10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 101,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Ford Fusion. After parking the vehicle, it caught on fire without warning. The contact noticed flames and smoke after the door was opened. The seat was burned. The fire extinguished on its own. The vehicle was towed to the dealer. The technician diagnosed that the fire was due to an outside source; however, the police report and insurance company diagnosed that the failure was caused by faulty wiring. The manufacturer was made aware of the failure. The vehicle was not repaired. A police report was filed. The failure mileage was 141,000.
- Trappe, MD, USA
- Hazard, KY, USA