10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
56,238 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #138

Jul 232022

Fusion

  • miles
The engine would not product power from stop to driving speed. This became evident when we were trying to accelerate to make a left turn through oncoming traffic. We were almost in an accident as the car / engine would not accelerate under partial or wide open throttle. I had my wife, child, and a child's friend in the vehicle at the time this issue first occurred. The Vehicle is currently in my position in front of my house. It is available for inspection if needed. The vehicle was inspected and was shown to have no compression in cylinder #2. This was causing a misfire in cylinder #2. This was causing the loss of power. There were no indicators prior to the loss of power. This vehicle was in the same shop a month and half prior to replace a water pump and belt.

- Gilbert, AZ, USA

problem #137

May 052021

Fusion

  • miles
Yes check engine light came on. On the high way and my car started jerking back and forth out of control I could have been rear ended and my car started to slow down my gas peddle would not allow me to accelerate I did get to side of high way and had to figure out where to get a tow truck i put my car in shop I-??ve been told I need a new transmission and I wasn-??t able to fix that on my own ford has sent me a recall letter but only to fix half of my transmission and also my brake peddle got recalled I really need these problems fixed and done right not sure who I-??m suppose to reach

- Country Club Hills, IL, USA

problem #136

Jun 262022

Fusion

  • miles
My vehicle's engine or turbo randomly started sucking coolant and blowing white smoke from the exhaust.

- Cincinnati, OH, USA

problem #135

May 012022

Fusion

  • 91,000 miles
The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he then performed a diagnostic test on the vehicle and replaced the spark plugs; however, the repair did not fix the vehicle. The contact stated that he then took his vehicle to the dealer and was informed that the coolant had leaked into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.

- Olathe, KS, USA

problem #134

Mar 192022

Fusion

  • 74,000 miles
The contact owns a 2014 Ford Fusion. The contact stated while driving 73 MPH on the highway the vehicle started shaking then she pulled over to the side. NHTSA Campaign number ( 17V209000 Engine Cylinder)) The contact had the vehicle towed to an independent mechanic and the vehicle was diagnosed as the engine needs replaced. The warning lights did illuminate stating the engine cords were overheating. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000.

- De Soto, IA, USA

problem #133

Apr 072022

Fusion

  • miles
Had a new rebuilt transmission after having less than a year now gears getting stuck and won't shift. And as your driving it does and rough idle. Seems to be never ending!

- Spokane, WA, USA

problem #132

Nov 012021

Fusion

  • 165,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that on multiple occasions; the vehicle failed to start up after refueling the vehicle with gasoline. The contact also stated that while driving at various speeds, the vehicle stalled with the check engine and manufacturer control warning lights illuminated. The contact had initially taken the vehicle to a dealer where they diagnosed the vehicle with a fuel evaporation leak. As the failure persisted, the contact took the vehicle to Angela Krause Ford (1575 Mansell Rd, Alpharetta, GA 30009) where she was informed that there were recalled on her vehicle for the canister purge valve which the dealer related to the failure; however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to NHTSA. The vehicle was not repaired. The failure mileage was approximately 165,000.

- Alpharetta, GA, USA

problem #131

Dec 022021

Fusion

  • miles
I just boight this ca 10/22/21 from a local dealership, I realized the car had issues by the 3rd day after when the car had a front tire blowout and after I repaired both tires on drivers side I contacted the dealership to talk to them about the alignment cause the car was pulling. The dealership had there automotive specialist drive the vehiacle.the diagnosis to my complaint was that the vehicle was fine and would make to California and back. About a week later the car was giving me error that the charging system needed attention. The dealership has given me limited warranty when I purchased but have a strict rule about bringing in vehicle by 9am but I was unable to get a scheduled date confirmed so I tried charging the battery with cables at that point the cables caught on fire after difusing that issue I was able to jump car and get home the next day I purchased a battery charger and charged my battery at home for 24 hours. I appplied battery in the car the day after and wemt to test drive it, it left me stranded and I had to have it towed home the car had completely shut down at that point so I took in my own hands to just send it to the local Ford dealership instead of the dealership where I bought car from cause the length of time it takes to get them to call you back is lengthy and I need to get to work and back its important so I had car towed from my home to maxwell Ford. I also had learned of 6 recalls that had been left unattended to so I figured I would get those fixed at the same time as the issue with the battery. The vehicle has been in the shop since the 11th of December with now a cost of almost 5600 dollars and thats where I am with things.

- Austin, TX, USA

problem #130

Jul 012021

Fusion

  • miles
I have a 2014 Ford Fusion SE 1.5L. Months ago i had drove it and it over heated and i put antifreeze and it ran right back up, the next day it wouldn-??t start went to the shop got it fixed ran for a day then the next day it stopped again. Any suggestions of what-??s going on.? They said i would have to replace the whole engine if so how would i know if i have the cylinder temp sensor or not. I see many cases of it so wanted to will Ford be covering for this defect

- Lillington, NC, USA

problem #129

Nov 042021

Fusion

  • miles
Had issues with Ford Fusion not shifting into a higher gear. Car would Rev up to over 4RPM and still wouldn-??t shift up. (Automatic) Could-??ve caused a crash had it happened driving on a highway. Took car to the mechanic and I just found out from the mechanic that it needs a new transmission! My car is mainly used for commuting and has about 150000 miles on it. I have looked up issues with this vehicle and this is a known issue! HELP! FORD should be recalling the bad transmission and fixing the problem!

- Puyallup, WA, USA

problem #128

Nov 052021

Fusion

  • miles
Engine has failed and what I-??ve been hearing and reading all over the internet it-??s a common problem in 1.5 engines I need an entire new engine because the coolant was leaking into the motor

- St Louis, MO, USA

problem #127

Oct 032021

Fusion

  • miles
Transmission shifter cable bushing worn out-?? dealership can-??t get me in in a timely manner to diagnose/repair and didn-??t provide with a rental car or loner.

- Madera , CA, USA

problem #126

Oct 012021

Fusion

  • miles
My 2014 ford fusion eco boost was cranked, a message popped up about overheating and the pedal went out. 2 Car shops later, ive replaced the thermostat, water pump and timing belt to find now it has a cracked engine. I have never missed a oil change and always kept fluids in my car, it has less than 60,000 miles. This a a defective issue in a court case strung out for years about allecoboosts. People are buying these cars like me, i paid $26,000 for mine and having the engine blown shortly after and all ecoboosts are. This is a ford issue and I should not be held responsible to pay for a new engine, esp when it will happen again with the new engine as it is a defect from ford !! See link ! https://fordauthority.com/wp-content/uploads/2019/04/2020-Ford-Escape-Exterior-021-Titanium.jpg

- Smyrna, GA, USA

problem #125

Sep 242021

Fusion

  • miles
Coolant intrusion into cylinders two and three. Replacement of full engine required 76k miles. Vehicle stalled on interstate in heavy traffic. Technical service bulletin posted by Ford motor company regarding above issue.

- Peachtree City, GA, USA

problem #124

Sep 102021

Fusion

  • miles
Coolant level low indicator comes on. Checked level and looked low but I take cap off and level normalized as if there was suction on the reservoir. Replaced the cap. Nothing changed. When I would start the car it would run like it-??s misfiring and sometimes stall out completely. Check engine light would come on. Kept checking coolant and it wasn-??t low. Sounds like a bad sensor, right? I-??ve kept up on my recalls and it had been replaced when that recall came out. I told my mechanic about the issue when I brought it to the shop for oil change and brakes/tires/rotors. He could not replicate the problem because the car kept clearing the code and it never misfired when he started it. (I should mention that at first this was an intermittent issue when it started in July.) I had no choice but to drive the car when I went to visit my mom 5 hours away in early august. I went to start the car in her driveway one morning and within seconds the temp gage went all the way to hot. Obviously the car can-??t actually overheat that fast, but regardless, it went into limp mode. This time the coolant level actually was low, however not so low as to merit what was happening. I topped off the coolant level. Started it again. Same thing happened again. Called tow truck to bring to the shop. When we loaded it onto the tow truck it started up and didn-??t throw any codes. WTF?! So it goes to the shop and again they can-??t replicate the problem. Said a mechanic drove it for over an hour and nothing happened. I pick the car up and drive it back home. Coolant low message comes on a half hour from home. I was away for the better part of august so I couldn-??t do anything with the car. Dropped it off at Ford last week. They said I have cracks in cylinder walls and there-??s significant amount of coolant in the engine. The mechanic said he-??s been seeing this happening with a lot of the 1.6 eco boost engines. I-??m just past warranty. I just paid this car off last year. I am infuriated.

- Lebanon, CT, USA

problem #123

Aug 032021

Fusion

  • miles
I have a 2014 hybrid with 91000. Miles on it and the transmission already went out. That is ridiculous and Ford should have are all on this. It-??s 5600 for a new one.

- Hazelwood , MO, USA

problem #122

Jul 182021

Fusion

  • miles
Check Engine light and Wrench light illuminated on the car Sunday. However, the car was at the dealer twice the same week before this happened. I pulled over because the vehicle was performing rough into a Lowes parking lot. I was within several hundred feet of a Ford dealer and drove it there. The vehicle smelled like smoke and noise from the rear of the vehicle. Service advisor Roxanne Detgen, t. no. 586-840-1086, at Dorian Ford, says that the car likely needs a new engine. She has contacted Ford motor company and then will contact me to authorize a teardown of the engine. The vehicle is a safety risk because it had sudden poor driving performance without the illumination of any lights, loss of power, and is a fire hazard. In fact, it was at the dealer twice the same week this happened and no lights were on.

- Roseville, MI, USA

problem #121

Jun 152021

Fusion

  • 89,471 miles
The contact owns a 2014 Ford Fusion. The contact stated that while his son was driving 45-50 mph, the low coolant warning light illuminated, and the vehicle stalled. The contact stated that his son was able to veer to side of the roadway, where he attempted to restart the vehicle but was unsuccessful. The vehicle was towed to the contact's residence. The contact restarted the vehicle and the vehicle was then taken to the dealer who diagnosed that the engine coolant was leaking in the engine block. The contact was informed that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 89,471.

- Nashville, TN, USA

problem #120

Jun 292021

Fusion

  • 106,000 miles
The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle would misfire without warning. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failure but provided no assistance. The failure mileage was approximately 106,000.

- Madison, WI, USA

problem #119

Jun 022021

Fusion

  • 69,900 miles
The contact's wife owns a 2014 Ford Fusion. The contact stated while his wife was driving 15 mph, the low engine coolant warning light was illuminated and the vehicle went into limp mode. The driver parked the vehicle on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,900.

- Bolivar, MO, USA

Read the next 20 complaints »