10.0
really awful- Crashes / Fires:
- 9 / 6
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 51,886 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2013 Ford Fusion. Attorney representing consumer writes in regards to dealership refusal to repair safety recall, because of where the vehicle was purchased from.
- Deerfield Beach, FL, USA
I drive a 2013 Ford Fusion, which I purchased new from an authorized Ford dealership. By 3772 miles, the car began to downshift violently, upshift around 6 or 7 thousand rpms, not shift at all, the heated seat would come on by themselves with no indicator lights, the transmission gear indicator light stays on when the car is off and no key inside, the radio turns on and off at will when the car is parked and locked up, a severe odor of mildew comes from the A/C when first comes on, the trim molding keeps coming off, the car has lost a significant amount of power, the led lights in the tail lights stay on all night even after the car is turned off, and etc. These problems are inconsistent in nature with no identifiable conditions causing the series of non-conformities. Ford Motor Company hasn't been able to fix the car after numerous attempts. I am currently in arbitration.
- Hendersonville, NC, USA
After buying car I was driving off dealership lot, and braking for rumble strips I heard a popping noise from right rear of car.I had it back 7 times and it still not repaired. I'm quite concerned, and think it is a safety problem.the dealer ship and Ford tell me that they are working on it.yet here it is 10 months, and it still is not fixed.
- Easton, PA, USA
1. lane keeping departure system presents a danger to cyclists & pedestrians. Now that I am aware, I turn the system off; however, the steering wheel puts up a good fight when I tried to provide the cyclists room--an unnecessary issue that could of caused serious bodily harm or death. 2. the vehicle does not get the mpg as promised on the sticker: A great deal of unnecessary money was lost. 3. the electrical A/C unit no longer generates cold air, but the fan still runs.
- Washington, DC, USA
Purchased car on Nov 2 2013 returned to dealer 31 days later due to recall. Have requested buy back from Ford. Who would put there grandchildren at risk in this car with the possibility of a fire? I feel that they have known the problem existed but failed to admit it until some cars came back. Just want Ford to buy car back and will look at another model.
- Sugartree , TN, USA
- Easthampton, MA, USA