3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,348 miles

About These NHTSA Complaints:

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problem #15

Sep 012020

Fusion

  • miles
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 20V177000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Parks Ford of wesley chapel (28739 fl-54, wesley chapel, fl 33543) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Tampa, FL, USA

problem #14

Oct 132016

Fusion

  • 18,213 miles
The contact owns a 2014 Ford Fusion. The contact stated that the vehicle made a grinding noise. The vehicle was taken to the towne Ford of redwood city dealer, located at: 1601 el camino real, redwood city, ca 94063, where the technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. Also, the contact received NHTSA campaign number: 20V177000 (latches/locks/linkages) and the same dealer ordered the parts and scheduled an appointment. The vehicle was not repaired. The contact referenced a tsb number: 17-0030. The failure mileage was approximately 18,213.

- Woodside, CA, USA

problem #13

Jul 302020

Fusion

  • 0 miles
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 20V331000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact called the jones Ford located at 1932 North pinal ave, casa grande, AZ 85122, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when parts would be available. The contact stated that the rear passenger's door failed to lock securely. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Casa Grande, AZ, USA

problem #12

Jul 302020

Fusion

  • 55,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the front driver's side door latch was defective. The contact stated that the door failed to lock securely when closed. The vehicle was taken to sterling mccall Ford located at 6445 southwest fwy, houston, tx 77074, who indicated that the part needed to repair NHTSA campaign number: 20V177000 (latches/locks/linkages) was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000.

- Houston, TX, USA

problem #11

May 282020

Fusion 4-cyl

  • 87,000 miles
The front passenger car door will not lock in place the latch seems to be broke and nothing was done to it out of the norm so I have no clue why but it is a safety hazard because I can't drive with the passenger side door opening and closing as I blow through the wind the vehicle was stationary when the door would not close I was at a 7 eleven parked when my friend came back to the car it would not stay closed.

- Los Angeles, CA, USA

problem #10

May 082020

Fusion

  • 80,000 miles
The contact called on behalf of her son who owns a 2014 Ford Fusion. The contact stated that while her son was driving at 30 mph, the driver door opened without warning. The contact's son held the door close after the door failed to latch securely. The contact drove the vehicle to his residence. The vehicle then was taken to larry H. miller Ford mesa (460 E. auto center dr, mesa, AZ 85204, (480) 569-7713) where the vehicle was inspected. The contact was informed that the door latch needed to be replaced. The contact referenced NHTSA campaign number: 17V210000 (latches/locks/) as a possible remedy to the failure however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

- Tempe, AZ, USA

problem #9

Sep 012017

Fusion 4-cyl

  • miles
2014 Ford Fusion. Consumer writes in regards to no child safety lock on passenger side of vehicle after safety recall was performed.

- Omaha, NE, USA

problem #8

Oct 032019

Fusion

  • 60,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the front passenger door failed to close and was inoperable. There were no warning indicators illuminated. The contact called phil long Ford of denver at (303) 557-5913 (7887 w tufts ave, denver, co 80123) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contacted stated that the failure was similar to NHTSA campaign number: 15V246000 (latches/locks/linkages). The failure mileage was 60,000.

- Littleton, CO, USA

problem #7

Jun 152019

Fusion

  • 118,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the rear driver's door would not lock or remain secured. The vehicle was not diagnosed or repaired. Holmes & tuttle Ford (660 West automall dr, tucson, AZ) and the manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 17V210000 (latches/locks/linkages); although, the vehicle experienced the same failure listed in the recall. The failure mileage was 118,000.

- Marana, AZ, USA

problem #6

Jun 152019

Fusion

  • 52,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the rear passenger door did not lock. The contact stated that the failure occurred one other time, but she was able to secure the door. The vehicle was not diagnosed or repaired. The contact planned to schedule a repair appointment. The dealer was not notified. The manufacturer was notified and stated that the VIN was excluded from NHTSA campaign number: 17V210000 (latches/locks/linkages). The approximate failure mileage was 52,000.

- Salem, AL, USA

problem #5

May 122015

Fusion 4-cyl

  • miles
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V246000(latches/locks/linkages), 16V875000 (seat belts), and 18V167000(steering). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim tidwell Ford (2205 barrett lakes blvd, kennesaw, ga) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Acworth, GA, USA

problem #4

Nov 152016

Fusion

  • miles
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V246000 (latches/locks/linkages) and 16V875000 (seat belts) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called bowditch Ford located at 11291 jefferson ave, newport news, va 23601 at phone number: (757) 595-2211 where it was confirmed that the parts were not available for the recall remedies. The manufacturer was not notified of the issue. The contact had not experienced a failure. (VIN tool confirms parts not available/parts distribution disconnect).

- Newport News, VA, USA

problem #3

Jul 312016

Fusion

  • miles
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V875000 (seat belts), 17V210000 (latches/locks/linkages) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer (village Ford located at village Ford located at 11660 us 441 S belleview fl 34420) where it was informed that the recall remedy parts were on back order. The manufacturer was not notified of the failure. The contact had not experienced a failure. The VIN was not available. Updated 09/01/17 the consumer stated the vehicle was repaired on 7-31-2017. Updated 09/05/2017

- Lady Lake, FL, USA

problem #2

Apr 142017

Fusion

  • miles
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V246000(latches/locks/linkages) and 16V875000 (seat belts). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The hertrich Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V875000 (seat belts). Parts distribution disconnect for NHTSA campaign number: 15V246000(latches/locks/linkages).

- St Michaels, MD, USA

problem #1

Feb 012016

Fusion 4-cyl

  • Automatic transmission
  • miles
The contact own a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 15V246000 (latches/locks/linkages) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called raceway and fritz dealers, located in riverside ca, four times where it was informed the remedy part was not available for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect...updated 08/22/17..

- Moreno Valley, CA, USA