3 out of 4 of the doors latches have stopped working within 1 year span. The doors do not close. Vehicle was stationary/parked. Door was opened to allow entry and then would not close or lock.

- Clermont, FL, USA

Two weeks ago I was heading to work. Right before I got on the highway my car began to smoke. No alarms went off, so I pulled over to see what it could be the reason my car started smoking. When I lifted up the hood smoke came rolling out and I seen fire under the engine. I called 9-1-1 and they send the fire department out to put out the fire. Car is total lost

- High Point, NC, USA

Notice sent (May 2019) stating that the bushing in the transmission shifter cable may degrade over time. This may cause the transmission shifter cable to not be able to fully move the transmission to the selected gear position. If the driver attempts to shift to park in this condition, the transmission may not be in park position even though the shifter position indicates the vehicle is in park, and the "transmission not in park" warning may not appear. This could result in unitended vehicle movement, increasing the risk of injury or crash. I was told to bring my car (8/19/19 )but was told that the parts were not in. No accident has occured as of 8/19/19.

- Lawrenceville, GA, USA

My vehicle was parked in front of the gas pump. When I got ready to leave the store I tried to put my car in drive. The shifter would not move out of park. On the dash it showed the car was in neutral and the car acted as if it were in neutral. The emergency brake had to be put on once it was pushed away from the gas pumps. The car then had to be towed home because there was and still is no fix for the recall on my vehicle. The recall was issued in may and there is still no remedy but tge dealership insisted that I pay out of pocket for a temporary fix then be reimbursed later....if there was any kind of fix even a temporary one my vehicle shouldve just been fixed. I am not at fault here.

- Perkinston, MS, USA

My 2013 Fusion has a door latch that is broken. According to recall 15S16 this should be covered under a recall but, according to Ford, this is not a covered VIN, yet my vehicle was built in the same factory as the stated recall (hermosillo in 2013), therefore, should be covered. My vehicle is currently not safe to drive because of this issue.

- West Haven, UT, USA

My car cut off in the middle of the highway now my car is giving me the warning signal transmission not in park. This is the same warning I'm the recall. I've been try to get the dealer to fix it since I got the letter 3 months ago but they keep telling me they can't order the part they are busy. I almost got hit by an 18 wheeler due to this recall not being fixed. It's been 3 months and Ford still has not fixed the recall and I don't feel safe driving the car. I was driving on to 175 in columbia md when this happened.

- Hanover, MD, USA

The front passenger side door came unlatched while the car was in motion with a passenger sitting on that side and two people in the back seat. The door does not stay shut and one person had to drive it back home on the highway while the other person manually tried their best to hold the door shut the whole time. Passengers were uninjured and got lucky that there wasn't another car in the lane next to it while this happened. Called North central Ford dealership in richardson, tx as well as Ford Motor Company and neither parties are willing to help unless we pay for the door out of pocket as they claimed this specific car was not part of all the recalls that similar Fusion's and Focus's have been having. This family also owns a 2012 Ford Focus that same thing happened and was part of the recall and door was replaced by Ford. Ford refuses to understand and comprehend the severity of this life threatening issue and help their customers so that they can save money. Our lives were in danger and it's not a matter that needs to wait till more people die for it to be recalled. It's been 4 days and Ford gave us a case number and said they will look into it and we still don't have a car or a solution and this car is still in the house garage.

- Allen, TX, USA

Passenger side door latch broke and flew open on highway expelling contents of passenger seat onto busy highway. Dealer stated that the safety recall for the defective door latch was already performed on vehicle in 8/2017. That they "Ford" only warantees parts replaced by a safety recall for 1 year or 12,000 miles, so I am responsible for the repair as it is now simply a maintenance issue. When I originally called the service department the guys asked me if I had already had the recall performed. I told him to check the computer and see, that I only bring my vehicle to them, while he was looking he mentioned that they have been starting to see vehicles coming in again for the same repair even after the recall. Later he denied ever saying that me. So what is there to stop companies like Ford from replacing a part recalled for safety reasons, with another defective part and then simply stating that the warantee on the new part is only 12 months. This makes absolutely no sense to me, is there such a thing as a safety recall on the safety recall or is I go through the motions and my liability is gone" how am I to know if the dealer even did the recall in the first place and not just marked it complete? what are the odds that the exact part that was defective and recalled and replaced would fail again for the exact same thing it was recalled for to begin with" tried Ford not just dealer and got the same response on the 12 months or 12,000 miles response.

- Walkersville, MD, USA

Passenger door came open driving down the road, will not latch. Ford will not tow the vehicle to be repaired, will not offer us a loaner vehicle. I have rope holding the door closed.

- York, SC, USA

I have noticed that the paint in-between the windshield and the roofline. I have not seen this in other cars and it goes all the way down to the bare metal. This is not caused by rocks and other stuff flying up from the road. I am not sure when it started. I just noticed it over time and someone told me that they thought it was a manufacturer defect.

- Columbia, SC, USA

I returned to my park car opened and shut my front passenger side door, then opened the rear passenger door to restrain my grand children in there car seat and then walked around got in the driver side and started my vehicle and the passenger side door ajard light indicator came on. I reach over and pushed on the door and it was not latched. I got out and went to investigate further and realize it would not latch.it looked as though it was shut though it was not. Had to call my husband to come and check it out then we had to use a bungee cord to hold it shut. I called service and had them to check it out 7/17/2019 they informed me it was the same problem they had been having with the door latch recall though my VIN was not listed. They reported it to Ford and Ford still did not want to cover the expense or cover it in the recall because I had over 150,000 thousand miles and no extended warranty. This is a one owner call. This safety issue should be covered and all my door latches should be replaced at not cost to me. I did open a cas number with Ford customer relations though they didn't seem too concerned, what does my mileage or warranty have to do with a unsafe defective part that Ford is aware of?

- Sweetwater, TN, USA

The front passenger door latch failed and the door came open while I was driving down the road. The vehicle was in motion at the time this happened. I was on a residential street at the time. If I had been on an interstate or highway, this would have been a very unsafe situation. Apparently there was a recall for this issue in 2015 (recall # 15S16). Ford says the recall was completed on it in November 2015. I bought the vehicle used in may of 2016.

- Tecumseh, KS, USA

When in reverse backup camera sometimes just stays on the main screen, sometimes turns black and then message backup camera unavailable check with dealership, sometimes seems like picture is displaying backwards and sometimes it works fine.

- Wentzville, MO, USA

The bushing in the transmission shifter cable may degrade over time.

- Lancaster, CA, USA

My vehicle is having issues with my car not going into park. Last week I got home pulled in my driveway. I tried to put my car in park but the gear shift would not move. It was stuck in the drive mode. The only way I was able to stop my car from rolling into my house was by using the emergency brake. This is the second extremely dangerous recall with this vehicle. Previously I had a recall with the back passenger door latch. Driving with my children one particular day and the door opens. My personal opinion and based on my experience the 2013 Ford Fusion is a safety hazard and has not been manufactured properly.

- Lawrenceville, GA, USA

Smell of exhaust in cabin when heat was on at all times.

- Randleman, NC, USA

My driver door is not locking.. do to the door latch recall.. I have not yet got a recall on it.. my door will open while driving..

- Houston, TX, USA

When in park or driving my door opens up. My door will not lock and it's not safe driving my vehicle. And it's airbag singal on the dashboard.

- Houston, TX, USA

Car will not go in gear.

- Maplesville, AL, USA

Similar to recall number: 17V210000. My door latches on the passenger and the passenger rear door will not latch. This first door happened 10/16/18 and the second today 4/13/19. I had the first one fixed as part of my warranty. The second one just occurred. The vehicle was stationary and when the door was closed it just will not latch. The only reason I noticed was that the door indication light said it was open. If I had driven away it could of caused problems.

- Atlanta, GA, USA