When I turned on the vehicle the dashboard system reported 'power steering assist fault'. I attempted to leave the driveway however the steering wheel did not work and as a result almost crashed into a neighbors vehicle.

- Stafford, VA, USA

My Ford Fusion 2013 has been running smoothly until I parked today outside usps to mail a package but while trying to back up later, my steering wouldn't move. Engine light was on with steering assist fault note.

- Easy Orange, NJ, USA

The power steering rack had an internal failure while the vehicle was stationary and parked. Went from working just fine to completely shutting off while parked in my driveway.

- Temecula, CA, USA

As soon as I started it the power steering assist fault light came on. Then the coolant overheating warning came on and de rated the vehicle. Then I shut it off. Was in my driveway

- Vinita, OK, USA

There is an existing recall in effect (NHTSA recall 15V250000) for Ford Fusion vehicles that could experience a dangerous lack of vehicle control due to the loss of power steering. I have a Ford Fusion energi 2013 (model year overlapping that of the existing issue), experiencing a loss of power steering. Is there a reason my VIN/model were not included?

- Verona, WI, USA

On Jan 7th and 8th I noticed when I started my car the steering wheel would jerk once then stop. Both days I drove it and I had no other issues. On Jan 9th when I started my car there was no jerk, but later that night when I was going to the store I pulled out and the steering wheel got really hard to turn almost causing me to hit another car and then the power steering assist fault light came on. I ended up just parking it in front of my house since I was too scared to drive it and didn't know what was going on with my car. I didn't drive it that Sunday or Monday. Tuesday I had no choice but to drive it to work and it was a pain, but that evening when I got off and started my car the steering wheel jerked twice and everything was back to normal and I could turn with ease. The next day it was still fine, but Thursday morning the same thing happens. The steering wheel jerked and the warning came back up and has been on since then. I've read so many complaints online about people have the same issue with this year and model and all are wondering why there hasn't been a recall on it.

- Waco, TX, USA

The contact owns a 2013 Ford Fusion. The contact stated that while her husband was driving at an unknown speed, the vehicle loss power steering functionality. The power steering failed to regain proper functionality. The vehicle was driven with manual steering. The contact contacted thornhill Ford (500 Ford fair ln, chapmanville, wv 25508, (888) 460-6364) and was informed that the vehicle was not included in NHTSA campaign number: 19V632000 (steering). The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was unknown.

- Logan, WV, USA

I had started my car one morning and noticed some "dummy" lights had not gone off. I then got a notice about "hill side assist not available" that was weird as I was on a flat surface. Then I also got a notification that said "service advancetrak". the warning lamps that stayed illuminated are ABS, front airbag, stability control, and stability control off lights. While I drove off, the steering was affected as well, it wasn't like I had no power steering, but it was definately more difficult to steer. I got to work, called the dealer, made an appointment for my car to be looked at. Which was thenext day. When I went back to my car after work, the warning lights and notifications did not appear. The next day, went to the car, going to work, all the lights appeared again. Car went to the shop and was told the speed sensor and hub need to be replaced. The total cost is $635 for repairs. I have seen lots of complaints of this sort for my year of car. I believe a recall should be issued.

- Devils Lake, ND, USA

Randomly I will get the service advancetrac, hillstart assist not available, and traction control lights. It will be hard to steer for a few minutes, sometimes it will shake a little, and then the problem will go away and it will run fine. I live in Florida so I'm not dealing with any hills or snow, and I don't drive my car in the rain. Completely dry and flat roads, and it still happens. Can't find a recall or anything, will be getting it serviced soon

- St Petersburg, FL, USA

Loss of power steering on car and power steering assist fault message displayed. Thankfully this happened when we started the car before we left the house with it.

- Belton, MO, USA

The contact owns a 2013 Ford Fusion. The contact stated that the power steering failed. The power steering warning light illuminated indicating service power steering now. The vehicle was taken to herb chambers Ford of westborough (310 turnpike rd, rte. 9, westborough, MA 01581) but was not diagnosed nor repaired. The contact was referred by the dealer to the manufacturer for assistance. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 19V632000 (steering) and referred the contact to NHTSA for assistance. The failure mileage was approximately 101,333.

- Shrewsbury, MA, USA

The contact owns a 2013 Ford Fusion. The contact stated while driving at 30 mph, the vehicle loss power steering functionality. The contact's son was able to steer the vehicle off the roadway. The contact called an independent mechanic and was advised that the vehicle was able to be carefully driven home. The contact called inskeep Ford (2651 w main St, greenfield, in 46140, (317) 462-1470) and was informed that the failure was with a steering column gear malfunction. The contact was quoted a repair cost of $2,421. The manufacturer was not contacted. The failure mileage was 49,594.

- Fishers, IN, USA

Turned on car and put into drive then several warnings came on and I lost control of steering.

- Fishers, IN, USA

Power steering assist fault went out while the car was in motion on a highway. It still steers but with much effort and with slow response.

- Plainfield, IN, USA

Power steering assist fault

- Hudson, NH, USA

My 2013 Ford Fusion is experiencing power steering loss. I have experienced steering loss at start up, on the road driving, mid-turning, and when I hit a small bump or rocky surface. The messages that appear include 'power steering assist fault and service advancetrak'. I was told this was a common occurrence among Ford with electrical power steering and was quoted $2000 to replace the entire steering column. After sending my vehicle in to a Ford dealership 8+ times, I finally gave up and requested for a refund. Research shows that Ford recalled a number of vehicles including the same name and model as my 2013 Ford Fusion, however my VIN was not included in the recall. I think Ford manufacturer needs to expand their recall regions to include all those who are experiencing this same issue. My vehicle is too young and does not have more than 105,000 miles to be experiencing this type of issue.

- Bixby, OK, USA

The contact owns a 2013 Ford Fusion. The contact stated while reversing from a parking spot, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not drivable. The vehicle was towed to the local dealer rochester Ford located at 4900 us-52, rochester, mn 55901, (507) 288-7564, to be diagnosed. The contact was informed that the rack and pinion and steering gear needed to be replaced. The vehicle had been repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 13V232000 (steering) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 75,586.

- Mantorville, MT, USA

Got in car to start and drive to work. Dashboard lit up with warnings on steering system failure, forward anticollision system failure and antiskid system failure. Vehicle has lost power steering and unable to drive.

- King George, VA, USA

Steering wheel is loose.

- North Lauderdale, FL, USA

On multiple occasions, driving at speeds over 60mph for more than 50 miles, causes a system alert that says steering assist fault and the power steering goes out. The first time I was able to pull over before the power steering went out. The next time, my boyfriend was driving and he had to veer onto the shoulder. Most recently, my grandmother drove my car to the airport and was unable to get the vehicle out of traffic turning into the airport as she was not strong enough to maneuver the car into the parking lot. I regularly keep up with all necessary maintenance and have brought the car to modica brothers as well as a local mechanic and they have both told me it is bolt corrosion as they assessed all other possibilities. Upon research, I found a recall for Ford Fusion manufactured in hermosillo in 2013 under recall #19S26. I contacted Ford about having my car added to the recall and was advised to reach out to NHTSA. As this is a big safety hazard, I wish to have this addressed immediately.

- Vidor, TX, USA