10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
35,525 miles

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problem #74

Jun 152024

Fusion

  • miles
I currently believe that the break pedal bumper has failed. My brake tail lights are permanently on, even when the car is off & unoccupied. My cruise control has been disabled and throttle control has been sporadic. The accelerator pedal does not respond properly when driving, it will either give no response or a sudden surge of power (Usually up to 5000 RPM), cause unsafe driving conditions and the inability to maintain accurate control of the speed of the vehicle. This may be because the vehicle thinks the brake is constantly being pressed. The vehicle is also a push button start and I can start it without pressing the brake, which leads me to believe it thinks the brake is always on. I've read there was a recall previously for brake bumpers, but it did not cover my location. I believe that recall needs to be expanded. I have found a yellowed (from age, was probably clear) chunk of a rubber washer/gasket on my floor board under the brake pedal. I have my vehicle scheduled to be looked at by a Ford dealer on Tuesday the 18th. There are no warning lights, messages, or anything else that indicates that the vehicle believes there is an issue. I can instruct the Ford dealership to hold onto the part, if it is the issue and if the NHTSA wants it, assuming I get a response prior to my appointment.

- Middletown, OH, USA

problem #73

Jul 252023

Fusion

  • miles
See attached document from complainant

- Rahway, NJ, USA

problem #72

Dec 012022

Fusion

  • miles
See attached document from complainant

- Cary, NC, USA

problem #71

Apr 172023

Fusion

  • miles
Turned vehicle on one day & the parking break light came on, attempted to disengage with the parking break button but nothing released the breaks. Wouldn-??t let me move the car when in drive. After trying to disengage with the button many times, decided to undo the battery because its electric & i was hoping to reset it & wait 20 mins. After doing so the release parking break warning, park break malfunction warning & parking break light was still on & it still didn-??t move for another 20 minutes then suddenly after putting it in drive again it let me move. Now the release parking break warning, park break malfunction warning & the parking break light stays on even when actively driving & beeps the entire drive. No auto shops I-??ve been to knows how to fix this! HELP PLEASE

- Calumet City, IL, USA

problem #70

Aug 152023

Fusion

  • 70,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that while making a right turn into the driveway, the power steering assist failed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V250000 (Steering). The contact stated that while depressing the brake pedal, there was an abnormal vibration coming from the brake pedal. The cause of the failure was not yet determined. The local dealer was not notified of the failure. The failure mileage was 70,000.

- Desoto, TX, USA

problem #69

May 192023

Fusion

  • miles
Seatbelt failed during collision did not lock fully extended and did not retract brakes did not engage right away

- Lincoln, NE, USA

problem #68

Mar 042023

Fusion

  • 104,000 miles
The contact owned a 2014 Ford Fusion. The contact stated that while his daughter driving approximately 35 MPH and approaching a stop light, the driver pressed the brake pedal to stop the braking system malfunctioned and the brake pedal extended to the floor causing the vehicle to drive into the intersection and crash into a second vehicle. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was driven away. The cause of the failure was not yet determined. The vehicle was destroyed and parked in the contacts residence. The manufacturer and local dealer were not notified of the incident. The failure mileage was 104,000.

- Augusta, KS, USA

problem #67

Mar 152023

Fusion

  • miles
Ford Fusion was traveling about 40 miles per hours then driver pressed on the break pedal and the car while hearing breaks continued traveling 25- 30 feet. I was in the back and could clearly see the driver pressing on the break pad all the way down.

- Bronx, NY, USA

problem #66

Apr 252023

Fusion

  • miles
My brake pedal began losing pressure while driving. the low brake fluid light and a beeping tone started and stopped intermittently when applying the brakes. I made it safely home that evening. The next morning there was no brake pressure on the pedal and a puddle of fluid in the garage. I have had issues getting Ford and my local dealership (Joe Machens Ford) to tow my vehicle for repairs and supply me with a loaner vehicle in the meantime. I was told I would have to pay to fix the issue myself or wait for parts to be made available in Q3 2023 by the Ford representative over the phone.

- Columbia, MO, USA

problem #65

Sep 272022

Fusion

  • miles
This is actually not a complaint. The recall for my 2014 Ford Fusion has been completed. Recall 23S12/NHTSA Recall 23V162. The brake lines leaked last fall sometime, so I had it repaired at a local auto repair shop, not a Ford Dealer. After the repair, I got the recall notice. I took the notice and my receipt to my Ford Dealer, Borgman Ford, Grandville, Michigan. I was reimbursed by them for the cost of the repair. Evidently, they did not enter into the database that the repair has been done, because I am still getting the recall notices. Getting the notices is not what bothers me, it's that if and when I decide to sell or trade it in, the recall will show not complete. I would appreciate it if you could complete the recall notice.

- Jenison, MI, USA

problem #64

Mar 302023

Fusion 4-cyl

  • miles
2015 Ford Fusion. Consumer writes in regard to brake failure. The consumer stated that Ford will not reimburse them for all repairs.

- Loganville, GA, USA

problem #63

Mar 152023

Fusion

  • miles
While riding in the above vehicle we were going about 40 miles per hour. Then about 50 feet in front of us there was a vehicle that was reversing. The driver hit the break very hard but the vehicle was not slowing down. While I understand that the recent recalls of 2013 - 208 Ford Fusion sedan were not for hybrid vehicles. I think the hybrid also have the same issue or have a different with the brakes of the car.

- Bronx, NY, USA

problem #62

Mar 222023

Fusion

  • miles
Brake fluid leaks. Mechanic cost too much to fix. Said it might be master cylinder.

- Pipe Creek, TX, USA

problem #61

Feb 132023

Fusion

  • miles
Brakes suddenly went out while vehicle was in use. Brake pedal went all the way to the floor and emergency brake did not work or secure vehicle. No dash warnings or lights showed up in advance for warning. Vehicle was towed to mechanic where it was confirmed that a part of the brake line had ruptured on the passenger side and would not allow fluid to be retained. Repair Cost was paid out of pocket and owner was out of work 2 day.

- Millbrook, AL, USA

problem #60

Feb 072023

Fusion

  • miles
Brakes failed, hoses

- Manahawkin , NJ, USA

problem #59

Nov 292022

Fusion

  • miles
While driving heard a noise and saw a warning light on the dash light up, took it in to be checked and was told the brake hoses just suddenly busted.

- Dearborn, MI, USA

problem #58

Dec 192022

Fusion

  • miles
2014 Ford Fusion front brake line burst without warning leaving the vehicle with no braking power and low brake fluid light on.

- Davenport, IA, USA

problem #57

May 112022

Fusion

  • 115,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that on numerous occasions while driving at various speeds, she had to apply extra pressure to the brake pedal to stop the vehicle. Several unknown warning lights were intermittently illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.

- Denver, CO, USA

problem #56

Nov 172022

Fusion

  • miles
At 87549 miles the right front hydraulic brake hose ruptured under braking causing near complete loss of braking ability for the vehicle. The mechanic who replaced the hose said it failed at the wheel side connector fitting causing near complete loss of brake fluid in the braking system. There were no warning lights or messages prior to the hose failure. I requested the hose be saved and it is in my possession. The vehicle was not inspected by any other party.

- Athens, IL, USA

problem #55

Oct 242022

Fusion

  • miles
UNKNOWN. I just know something not right with my car. My brake lights will not turn off. There is something wrong with well i think there is something wrong with the transmission and steering. It just needs an all over inspection honestly. I need help, idk what else to do. I have to get back and forth to work! Help!!!

- Monroeville, AL, USA

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