10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
52,006 miles

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problem #37

Jun 142023

Fusion

  • miles
My turbo boosters keep causing my wastegate to malfunction and stay open. Causing my car to accelerate on its own. The pedal pulls itself down.

- Cameron, TX, USA

problem #36

Jan 272023

Fusion

  • 140,000 miles
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle decelerated. The contact stated that the vehicle was slow to accelerate. The driver was able to pull over. The check engine warning light was flashing on and off. The vehicle was towed to an independent mechanic who informed the contact that the vehicle had experienced transmission failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 140,000.

- Kalamazoo, MI, USA

problem #35

Apr 292021

Fusion

  • 120,000 miles
The contact owns a 2013 Ford Fusion. The contact stated while driving 20 mph, the vehicle failed to respond when the accelerator pedal was depressed. The contact stated that the engine coolant low service required message was displayed on the instrument panel. The vehicle was taken to the dealer and diagnosed with needing a piston to be replaced. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 120,000.

- Jacksonville, FL, USA

problem #34

Jul 282020

Fusion

  • 130,000 miles
Shifted gear to park, on the dashboard it was stuck in neutral yet the gear was in park. Could not move the shift handle, it was locked in place. Towed car to dealership. They reported the brushings needed to be replaced. This issue is similar to a recall placed on other Ford Fusion with the same year and model. The recall # is 19S16. Ford corporation said the recall did not apply to my vehicle even though it is the exact same issue they initiated a recall for the other Ford Fusion from two specific plants.

- Antioch, TN, USA

problem #33

Jul 092020

Fusion 4-cyl

  • 130,101 miles
The door is not latching shut it pops open when it feels like it. Driving down the street in the door popped open and it wouldn't shut also seems like the transmission won't stay in park at times it jumps when I'm driving it takes a while for it to go into gear I had it in park one day and the car was still moving

- Clifton Park, NY, USA

problem #32

Oct 012019

Fusion

  • 100,000 miles
The contact owns a 2013 Ford Fusion. The contact stated that while attempting to park the vehicle, the contact shifted the vehicle into reverse however, the vehicle failed to respond. The vehicle was shifted into neutral and the vehicle started to reverse. There was no warning light illuminated. The vehicle was taken to stamford Lincoln (212 magee ave, stamford, ct 06902), however, the mechanic was unable to duplicate the failure. The vehicle was then taken to rye Ford (1151 boston post rd, rye, NY 10580), where the mechanic was also unable to duplicate the failure. The vehicle was taken back to stamford Lincoln and the contact was informed that the transmission needed to be replaced. An independent mechanic was contacted and the vehicle was towed to be repaired. The contact was also informed that the planetary gear needed to be replaced. The contact referenced the failure to NHTSA campaign number: 19V362000 (power train). The repair was still pending. The manufacturer was notified of the failure. The failure mileage was 100,000.

- Stamford, CT, USA

problem #31

Dec 212019

Fusion

  • miles
Was driving down the highway coolant over heating light came on then I started to lose power as if had no gas. Had to pull over to the shoulder

- Montclair, CA, USA

problem #30

Oct 012018

Fusion

  • 40,000 miles
****note - need more information. Email not valid**** TL* the contact owns a 2013 Ford Fusion. While driving, the vehicle hesitated upon acceleration. Additionally, while in reverse, the vehicle moved forward without warning. The vehicle was taken to autonation Ford union city (4355 jonesboro rd, union city, ga 30291, (770) 674-6075) where it was diagnosed that the battery was faulty. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 40,000. The VIN was unknown.

- Fairburn, GA, USA

problem #29

Aug 172019

Fusion

  • 110,000 miles
While operating my vehicle from a stop to a rolling position, the transmission is not propelling the car forward like it should. I compare it to a manual transmission scenario where the clutch isn't released all the way, so the rpms rev-up, but the car moves forward a very slow pace. This has been going on for about 2 months now. Nothing seems to resolve the issue. This occurs everyday, regardless of engine temperature or weather.

- Overland Park, KS, USA

problem #28

Jun 072019

Fusion

  • miles
Have yet to receive a notice of the takata airbag recall and now my light is flashing on while driving. I've had 2 diagnostics done on my car before I fixed the issue and after I replaced the ABS sensor on my left front wheel and I'm still getting the same codes for my ABS, service traction control and hill assist lights. I have had my brakes replaced thinking that was an issue because my pedal is depressing to the floor while in motion and feels like it won't stop when turning to park. What else am I to do?

- Palmetto, GA, USA

problem #27

Mar 112019

Fusion

  • 70,000 miles
The contact owns a 2013 Ford Fusion. While driving 50 mph, the vehicle stalled without warning while the accelerator pedal was depressed. The contact attempted to depress the accelerator pedal again, which caused the vehicle to accelerate at high speeds. The contact regained control of the vehicle and took it to town Ford Lincoln (700 3rd St SE, East wenatchee, wa 98802, (888) 470-0454) to be diagnosed, but the cause of the failure could not be determined. The vehicle was repaired, but the failure recurred. The manufacturer was notified and advised the contact to file a complaint. The failure mileage was 70,000.

- Quincy, WA, USA

problem #26

Apr 012019

Fusion

  • 63,000 miles
While decelerating, the RPM jumps up to 4 or 5 and the cars shifts hard. Does matter if I am going up an incline or or flat plain road...it happens.

- Lithia Springs, GA, USA

problem #25

Feb 142019

Fusion

  • miles
Jumping during acceleration when the car is shifting gears. Car acts as of it wants to turn off.

- Cheektowaga, NY, USA

problem #24

Feb 012019

Fusion

  • 96,453 miles
Takat recall: Driving car warning light comes on then off too fast to see what warning is. While driving on a street, car tries to stop on own like hitting brakes which I am not.

- Augusta, GA, USA

problem #23

May 272018

Fusion

  • 123,000 miles
The contact owns a 2013 Ford Fusion. While driving approximately 55 mph with the air conditioner activated, the vehicle stalled without warning. Also, when depressing the accelerator pedal, it became difficult to depress. The contact was able to coast the vehicle to the side of the road. The contact powered off the engine and the vehicle failed to restart. Also, when the air conditioner was turned off, the vehicle restarted and was able to operate normally. The failure recurred twice when the air conditioner was in use. The vehicle was taken to phil long Ford of denver (7887 w tufts ave, denver, co 80123, (855) 981-0291) where it was diagnosed that a transmission flush was needed. The vehicle was repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 123,000.

- Denver, CO, USA

problem #22

Dec 242017

Fusion

  • 80,000 miles
My 2013 Ford Fusion titaniumtransmission went out at 80K. I was informed by the dealer that, "upon teardown found transmission case cracked and metal in transmission." Here is the letter describing the situation that I sent to the Ford dealer after many calls with Ford manufacture: I would really appreciate your assistance in dealing with my transmission repair, steering temporary locking, and check engine light issues with my 2013 Ford Fusion. On December 24, 2017, I started my car after taking my oldest son to get his haircut, when my Ford Fusion started to jerk, lose power, and steering locked when we attempted to drive away from the parking lot. I was really disappointed that my car, at such a young age, started to act up, but somewhat grateful it happened prior to leaving town on December 26th. My car has been at the dealership since December 26th, and I was finally informed of the hefty cost of the repairs this week (25 days later), for a new transmission. As you may understand, this is very discouraging because I only need nine more payments to pay off the car and don't understand why the transmission suddenly gives out and the steering temporarily locks before paying off the car. I'm perplexed by the denial from the Ford manufacture company to assist in this matter since this is a transmission product issue. Please explain, because I have several concerns: Is this the typical shelf life of a 2013 Ford Fusion transmission" if not, then it would appear to be a manufacture defect. If so, then the transmission and product of this make and model is not of good quality. Is the damage from a cracked transmission or the gears are defaulting to 5th gear or both? we would really appreciate you looking into this matter and assist with paying the costs of the transmission malfunction. What other solutions or recommendations do you have available"

- Carlsbade, CA, USA

problem #21

Sep 252017

Fusion

  • 42,160 miles
The contact owns a 2013 Ford Fusion. While stationary, the vehicle stalled without warning. The contact coasted to the right side of the road and was able to restart the vehicle. The contact, an independent mechanic, stated that the throttle body was faulty. Baystate Ford in South easton, Massachusetts (703 Washington St) was made aware of the issue and stated that there was no recall for the throttle body. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 42,160.

- West Bridgewater, MA, USA

problem #20

Aug 052017

Fusion

  • 64,000 miles
I bought a 2013 Fusion used last year I have had the car die going 70mph on the freeway several times and I have had the door fly open goinv 70 mph on the freeway and then wont close. Last week my car wouldnt go under 80 mph white smoke barreling from the exaust with two days previous a low coolant warning coolant was added. Car smelt like diesel fuel burning. Went thru a tank of gas in 30 min and the car now sits at Ford since the 5th of August waiting for tech to look at it. I already know its is a situation that Ford needs to recall after reading all these complaint. I could have died and my kids im so upset

- Euless, TX, USA

problem #19

Dec 232016

Fusion

  • 64,000 miles
Electronic throttle body malfunction, car was parked in a parking lot and after returning to my car I started it and put it into drive, as soon as I let of the brake and touched the gas peddle the car maxed out in RPM and the car accelerated on its own even after pushing on the brake resulting crashing into a light pole.

- Lambertville, MI, USA

problem #18

May 032017

Fusion

  • 88,000 miles
While driving on the beltway, the car accelerated then started slow down. I merged off of the beltway and onto a ramp to get somewhere safe. At the ramp the car light of the air bag came on then, the car came to a stop, and all the lights came on. And the hood of the car was smoking. I lifted the hood and saw the fire under the engine. We moved away from the car and luckily a man in a work truck saw us and had a fire extinguisher and put the fire out. The car is with the dealer but, nothing has been completed at this time. The car has been with them since 5/3/17.

- Nanjemoy, MD, USA

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