referenced the failure to NHTSA campaign number: 19V362000 (power train). The repair was still pending. The manufacturer was notified of the failure. The failure mileage was 100,000.

- Stamford, CT, USA

The contact owns a 2013 Ford Fusion. The contact stated that while driving with the gear shift lever in the drive position, the gear shift indicator started to shift between gears. The contact pulled over and the transmission ceased in gear. The contact was unable to drive the vehicle. The vehicle was towed to the residence and then to kings Ford located at (9555 kings auto mall rd, cincinnati, oh 45249 (855) 850-6175) where the vehicle was repaired under NHTSA campaign number: 19V362000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 101,000.

- Loveland, OH, USA

The contact owns a 2013 Ford Fusion. The contact stated that the low beam headlamps were extremely dim which caused a driving hazzard at night. The contact stated that there was no warning light illuminated during the failure. The contact referenced the failure to NHTSA campaign number: 12V553000 (exterior lighting). Additionally, upon start up on several occasions, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the service transmission warning light was illuminated. The vehicle was not taken to be diagnosed nor repaired. The manufacture was notified of the failures but offered no assistance. The approximate failure mileage was 100,000.

- Philadelphia, PA, USA

2013 Ford Fusion. Consumer writes in regards to shift cable bushing safety recall. The consumer requested to be reimbursed for the repairs due to the recall.

- North Olmsted, OH, USA

Check engine light came on. Codes indicated a transmission clutch issue. Online researching revealed this to be a frequent issue with mt vehicle type. Problem consistantly occurs when transmission kicks into passing gear or on prolonged trips (30 minutes to and 1 hour of driving time) using cruise control. This began occurring around November 15th and still occurs if I drive more than 30 minutes. Check engine light resets after the car sits unused for a day or two.

- Jacksonville, NC, USA

While driving and sometimes when the vehicle is changing gears it shifts extremely hard. Has done this since that car was bought. Brought to the attention of the Ford dealership where it was purchased but they say nothing is wrong even once transmission repairs had to be done because of the issue they still claim no fault.

- Bentonville, AR, USA

The contact owns a 2013 Ford Fusion. The contact stated that while driving at 55 mph, the vehicle engine revved with the see manual warning light illuminated. The contact managed to veer to the shoulder of the road and turn the vehicle off. The vehicle was restarted and it resumed to normal. The vehicle was taken to the dealer (camacho Mitsubishi 401 auto vista dr, palmdale, ca 93551 (661) 344-1000) where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was made aware of the failure and informed the contact to contact NHTSA to place a complaint. The failure mileage was approximately 98,069.

- Barstow, CA, USA

Transmission started slipping really bad even down shifting so hard felt like U hit something luckily I had an extended warranty so it should be covered. It's been 11 days I still haven't gotten my car back. Looked online seems like a lot of people have this same problem. I think Ford should be investigated for another potential faulty transmission

- Fresno, CA, USA

Was driving down the highway coolant over heating light came on then I started to lose power as if had no gas. Had to pull over to the shoulder

- Montclair, CA, USA

****note - need more information. Email not valid**** TL* the contact owns a 2013 Ford Fusion. While driving, the vehicle hesitated upon acceleration. Additionally, while in reverse, the vehicle moved forward without warning. The vehicle was taken to autonation Ford union city (4355 jonesboro rd, union city, ga 30291, (770) 674-6075) where it was diagnosed that the battery was faulty. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 40,000. The VIN was unknown.

- Fairburn, GA, USA

The contact owns a 2013 Ford Fusion. While the vehicle was in the park position, the shifter would move; however, the gear would not change. The contact examined the vehicle and noticed that the bushing was missing. The contact temporarily replaced the bushing with an aftermarket part. The contact took the vehicle to al paker Ford West palm beach (located at 1530 N military trl, West palm beach, fl 33409, 561-689-6550) where it was determined that the vehicle was not included in NHTSA campaign number: 18V471000 (power train). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, but could not assist because the VIN was not included in the recall. The approximate failure mileage was 169,823.

- West Palm Beach, FL, USA

The car stalled while driving at highway speeds without enough warning or time that would normally be required to bring it to a safe stop. Luckily I managed to avoid a catastrophe on this occasion. Subsequently, while I was waiting for a tow, I managed to get the engine started. But the stall reoccured a few minutes later (this time I was wiser and had moved over to surface streets). This on-off pattern would repeat itself several times. I never drove it on the highway again, after the first occurrence. For the sake of safety, I had it towed to the dealership for diagnosis.

- Canton, MI, USA

The contact owns a 2013 Ford Fusion. While driving various speeds, the vehicle shook, vibrated, and the rpms increased when the transmission switched from second to third gear. The cause of the failure was not determined. Sheehy Ford Lincoln of gaithersburg (901 North frederick ave, gaithersburg, md) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 28,350.

- Germantown,, MD, USA

The gear shift on the vehicle has broken twice I've had it temporarily fixed to hold it over. But it's dangerous for is saying they don't have a recall on my model but the recall they have on the gear shifts fits exactly what I'm going thru.

- Fayetteville, NC, USA

The contact owns a 2013 Ford Fusion. While driving 60 mph, the vehicle stalled. When the vehicle was restarted, the gear would not shift. The vehicle was towed to an independent mechanic for diagnostic testing and the contact was informed that an unknown piece in the transmission was causing the gear not to shift and that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall or warranty. The failure mileage was approximately 125,000.

- Jefferson, GA, USA

When driving the vehicle will give a notification in the dash about low coolant- service required. The vehicle will then 'shut off' in the middle of no (highway, city road, or even parking lot) where and will say it's over heated. Turn the vehicle off and then back on and it runs just fine for over 20 minutes and does it again. Had taken to the local Ford dealership and they 'fixed' the problem that lasted a week- they changed the thermostat, hoses, sensors.

- Conneaut, OH, USA

The contact owns a 2013 Ford Fusion. While the vehicle was in park, the contact attempted to switch gears and the transmission shifter cable snapped. The contact received a recall notification for NHTSA campaign number: 19V362000 (power train) prior to the failure. The notice stated "continue to safely drive your vehicle if you apply the parking brake before removing the key from the ignition". the vehicle was towed to the contact's residence. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 116,637.

- Kettleman City, CA, USA