10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
56,238 miles

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« Read the previous 20 complaints

problem #118

Jun 052021

Fusion

  • miles
Coolant leaking into engine. Misfires, stalling, white smoke from tail pipe.

- Chandler, AZ, USA

problem #117

May 152021

Fusion

  • 37,800 miles
My 16 year old daughter contacted me saying her car would not 'go', that she was driving and it just dropped down to 20mph and although she was accelerating, nothing was happening, the rpms were not increasing. She turned off the vehicle and then tested driving through a neighborhood before attempting to drive home as she was in another city. Everything seemed well so she began her journey back home, only to make it about 2 miles and the car was losing the ability to accelerate again. She was able to park it in a neighborhood and was given a ride home. We then went to have the vehicle towed and upon arriving, I noticed the brake lights were illuminated, but the car was off. I decided to try to drive it home so that I could confirm and experience what she described. I maintained a lower rate of speed, around 40mph. I decided to try to put on cruise control, but it would not work. At one point where the car was losing the ability to accelerate and was actively decelerating, I pulled in to a convenience store. I then notices a 'hill park assist' warning light come on. I did finally drive it the remainder of the way home. Once home, I began researching the possible issues and found this is a very common problem with Ford. There was a suggestion to look at the floor board, upon doing so, I found broken pieces of a silicon type bushing. In summary: The 'brake switch engagement bushing' broke away. This causes the brake lights to remain illuminated, the cruise control does not engage, hill park assist warning light comes on, but most concerning is the vehicle stops accelerating and loses the ability to maintain speeds above 20-40mph, which could result in a dangerous scenario if traveling on an interstate.

- Lafayette, LA, USA

problem #116

Jan 042021

Fusion

  • 152,000 miles
The contact's wife owns a 2014 Ford Fusion. The contact stated that while driving at 65 mph, the vehicle started overheating as indicated on the instrument panel. The vehicle then shifted into limp mode. The contact pulled over to the shoulder and allowed the vehicle to cool off however, the vehicle became inoperable. The vehicle was towed to dick smith Ford of columbia (7201 garners ferry rd, columbia, SC 29209) to be diagnosed. The mechanic was unable to determine the cause of the failure. Several unknown trouble codes were cleared and the vehicle was returned to the contact. After retrieving the vehicle, the failure recurred twice and was towed to an independent mechanic to be diagnosed. The mechanic stated that the head gasket was blown and that the engine needed to be replaced. Upon investigation, the contact discovered NHTSA campaign number: 17V209000 (engine and engine cooling) which he linked to the failure. The manufacturer was notified of the failure and informed him that the VIN was not included in the recall. The contact was referred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 152,000.

- Hopkins, SC, USA

problem #115

Apr 062021

Fusion

  • 91,000 miles
Car stals without warning has happened 3 times in heavy traffic.car dealer said they could find no problem.but still stays out.while driving car on highway just stopped no power at all.next to times waiting to turnings traffic.

- San Jose, CA, USA

problem #114

Jan 132021

Fusion

  • 60,915 miles
Vehicle's engine misfires and stalls at low speeds after cold start triggering onboard diagnostic code. Ford dealership where vehicle was purchased inspected (4/23/2019) but did not find cause of misfires and stalls. I replaced the oem low pressure fuel sensor (11/8/2019) as suggested by others experiencing similar issues for like model vehicles. The engine has continued to misfire and stall after replacing low pressure fuel sensor. During a recent inspection of the vehicle by a local service center (3/17/2021), the technician noted that the engine coolant was abnormally low. The engine misfires and low coolant suggest a possible coolant intrusion into engine cylinders. This issue has been reported with other like model Ford vehicles with ecoboost engines (see tsb 20-2100). In my opinion, there is substantial risk of injury to occupants of the vehicle as the misfires and stalls are more likely when the engine is cold and the driver is attempting to accelerate from a stationary position. E.g. turning onto a busy street and merging with traffic. Ford should replace head gasket for affected vehicles and small block for customers who experience complete engine failure.

- Kent, OH, USA

problem #113

Jan 052021

Fusion

  • 100,000 miles
1.5 Ford Fusion short block engine antifreeze leaking to cylinder causing miss fire or fire the engine this is extremely dangerous, I got lucky my engine caused miss fire and I have to replace it with long block engine. When antifreeze leak to cylinder its make alot of smoke, thats what happened inside my garage I was lucky again took my kids out of garage before they got suffocation from the smoke.

- Dearborn, MI, USA

problem #112

Sep 012020

Fusion

  • 86,745 miles
Transmission is slipping really bad. It stalls while driving and trying to accelerate. It also shifts out really rough. The electrical system stays on even when the car is off I've already replaced refurbished transmission and the wheel bearing. I feel very unsafe and don't allow my kids to ride in car for not knowing what could happen. Even while car is idling there a loud knock

- Thomasville, GA, USA

problem #111

Jan 072021

Fusion

  • 89,000 miles
Vehicle shuttering shifting hard into second or third gear from first just started

- Altoona, PA, USA

problem #110

Oct 072020

Fusion

  • miles
Back up camera would be in park. As sonn as I put the car in reverse the screen would go black other times it would go in and out. Sunroof seal is leaking!!! engine- I notices when im at the stop light turns green my vehicle take a few seconds to accelerate, it makes a horrible pull straightforward motion. I notices the body paint chips horrible in odd places on the vehicle.

- Gary, IN, USA

problem #109

Dec 182020

Fusion

  • miles
As I was driving on the highway at 65mph my car stopped accelerating as I was driving. I had to cut my car off as to 'restart' it would allow me to drive a short distance. Thank goodness I was not far from home. This has never happened and I had no warning or indication that something was wrong. I just got an oil change 2 weeks ago and I keep up on maintenance on my vehicle. I went to the internet and researched the issue and I came across a bunch. This is an issue that should be recalled because this can cause a health and safety hazard while driving.

- Levittown, PA, USA

problem #108

Oct 302020

Fusion

  • 137,000 miles
The car ran hot on me and the dealership said the car had what they call coolant intrusion. I had to to get a new block for the vehicle.

- Oak Ridge, LA, USA

problem #107

Oct 012020

Fusion

  • miles
The transmission has to be replaced at low mileage. Research showed this a huge issue with other owners of the Ford Fusion 2013-2015. Similar to engine problems, transmission problems are the last thing any driver would like to deal with. This is because it costs a lot of money on repair and requires a certain skill set to get it fixed. Unfortunately, 2014 Ford Fusion transmission problems were the third most reported about this vehicle. In general, the problems were related to issues with shifting, complete transmission failure, and transmission shuttering. Many owners of vehicles around 28,000 miles reported rough transmission shifting along with transmission slipping, which is not expected at this mileage of this vehicle. The problem was mostly resolved by either replacing the transmission or performing a global reset. The average repair cost for transmission slipping was about $750. At least two owners reported a complete transmission failure of their 73,000 miles vehicles. The owners mentioned that they performed regular maintenance to the vehicle, and they did not see any warning signs that could point them to do something before the complete failure. The owners did not include information about repair options or repair costs. Lastly, a couple of owners indicated frustration from transmission shuttering every time they drive the vehicle. They mentioned that the shuttering fades out after they drive for a long time. However, the shuddering becomes more severe when they switch from park to drive or vise versa. Unfortunately, transmission shuttering occurred at relatively new vehicles around 5,000 miles.

- Bellevue, NE, USA

problem #106

Oct 022020

Fusion

  • 140,000 miles
I've had my car for 5 years. 6 months after I purchased it it started showing transmission issues. It's almost like it gets stuck in a gear when trying to accelerate, and then it flings your forward. When driving up a hill it won't go over 30mph. I took it in over 2 years ago to Ford and was told a transmission recall for 2014 Ford Fusion was coming. 2 years later and I'm being told my car doesn't qualify but is showing all the signs that's listed on the recall. Just last week my car shut off while driving on the freeway with my kids in the car. Since it's happened 3 times. Since it started shutting off while driving a new issue has progressed. My car now jerks when trying to accelerate. If I have the heater in it smells like something is burning. We used a code reader and it told us transmission issues but Ford still says I don't qualify.

- Menifee, CA, USA

problem #105

Jul 082020

Fusion

  • 78,703 miles
I heard a noise in my vehicle in July. I had the service manager take a drive. He thought it was a wheel bearing. On September 2 I took it in to be fixed. The mechanic said it was not a wheel bearing. It was the transmission and it would have to be replaced. I contacted Ford directly. They told me this was a known issue and I needed to file this complaint. I have attached the work order from the dealership documenting this fact.

- Concord, MI, USA

problem #104

Aug 012020

Fusion

  • 145,000 miles
I have taken great care of my car and had it serviced regularly. All of a sudden it started having startup issues with white smoke coming from the exhaust and check engine lights indicating misfire on third cylinder and random misfires on startup. Shortly after these symptoms presented, the car rapidly overheated while in motion and left me stranded on the side of the road. I took it to two shops and both confirmed it is related to a known issue with my engine (1.5 ecoboost) for which Ford has released multiple corrections in the form of tsbs, fsas, and csps. The design of the short block and the engine programming have caused the coolant to prematurely degrade the head gasket which leads to coolant intrusion into the engine cylinders. In my specific case, the issue has presented in cylinder 3. I was never notified of this issue by the dealer Ford of port richey or the manufacturer and it will not be covered under warranty despite the cause of the issue originating at the manufacturer from the design of the short block coolant passages and the original programming of the engine. This should be handled as a recall considering it is unsafe to drive a vehicle that is specifically designed to spontaneously overheat under normal operating conditions, leaving a driver and their two children stranded on the side of the road.

- Tampa, FL, USA

problem #103

Aug 262020

Fusion

  • 141,800 miles
Drove my 2014 Fusion with approx 141,800 miles on it to work (approx 30 miles) the night of 8/25/2020 with no issues or warning lights upon parking in the parking garage and exiting the vehicle. When I came out the next morning it failed to start with the remote. When I got in and tried to start it, it still would not start and it provided no warning lights. Had someone attempt to jump it which obviously didn't work, so was it towed to a nearby Ford service center. The summary of their diagnostics was as follows: There was no coolant (which I had put some in about 3 weeks prior, after the car did provide a warning that it was overheating. I had presumed that the Ford quick lane forgot to check my coolant levels when it was there 5/13/20 and at this time it was low but not empty), spark plug number 2 had coolant on it, cylinder #2 also had coolant in it, and after cleaning all spark plugs and reinstalling them white smoke was coming from the tail pipe which smelled like coolant. It was requested that I replace the battery and get a new engine at which they gave me a quote of $6526.86. After doing research and asking a non-Ford mechanic, he agreed it was a Ford defect. Ford was notified via phone and a case number was provided, but said they could not help with this matter. This is the same issue the 1.6L and 2.0L had that was recalled and Ford acknowledges the issue with the 1.5L in ssm 48106. Really sucks because the car runs great other than this issue and is currently parked while making a decision to fix or sell. Note: All routine maintenance work on this vehicle has been done by Ford.

- Leander, TX, USA

problem #102

Sep 032020

Fusion

  • 60,000 miles
2014 Ford Fusion had no prior problems and never indicated any overheating. At 60K miles the dash indicated engine overheated. Parked the car immediately and had the vehicle towed to the local Ford dealership. Dealership advised the coolant entered the engine cylinder heads and that the entire engine needed to be replaced.

- Chino Hills, CA, USA

problem #101

Jul 012020

Fusion

  • 107,000 miles
Ford sold me a 2014 Ford Fusion with a faulty engine block. My engine has completely failed from coolant entering the cylinder and Ford will only fix the 1.6 and up engine

- Bakersfield, CA, USA

problem #100

Nov 252019

Fusion

  • 90,000 miles
My vehicle was involved ina accident 11/25/2019 whichi resulteed in a dder hitting the car. The cars body was repaired as well as the radiator and then March 2020. The car shut completed down. I was advised to check to see if this was recall because the car never worked after the deer hit it. The coolant contiued to back into the engine causing coolant intrusion into the cylinders. Each time we put more in it ran out or into the engine.

- Americus, GA, USA

problem #99

Aug 232020

Fusion

  • 99,000 miles
With absolutely no previous issues, the car started overheating while driving on the highway. I was able to make it home after turning on the heat (on a 90 degree day) and riding it out. It turned out my car was out of coolant, which was odd. We filled it and my check engine light came on, then my car sat for about a week, the battery was dead and when it was jumped every warning came up on my dash and my engine was in limp mode. Turns out my cylinder cracked and coolant was flooding my engine. After some research, it turns out it's a common problem with the model's engine and Ford hasn't done anything to remedy it.

- Lawrence, MA, USA

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