10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 63,831 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2013 Ford Fusion. While driving, the vehicle jerked. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was an electrical failure and the transmission needed to be reset. In addition, the front lower control arms on both sides of the vehicle detached. The dealer and manufacturer were not notified. The vehicle was not repaired. The approximate failure mileage was 124,973.
- North Chicago, IL, USA
Vehicle was parked off road on a dirt sloped part of land. Brake was depressed and vehicle's transmission was placed in park, although the P indicator on the dash did not illuminate. Upon releasing the brake, the vehicle slowly began rolling in reverse. I depressed the brake pedal a again and upon letting go the vehicle continued to roll backwards. I engagred the parking brake in which the vehicle stayed in place. I tried to start the car, but engine would not turnover. I popped the hood to look for any problems and found the tramission linkage completely off tramission. I manually turned the transmission selector all the way fordward to park, resulting in the dash P (park) illuminating. I the set the linkage back on the selector and ziptied the linkage and selector together to make it home.
- Luray, TN, USA
The contact owns a 2013 Ford Fusion. While driving and when making a right or left turn, the vehicle made a loud clicking noise coming from the front driver side wheel. The vehicle was taken to an independent mechanic where it was diagnosed that the cv boots and axle failed and needed to be replaced. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was contacted and referred the contact to NHTSA. The approximate failure mileage was 82,000.
- Independence, KS, USA
*center seat belt sticks when left side rear seat is down and won't move back to up right position with out removing seat belt bolt under rear seat.*transmission leaking from left out put seal.*rear shocks leaking-notice lack of control rear of car rough roads.
- Stevensville, MD, USA
The contact owns a 2013 Ford Fusion. While driving 15 mph, the vehicle hesitated and lost power when coming to a stop. The vehicle was taken to the dealer where it was diagnosed that oil was leaking from the front driver side axle into the transmission, which was causing the transmission to fail. The vehicle was not repaired. The approximate failure mileage was 90,000. The VIN was not available.
- Goodrich, MI, USA
2013 Ford Fusion titanium rear shocks are bad at 44,000 miles. When rough road is hit the vehicle becomes unstable and the rear end bounces excessively. When trying to find replacement oem parts at dealership, they state the part is backordered until at least Dec 23 2014. When trying to find aftermarket replacements, there are none available from major marketers.
- Owensboro, KY, USA
Vehicle driver was driving on a public road approximately 35 miles per hour when a thud was heard and the right front of the vehicle went down similar to having a flat tire. The driver stopped the vehicle as the steering and braking was adversely affected. After getting out of the vehicle and seeing what happened the driver saw that the right front wheel was out of its normal configuration with the wheel at approximately a 45 degree angle with the top of the wheel pointing inward toward the engine and the bottom of the wheel point outward toward the right. After a tow vehicle was called and picking up the vehicle, it was discovered that the right front aluminum lower control arm broke straight across where the lower ball joint was pressed into the control arm. This caused release of the lower axis connection of the wheel spindle and broke the right front driveshaft, tie rod, and bent the strut. This is a catastrophic failure of the lower control arm with potential to cause serious injury to the driver and any other vehicles or pedestrians. Ford is trying to disclaim and play down this failure saying that is not the fault of their defective lower control arm. I feel all vehicles of this kind have the potential to fail in the same way and should be immediately inspected for signs of cracking on the lower control arm.
- Albuquerque, NM, USA
Making a right turn into a street. Ball joint snapped loose causing car to bottom out. Towed car to dealer and they want to make an excuse saying this is an accident and warranty will not cover. No accident. Just faulty parts. It's a shame. Provided pictures to prove not accident..
- Lots Angels, CA, USA
- Coolidge, AZ, USA