10.0

really awful
Crashes / Fires:
0 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
54,499 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

problem #113

Jul 112023

Fusion

  • miles
As I was going down the highway my car started smoking dramatically. There were no warning lights so I assumed it might be a belt. I pulled to the side of the road and opened the hood to find flames coming from the backside of the engine. I have had it in the shop now for the last two months and the initial thought was that the water pump could have caused the issue. However, after that set of repairs it was burning oil. Further investigation has shown that the head is cracked.

- Oshkosh, WI, USA

problem #112

Jul 082023

Fusion

  • miles
My fuel tank has an excessive build up of gasses and it causes a loud burping noise at the fuel door flap. I do have a Video of this incident.

- Cameron, TX, USA

problem #111

Apr 032023

Fusion

  • miles
I-??ve received a letter in March regarding this safety recalls and I not been contacted by the manufacturer for any remedy. I have not had this vehicle for a full six months. Now the break fluids leaks, there-??s an issue with a gasket, and I cannot longer drive vehicle due to the smell of something burning. The recall states it-??s an increasing risk of a crash. I have to search for transportation to and from work because I refuse to cause harm to myself or others. Safety Risk IF THE BRAKE FLUID LEAKS, YOUR VEHICLE MAY EXPERIENCE AN INCREASE IN BRAKE PEDAL TRAVEL TOGETHER WITH A REDUCTION IN THE RATE OF DECELERATION OVER TIME, INCREASING THE RISK OF A CRASH. Ford should provide another vehicle as a loaner until this issue has been resolved.

- Grand Rapids, MI, USA

problem #110

Apr 012023

Fusion

  • miles
An unknown component of the fuel system is faulty, causing a very strong odor of fuel to enter the cabin upon starting up, as well as when coming to a stop & idling. The manufacturer has not inspected the vehicle, but an automotive technician confirmed the odor and attempted to remedy the problem by replacing the evaporative system lines, with no change. Fuel lines and tank/vent were inspected, with no fault found. The odor can cause a feeling of illness & headache when driving. It is unknown if there is a leak which could lead to a fire. No warning lamps.

- Elk River, MN, USA

problem #109

Apr 092023

Fusion

  • miles
When putting gas and or driving in low idle car stalls As if the fuel pump is bad

- Albuquerque, NM, USA

problem #108

Jan 042023

Fusion

  • miles
2013 Ford Fusion with 99,799 miles on it; went out to go start it after work one day, unable to get into car or start car as battery was completely drained. Did not leave lights on etc. Had someone jump car; on way to repair shop, car shut down and would not restart; thankfully I was NOT on a highway. Since that time, it has had 2 new batteries placed in it, will run for about 5 minutes then shut off and you cannot restart it again; it has also been to 2 repair shops and is presently at the Ford dealership as my shop was not able to determine what was wrong. Cooling fan also noted to be running after car died yet still not able to restart. Read on Ford forums that this has happened to other Fusion owners of the same year.Up to this point, intermittently the battery saver message would come across the dash however I had that looked at and was cleared out. With the car just shutting down without any warning on a busy street in the city, this could have ended a lot worse: I could have been hit or even killed. No warning lights appeared on dash aside from powertrain light after it was jumped but after that, there was nothing. Car was essentially dead and I could not get it to restart. When it was running I could not get the car to go over 10mph in a 35mph zone

- Lansing, MI, USA

problem #107

Dec 012022

Fusion

  • miles
Gasoline leak from gas tank. The fuel sender failed at 60,000 miles, had it replaced. Vin not under recall. Now fuel leak from replaced fuel sender. Again Vin not in recalled units. WTF?

- Crestwood, KY, USA

problem #106

May 182020

Fusion

  • miles
The cars dashboard lights kept lighting up and not long after I was on the freeway and the car caught onfire under the hood and burnt down complete loss

- Stockton, CA, USA

problem #105

Nov 242021

Fusion

  • miles
My 2013 Ford Fusion SE had the high pressure fuel pump start leaking and dripped fuel on the exhaust and started the car on fire while driving down the road. This caused about $7,000 in damage but could have easily gotten out of control and caused injury or death to occupant(s). I reached out to Ford Motor Company and did a chat log asking for assistance and to make them aware. Ford Motor Company Case number CAS-34734107-H6J0Z5. What is dangerous about this design is that Ford chose to design and install a secondary high pressure fuel pump directly above the exhaust manifold and the engineers surely would have known the durability and longevity along with possible outcomes due to normal use over time. For the same reason you are not to refuel a hot engine, a fuel pump should not be placed directly over the exhaust manifold. I believe Ford Motor Company should be held accountable for their finished product liability. This is dangerous enough that they should remove these vehicles from service until a safe solution is available and deployed in my opinion.

- Wausau, Wi, WI, USA

problem #104

Oct 082021

Fusion

  • miles
When my fuel tank is filled the vehicle won't start and while driving the vehicle will stall out. The code on the check engine light comes back as P1450. This is telling me the canister purge valve needs replaced. After researching online I see this is a common problem for the 2013 Ford Fusion.

- West Branch, MI, USA

problem #103

Aug 012021

Fusion

  • miles
My car doesn't start after getting gas, it stalls while driving (which is very scary), feels like it's not getting enough gas at times and then will jump forward like it got too much gas at times. I took it to get it tested and was told it's the purge valve. This has been recalled in older models of the Fusion, as well as the Ford Focus. I have the same issue, but the 2013 isn't included in the recall. It needs to be covered under the recall because I'm sure my vehicle is not the only one. It's a huge issue, as it's not safe to drive.

- Saint Joseph, MI, USA

problem #102

Mar 222021

Fusion

  • 95,000 miles
2013 Ford Fusion titanium: Engine shakes then shuts its self off when starting the car and driving (huge safety issue, ) takes a minute to start then either runs fine or shuts off again. Took it to the dealership last year (2020) and they replace a fuel pressure sensor. My check engine light came back on then when off after a couple days. The code was the same as last time. I have another appointment with Ford on Friday. I spend so much money repairing this car. I'd rather trade it in than fix a new and old problem every 4 months.

- Hazelwood, MO, USA

problem #101

Jan 042020

Fusion

  • 70,100 miles
A check engine light appeared causing the owner (myself) to take the car into the dealership for diagnosis. The dealership diagnosed the vehicle as the canister purge valve and low pressure fuel sensor simultaneously failing. The only warning signs previously was the car stalling and turning off (dash board stayed illuminated). This would happen after starting the car and either putting the car into reverse or driving within the first few minutes. The vehicle was taken in for this issue and an issue was not able to be identified at the time. Upon owner investigation at a later date, it was discovered that these issued had been reported to be related.

- Houston, TX, USA

problem #100

Oct 152020

Fusion

  • 162,345 miles
I was driving to work and I heard a loud sound follow by oil pressure lost I pull over at a gas station and notice that all my oil was poring out out my vehicle.I than car for a tow truck to have my vehicle towed..why dis my vehicle do that.I did not make it to work...I had to call off was not happy about it.this situation cost me my job due to car failure..it happened on city street leading to high way.

- Parkersburg, WV, USA

problem #99

Feb 012020

Fusion

  • 120,000 miles
Purge valve sticking.

- Riverside, CA, USA

problem #98

Oct 092020

Fusion

  • miles
While driving I smelled a faint whiff of gasoline, moments later the car began filling up with smoke that spilled in through the heater vents. There was also smoke that was coming from under the hood. My husband & I jumped out of the car to run to safety and I saw fire under the front end of the car. Once the fire fighters arrived and extinguished the fire we were told it looks like the engine had caught on fire.

- Milwaukee, WI, USA

problem #97

Sep 282020

Fusion

  • 144,000 miles
My vehicle check engine light came on, scanned it and the code generated was P1450 which is the unable to bleed up fuel tank vacuum. This has had a affect on my car while driving it has stalled at high speeds on the highway, and has stalled at lower speeds as well and making a turn. It makes a loud vacuum noise and you can hear the whining or whistling of the pump or hose near the fuel tank under the driver door and under the hood. I looked up similar info on the Ford recall site and seen this recall # 18S32. So I called my local dealership service department and the informed me that it don't cover my Ford vehicle, but there's a recall for this, so I'm not understanding why it don't apply to my vehicle.

- Dayton, OH, USA

problem #96

Oct 052020

Fusion

  • 105,000 miles
Fuel fill inlet light on. Vehicle will not accelerate after second gear.

- Gresham, SC, USA

problem #95

Aug 082020

Fusion

  • 120,000 miles
Was driving down interstate and steering quit. Was going straight and managed to continue. Checked and found there were recalls but Ford dealer said it didn't cover my vehicle. Paid $1200 to repair and still have a hard clunk when I steer left or right. Currently driving and heard noise from fuel tank and determined a canister purge valve malfunction. Saw there may be a recall but also haven't found it for my car. Can you update me on possible recalls if any apply?

- Commerce, TX, USA

problem #94

May 072020

Fusion 4-cyl

  • 86,000 miles
I had my vehicle for 6 months within the 6 months I had the alternator, water pump, 2 coolant leaks fixed, spark plugs, driver seat, battery, timing belt, and now a undiagnosed problem that is taking 2 weeks and it is currently in the shop. These all happened when in motion.

- Ferndale, MI, USA

Read the next 20 complaints »